Amadeus

At Amadeus, we make the experience of travel better by enabling seamless journeys and efficient airport operations powered by data exchange and collaboration.

About Amadeus

Amadeus serves airports, airlines, ground handlers and border authorities, so these stakeholders can better collaborate to deliver superior, shared, passenger and operational processes at the airport.

We are the only technology provider serving these four customer groups with systems that manage passenger information throughout the entire journey and is uniquely placed to help them work together to deliver a seamless travel experience.

Working across the global, we assist our customers to deliver a frictionless and personalized passenger experience, optimized airport operations and automated disruption resolution with platform technology that securely connects the aviation ecosystem and orchestrates the passenger experience across the entire journey.

Our Suite of Solutions Includes:

Seamless Travel: an integrated suite of solutions comprising user-friendly hardware, open software, digital identity, and innovative biometric capabilities that the industry and governments need to deliver a frictionless passenger experience.

Delivery Management: the next generation of airline system to manage the traveler experience
from home to the airport and throughout the journey.

Connected Operations: an integrated suite of systems to manage every aspect of an airport’s
operations, from housing key data to optimizing the allocation of airport resources and maximizing
runway capacity through intelligent sequence planning.

Data ecosystem: incorporating our open platform that enables airports, airlines, ground handlers and border authorities to provide and consume privacy-first data from other stakeholders to unlock improved operational performance, new revenues from retailing and traveler servicing
opportunities.

Amadeus is working with airports and border authorities worldwide to transform the passenger experience. From enhancing the border experience at Manila International Airport. To reinventing the check-in experience at John F Kennedy International Air Terminal. To working with Indonesia’s Directorate General of Immigration to be the first to introduce biometric corridors at scale with new biometrics on-the-move technology.