Customer Experience Summit & Exhibition will take place on 23–26 September 2024 in Atlanta, Georgia, USA.

The event attracts more than 500 senior airport executives, customer experience professionals, and related business executives. This year’s theme is “The Airport and Beyond: All for the Travel Journey,” and delves into the intricate web of interactions within the air travel journey, exploring the broader travel ecosystem’s impact on customer experience.

In numbers:

  • Over 600 aviation professionals
  • Over 65 countries
  • Over 20 sessions and panels
  • Over 60 speakers

Read more about the Customer Experience Summit & Exhibition here.

The event is organised by Airports Council International and hosted by Hartsfield-Jackson Atlanta International Airport.


23rd - 26 Sep 2024


Loews Atlanta Hotel, Peachtree Street Northeast, Atlanta, GA, USA

View Event Site


Airports Council International

+1 514 373 1200

[email protected]