London Heathrow Airport (LHR) has signed an agreement with BEUMER Group to design and install a new baggage system in Terminal 2.

This project is part of the airport’s transformation of the ‘heart of Heathrow.’

Heathrow’s systems swiftly sort and scan up to 140,000 departing bags a day as they move between check in and the airfield

The new system will be capable of serving 20 million passengers a year, handling up to 31,000 bags a day with improved resilience. It will replace the 30-year-old Terminal 1 baggage system that currently supports Terminal 2.

This will pave the way for the next phase of demolition for Terminal 1, which closed to passengers in 2015.

Once Terminal 1 has been fully removed, Terminal 2 will ultimately be extended to its full size, opening capacity to serve more passengers.

Heathrow’s Chief Solutions Officer, Helen Elsby, said:

We know our customers want great and reliable journeys and that begins with having world-class facilities. Installing a new dedicated baggage system in Terminal 2 is the next stage in our plans to breathe new life into the beating heart of Heathrow. Just like home renovations, we’re improving Heathrow room by room as we continue to build the airport of tomorrow, without interrupting the passengers of today.

As part of the transformation of Heathrow’s Central Terminal Area, BEUMER Group has been appointed to deliver a six-year project for the new baggage handling system. This system will feature new technology with greater data analytics to deliver a predictable and reliable service.

BEUMER Group Airport Director, Ronald Willems said:

It is with great pleasure that we have received confirmation that Heathrow has chosen BEUMER Group as the strategic partner for the design and installation of the new baggage handling system in Terminal 2. We've collaborated closely with Heathrow, in the true spirit of partnership, throughout these early stages of the process, and it's a huge honour to be selected as a partner for the T2 project. We've put all our technological visions into the design of the new state-of-the-art baggage handling system, which will be based on our CrisBag® technology combined with our data analytics solution.


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