Perth Airport has announced the installation of a brand-new biometric passenger system to accelerate the check-in process.
The upgrade will be delivered by Amadeus and allow for the airport to offer Australia’s first fully automated departure process.
The airport will implement nearly 100 new check-in kiosks and replace almost 40 traditional check-in counters with bag drop units from Amadeus, expanding its self-service capacity.
A slew of touchpoints will be installed throughout the airport, all of which are set to be equipped with Amadeus’ biometrics capabilities. Travellers with selected airlines will be able to check-in and opt for biometrics at self-service kiosks, eliminating the need to remove passport and boarding passes from pockets and bags.
Scott Woodward Chief Operating Officer, Perth Airport, said:We know that passengers want their departure experience to be hassle free so by harnessing automation, these upgrades deliver a seamless experience for their journey. This provides both our airline partners and travelers with the flexibility they need to ensure a smooth and efficient journey for everyone.
The passenger experience is paramount and with new automated technologies we can serve more passengers to a higher standard, supporting the growth of our airport.
The project builds on a long-standing partnership between Amadeus and Perth Airport, one which initially dates back to 2015 when Amadeus first installed its cloud-based passenger processing systems at the Airport.
