Latest Passenger Services News
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Singapore's First "Zero-Energy" Hotel to Be Built at Changi Airport
Changi Airport Group has awarded a tender to OUE Limited for the lease and development of a "zero-energy hotel" at Changi Airport Terminal 2…
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Alstom to Upgrade Jeddah Airport's Automated People Mover
In Saudi Arabia, Alstom will upgrade the Innovia automated people mover (APM) system at Jeddah's King Abdulaziz International Airport (JED).
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Aeroporti di Roma Offers Too Good To Go at FCO and CIA Airports
Aeroporti di Roma has partnered with Too Good To Go to reduce food waste at Fiumicino (FCO) and Ciampino (CIA) airports in Rome.
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Autonomous Shuttle Service Launches at Honolulu International Airport
The Hawaiʻi Department of Transportation has launched an autonomous shuttle service at Daniel K. Inouye International Airport in Honolulu.
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Autonomous Service Robot Introduced at Munich Airport
Munich Airport (MUC) has introduced the JEEVES service robot in Terminal 2 to provide snacks and beverages for passengers.
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US: LAS Airport Introduces Remote Bag Drop
Harry Reid International Airport (LAS) has launched a remote bag drop service to enhance the customer experience and operational efficiency.
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Ford International Airport Funds Innovative Industry Technologies
The Gerald R. Ford International Airport Authority has announced over 200,000 USD in additional grant funding through its FLITE programme.
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Airport Technologies Cleared for Takeoff at CES 2024
With airports using digital technologies to rebound from the pandemic, innovations showcased at CES will prove highly relevant to the indust…
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Plaza Premium Group Expands with Three New Lounges at CKG
Plaza Premium Group (PPG) is opening three new lounges at Chongqing Jiangbei International Airport (CKG) in Southwest China.
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Lagardère Wins Foodservice Master Concession Tender
Lagardère Travel Retail will manage the Foodservice Master Concession at Varna and Burgas international airports.
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MIA Introduces Free Exchange Library
Miami International Airport (MIA) has opened a free exchange library in its Southern Terminal.
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KRS & Lagardère to Supply Duty Free at Kansai Airport Terminal 1
KRS partners with Lagardère Travel Retail to supply the new Duty Free walk-through store at Kansai Airport Terminal 1.
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JFKIAT Deploys Synect Communication Systems at JFK T4
JFKIAT is deploying Synect’s ReadySeeGo communication systems at security checkpoints across JFK Terminal 4.
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Icelandair to Roll Out Electronic Bag Tags
Icelandair is offering BAGTAG's electronic bag tag system for its passengers, with the solution set to be rolled out later this month.
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Airports - In It for the Long-Haul
Global Mobility Call highlighted the changing role airports could play in a more sustainable transport ecosystem without short-haul flights.
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Lagardère's Concession Agreement at Cotonou International Airport
Lagardère Travel Retail expands its West African footprint with a new master concession agreement at Cotonou International Airport.
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Massport Completes Modernisation of Boston Logan Terminal E
The Massachusetts Port Authority (Massport) has completed its Terminal E modernisation project at Boston Logan International Airport (BOS).
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KL Sentral Station To Benefit From Bag Drop Services From SITA
ERL partners with SITA for efficient passenger check-in and bag drop services, improving travel experience.
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What Makes an Airport Provide the Best Passenger Experience?
TAV Technologies explores the products and services that nurture the best passenger experience in the world's top airports.
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Heathrow Timeslot Trial Looks to Reduce Security Wait Times
London Heathrow Airport (LHR) has launched a 6-month trial allowing passengers to pre-book a slot to pass through security.
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The Impact of Virtual Assistants
TAV Technologies believes that one of the biggest innovations that has created a difference in the aviation industry is Virtual Assistants.
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Airports in Need of Ground Traffic Control
With airports generally situated out of urban centres, surface access plays a significant role in enabling people to use air travel.
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Bristol Airport to Construct New Public Transport Interchange Hub
Bristol Airport (BRS) is investing 60 million GBP in constructing a new public transport interchange hub and multi-storey car park.
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Better Parking Management - The Secret to a Happy Employee
KINTO Join explores the symptoms of parking anxiety and the best way to tackle this issue with more efficient mobility solutions.