Smarte Carte Inc.

Smarte Carte is a global operator of airport passenger service programs, delivering integrated, revenue-generating solutions that enhance the traveler experience and support efficient terminal operations.

With more than five decades of experience in complex aviation environments, Smarte Carte partners with airports to design, implement, and manage scalable landside service programs tailored to each facility’s operational, commercial, and passenger needs. Our solutions are built for durability, reliability, and high-volume performance, ensuring seamless integration into existing airport infrastructure while reducing staff burden and supporting smooth passenger flow from curb to gate.

Luggage Trolley Operations and Trolley Management

Smarte Carte is a global leader in end-to-end luggage cart operations, including both paid trolley programs and managed cart solutions for airport-owned systems. Services include fleet procurement, deployment strategy, maintenance, redistribution logistics, revenue collection systems, and data-driven performance monitoring. Our programs are designed to improve cart availability, optimize collection routes, reduce losses, and generate non-aeronautical revenue while maintaining a clean, organized terminal environment.

Lost Property Management and Digital Lost and Found Systems

Through our integrated Lost and Found Software platform, Smarte Carte modernizes traditional lost property operations with a cloud-based intake, tracking, matching, communication, and return fulfillment system. The platform increases recovery rates, reduces administrative workload, improves reporting visibility, and enhances passenger satisfaction through streamlined digital processes.

Bag Storage, Left Luggage, and Porter Services

Our bag storage and secure left-luggage operations offer flexible short- and long-term storage options for passengers in transit. Porter services support peak-demand periods and assist with large-group movements, improving curbside and terminal flow while maintaining high service standards.

Ancillary Revenue Programs: Massage Chairs and Souvenir Solutions

Smarte Carte operates premium massage chair programs and vended souvenir medallion experiences designed to increase dwell-time revenue within terminals. These self-service programs are strategically placed within passenger circulation zones and supported by ongoing maintenance, revenue management, and performance analytics.

Passenger Mobility Rental Programs

We design and operate mobility equipment rental programs that provide wheelchairs, strollers, and electric convenience vehicles for passengers requiring assistance. These programs can be fully staffed, self-service, or hybrid models, depending on terminal configuration. Equipment is engineered for durability and ease of use in high-traffic environments, supporting accessibility compliance while enhancing the passenger experience and operational efficiency.

Smarte Carte currently supports airports across North America and Europe with integrated passenger service platforms that combine operational expertise with scalable technology. By aligning landside services with commercial objectives, airports benefit from increased ancillary revenue, improved passenger satisfaction scores, and measurable reductions in operational strain. Our partnership model emphasizes long-term collaboration, data transparency, and continuous program optimization, ensuring that each solution evolves alongside changing passenger expectations and airport growth.