SITA has signed a five-year contract extension with London Heathrow Airport (LHR) to support the airport’s growing network infrastructure.
Through this agreement, SITA will provide a comprehensive range of network, telecommunications, and connectivity services, while introducing new solutions to support business operations at Heathrow.
SITA has worked with Heathrow since 2011. Under the new agreement, the company will continue to strengthen Heathrow’s digital infrastructure. It will manage thousands of network access switches, wireless access points, and numerous analogue and internet phone lines.
This ongoing support aims to ensure the airport’s IT systems remain robust and capable of handling future growth.
Helen Elsby, Chief Solutions Officer, Heathrow Airport, said:We are delighted to extend our partnership with SITA as strengthening and enhancing our IT infrastructure is critical to our mission to be an extraordinary airport fit for the future. Having a robust and reliable network is essential for delivering seamless operations and meeting the needs of millions of passengers and numerous businesses that rely on Heathrow every day. In addition to providing this assurance, the partnership also provides the opportunity to gain valuable insight into the innovative solutions that SITA brings to our industry and to our customers.
SITA’s on-site team will also support Heathrow’s internal customers, B2B commercial clients, and the wider supply chain. As part of the extension, SITA will enhance the commercial telecoms services available to Heathrow’s B2B customers, providing communications solutions to airlines, ground handlers, and retailers.
The partnership extension therefore aims to support the airport’s operations and growth in the coming years.
Sergio Colella, President, Europe at SITA, said:As air traffic increases across European airports, airports are increasingly prioritising IT to strengthen their operations and give their passengers a seamless experience. With this fantastic agreement, SITA continues to show why we remain the air transport industry’s most trusted partner. By delivering a robust IT infrastructure, our goal is to make sure Heathrow can future-proof its network needs for effortless operations, all while making the passenger experience more enjoyable. This partnership also opens exciting new avenues for commercial clients enabling the London airport to offer its customers a raft of new opportunities.
