ST. PAUL, Minn. — February 9, 2026 — Smarte Carte Inc. announced the acquisition of Lost and Found Software, adding a technology-driven solution designed to modernize lost and found property operations across airports and other high-traffic public venues.
Founded to modernize traditional manual lost property operations, Lost and Found Software provides a cloud-based platform that streamlines item intake, matching, customer communication, and return fulfillment. The solution is used by airports, public transportation authorities, hospitality operators, and other high-traffic venues worldwide to increase return rates and reduce administrative workload. Lost and Found Software’s existing customer base across Europe and North America expands Smarte Carte’s global reach, bringing additional airports and venues into its portfolio of supported locations.
The acquisition strengthens Smarte Carte’s expanding portfolio of passenger-focused services by adding a scalable, technology-driven lost-and-found solution that complements the company’s existing offerings in luggage cart management, airport services, secure storage, mobility services, and other guest experience solutions.
Drew Niemeyer, Chief Executive Officer of Smarte Carte, said:The acquisition of Lost and Found Software represents a meaningful step forward in expanding our passenger services platform.
Lost and Found Software brings proven technology, strong customer adoption, and a shared focus on improving the guest experience. By combining their digital capabilities with Smarte Carte’s global operational footprint and industry expertise, we are broadening the solutions we offer to our partners worldwide.
Markus Schaarschmidt, owner of Lost and Found Software, said:Joining Smarte Carte is an exciting next chapter for Lost and Found Software.
Smarte Carte’s global reach, long-standing relationships with airports and public venues, and operational expertise create an ideal platform to scale our technology and deliver modern lost and found solutions to a broader global audience.
The acquisition reflects Smarte Carte’s continued investment in technology-enabled services that help venue operators improve efficiency, enhance customer satisfaction, and unlock new ancillary revenue opportunities.
Smarte Carte is a portfolio company of 3i Group plc, a leading international investment manager specializing in private equity and infrastructure, investing in mid-market companies across Europe and North America.
This article was originally written by Smarte Carte Inc.
