Malaysia Airports Collaborates with Malaysia Airlines for a Safer and Faster Security Screening Process
Malaysia Airports has collaborated with Malaysia Airlines to enhance safety and speed up the security screening process with the roll-out of the new Passenger Reconciliation System (PRS) at KL International Airport (IATA Code: KUL). Malaysia Airlines is the first airline to utilise the PRS beginning this month which has been implemented at key airport touchpoints. Among the many benefits of the system include greater convenience to the passengers and ensuring minimal queues for passengers that will help in facilitating safe physical distancing while traveling in the new norm. KUL has installed 10 PRS units at Terminal 1 and 12 units at Terminal 2 respectively. The PRS is another initiative resulting from the Airports 4.0 digitalisation plan to heighten airport security and airline operational efficiency.
The PRS is a new automated security screening system that is able to scan and match information on passenger travel documents to Malaysia Airlines’ passenger database in real time. This real time reconciliation which also uses double layer encrypted data for added security will efficiently filter out fraudulent travel documents. Not only will Malaysia Airlines benefit from operational efficiency arising from real time data, the PRS will also be able to enhance customer experience as on ground agents can be quickly alerted should there be a need to track the passengers during the final boarding call. Additionally, any baggage belonging to no-show passengers can be immediately identified and offloaded from the aircraft to further reinforce security and improve the aircraft’s turnaround time.
Group chief executive officer (Group CEO) of Malaysia Airports, Dato’ Mohd Shukrie Mohd Salleh reiterated the airport’s commitment in working with its airline partners to ensure operational readiness when air travel restores.
“We continue to leverage on technology in order to keep up with evolving security and safety requirements for an improved passenger experience. With the PRS in place, we are looking at speeding up, strengthening, and simplifying the security process for the benefit of all our stakeholders. Furthermore, all airports are now keeping up with the strictest practice of physical distancing and the new security process via the PRS plays a vital role in expediting the queue at the security checkpoints. The PRS is key to an elevated e-boarding experience as it will also allow us to implement the ‘open gate’ concept at selected boarding gates resulting in the creation of more space for passengers to sit and wait comfortably prior to boarding their flight. Malaysia Airlines being our first user, will also benefit from the system in terms of operational efficiency by scoring better turnaround time.”
“We are pleased with this latest security enhancement at KUL which translates into safer travel experience for our passengers while at the same time improve both efficiency and punctuality of our operations. We understand that as passenger preferences and trend change, we must streamline and automate specific processes to ensure seamless travel for passengers and allow them to depart and arrive on time, especially during peak seasons.
“Last year, Malaysia Airlines piloted the facial recognition system by Malaysia Airports and SITA for faster boarding. We are excited to jointly transform the travel experiences together with Malaysia Airports once again this year to serve the new normal that complements our digitalisation efforts in reinventing the passenger experience.”
KUL recently achieved a perfect score of 5.0/5.0 and gained top spot in the latest global Airport Service Quality (ASQ) survey by Airports Council International (ACI) for the category of over 40 million passengers per annum (mppa) in Q4 2020. ASQ benchmarks the world’s best airports in terms of overall passenger satisfaction for terminal safety, facilities, services, and cleanliness.
“We will continue to offer dynamic solutions and maintain our momentum as one of the top airports in the world. When air travel picks up again, we hope more airlines will come on board to experience the PRS.”
Toronto Pearson has been named “Best Large Airport in North America serving more than 40 million passengers” by ACI World once again.
Leading global travel retailer Dufry has been awarded a new concession license at Sangster International Airport in Montego Bay, Jamaica.
ADELTE has been contracted by AENA to implement ARCOS®, a state-of-the-art PBB Remote Control Operating System, at Seville Airport.
Václav Havel Airport Prague will manage assistance services for passengers with reduced mobility and oversize baggage check-in counters.
Teesside International has flicked the switch to launch its new £3.5million airfield radar system, as it also begins a new recruitment drive.
The work on LAX's Runway 7R/25L includes removal and replacement of about 6,000 feet of the runway's asphalt surface.
Munich Airport is investing a total of €150 million between now and 2030 to help it achieve its target of climate neutrality.
Edmonton International will undergo a significant expansion to cargo operations, creating new jobs and critical transportation capacity.
The N.C. Board of Transportation has approved state and federal grants for safety and airfield improvements at 10 North Carolina airports.
Runway emergency handling capabilities at BLR (BIAL) received a boost with the installation of Disabled Aircraft Recovery Equipment.
Air bp has announced that all its fuel hydrant dispenser vehicles in Portugal now have stop-start technology.
The Jasper County Airport Authority (JCAA) has signed Woolpert to a Master Services Agreement for the Rensselaer, Ind., airport.
Menzies Aviation today announces its trial of the Vestergaard Elephant® e-BETA, a new electrically operated de-icing unit, at Oslo Airport.
In order to combat discrimination against people with disabilities, SCL is continuing its "Invisible Disabilities" programme.
The robot is part of a food delivery pilot program being launched through OrderAtPHL.com that will run from Feburary 22 until April at PHL.
Aurrigo has unveiled the Auto-Dolly®, capable of moving luggage and cargo around indoor and outdoor settings without the need for operators.
Passengers travelling through ISG can enjoy a safe passenger engagement experience with the airport's first social robot, the “Aerobot”.
Siemens has installed over 30,000 components and energy technologies for The Circle at Zurich Airport, furthering its sustainable design.
Lagardère Travel Retail has won a tender initiated by Arturo-Merino-Benítez airport in Santiago de Chile to operate 20 Foodservice outlets.
The Greater Orlando Aviation Authority has chosen AERO BridgeWorks and ADB SAFEGATE for a turnkey project for the new South Terminal at MCO.
Perth Airport has delivered a new operational system that will streamline airline and ground handler flight management processes.
The TSA is launching recruitment efforts nationwide to fill over 6,000 Transportation Security Officer (TSO) positions by summer 2021.
Dubai International Airport (DXB) and Dubai World Central (DWC) will enhance pilot information services with Frequentis digital ATIS.
Business aircraft handling company Safeport has opened its stylish new executive lounge in Cascais, Portugal.
Upgraded airside facilities at Ninoy Aquino International Airport aims to increase maximum allowable commercial aircraft movement.
MAG USA will design, build and operate an Escape Lounge at Broward County’s Fort Lauderdale-Hollywood International Airport (FLL).
Officials with the TSA and CLT have announced that Vanderlande automated screening lanes have been installed and are in use at the airport.
Heathrow has successfully pitched two forward-thinking ideas to Innovate UK’s Future Flight Challenge, and begun the first stage of research.
The new gold member status provides assurance and confidence that Jewers Doors is committed to its customers, its industry and its employees.
SkySquad has partnered with app-powered airport food delivery service AtYourGate with a view to expanding its Airport Assistant service.
The Tucson Airport Authority Police Department has acquired two Explosive Ordnance Disposal robots through the Defense Logistics Agency.
MAAS Aviation, recognised experts in aircraft painting and exterior coatings, has opened a new purpose-built paint shop at Kaunas Airport.
Vanderlande is delighted to be signing The Climate Pledge, committing to susatainability and achieving a net-zero carbon footprint by 2040.
Auckland Airport is taking the opportunity to embark upon a three-year period of pavement renewal throughout its airfield.
Arconas Flyaway tandem seating with Amulet Ballistic Barriers are designed to shield travelers in the event of an act of violence.
Georgia Power and the Atlanta Airlines Terminal Company have announced an approximately $100 million investment in ATL's infrastructure.
Following nearly two and a half years of construction, Frankfurt Airport’s new fire station 1 went into operation in February 2021.
Fraport welcomes the Turkish government’s decision to extend the current concession for managing Antalya Airport to the end of 2026.
The Pier D Expansion Project was a significant project in the history of YVR and the largest expansion at the airport since 1996.
The U.S. Department of Transportation is making nearly $2 billion in federal grant funding available to help airports affected by COVID-19.
Three months ahead of schedule, Fraport Greece has completed a major infrastructure development program at the 14 regional airports.
LAWA has completed a major airfield project - installing new concrete on Taxilane C9 at LAX - more than week earlier than anticipated.
CLT and View have announced the results of a study on the impact of natural light and the airport passenger experience.
Bahrain International Airport's new Passenger Terminal includes SITA Smart Path biometrics, SITA Flex, and an airport management system.
Gatwick Airport will introduce a £5 forecourt charge for vehicles which drop off passengers directly outside its North Terminal from March.
AENA, Iberia, Inetum and Thales have partnered for a project that allows biometric detection of passengers using tablet-type equipment.
The Airport Innovation Lab at SAN has launched its fifth accelerator program, this one focusing on health and safety at airports.
Five partners hope to explore the opportunities generated by hydrogen in Paris airports with the aim to decarbonize air transport activities.
Vanderlande has launched PAX Divest Assistant, a new self-service application for airport security checkpoints.
Telos will provide TSA-approved services for processing worker background checks at Philadelphia International Airport (PHL).
Manchester Boston Regional Airport (MHT) and Aeroterm have entered into a ground lease to develop a cargo facility over the next three years.
Lagardère and partners Bevco Limited have been awarded an exclusive concession for two Duty Free stores in the brand new terminal 3 at DAR.
Finavia and Napapiirin Energia ja Vesi (Neve) have entered into an agreement on the heating of Rovaniemi Airport with carbon-neutral heating.
With the win of the major cargo handling contract, Swissport now handles the Lufthansa's cargo at all of its UK destinations.
‘The Voice of the Customer’ recognition from ACI World acknowledges airports that prioritized listening to customers during the pandemic.
As a reult of plummeting passender numbers, ADM has had to implement new exceptional measures in order to maintain operations.
Emirates’ self-check-in and bag drop kiosks at Dubai International, have now gone touchless further enhancing the smart contactless journey.
SITA launches Health Protect – a solution to help airports and passengers share information on health tests or vaccinations needed for travel.
Avfuel Corporation is pleased to welcome DFW Corporate Aviation at Dallas-Fort Worth International Airport (KDFW) to its network.
The collaboration will make it possible for advertisers to reach visitors from all Dutch passenger airports via a single point of contact.
The AOA has published its Airport Recovery Plan, based on a report commissioned from business consultancy Steer.
Vision-Box and Airside offer an enhanced safe, secure, and touchless platform for all stakeholders involved in the travel experience.
The solar energy system at Long Beach Airport (LGB), constructed by Current Energy, consists of nearly 1,000 solar panels.
Kempegowda International Airport (BLR) is now the fourth Airport in the Country and second in South India to partner with Envirotainer.
TAV Airports signed an MoU to cooperate in the modernization of airports and to implement an investment project for a new airport in Tashkent.
Airport Handling and Beta Trans have inked a strategic partnership for a full range of customer cargo services at Milan Malpensa Airport.
Flatiron is under contract with the City of Dallas for a $125 million runway reconstruction project for Love Field’s (DAL) Runway 13R-31L.
The TMP is a billion-dollar project to create a new consolidated terminal at PIT to better serve passengers, and fuel future development.
Schiphol has started a trial with an autonomous baggage tractor that will take baggage to the aircraft on the apron.
MIA finished the year with an average of 210,000 tons in October, November and December, making them the airport’s busiest months ever.
The major airfield upgrades are set to increase safety and efficiency at ORIA - Grand Cayman’s most vital piece of infrastructure.
Heathrow is working with NHS Test and Trace on a Government-led rapid testing pilot for airport colleagues.
LAX now offers touchless, automated photo identification scanners at all of the airport's security screening checkpoints.
The Airport and Ground Operations Support Scheme is open to airports and ground handlers who have been financially impacted by the pandemic.
During the runway reconstruction project at Palanga Airport, the taxiway and some parts of the apron are also planned to be reconstructed.
The application of artificial intelligence in the check-in of hold baggage is reliable and workable according to Eindhoven Airport.
Menzies Aviation announces contract wins for its ground services business with Qantas Airways, at Perth, Brisbane, Cairns and Darwin.
The "PHOENIX" E electric pushback tug operating at Munich Airport enables can handle aircraft of up to 352t and can reach speeds of 32 km/h.
Belgrade Airport has completed works on the enhancement of the entire central area on the boarding level, worth more than EUR2 million.
Contactless vending machine kiosks located at both Oakland International Airport (OAK) terminals offer at-home COVID test kits.
Jewers Doors are proud to announce they have received JOSCAR accreditation and are now recognised as a fully compliant supplier.
Funded by the Scottish Government, the innovative project will see a novel hydrogen combustion engine installed at Kirkwall Airport.
PIT has partnered with Honeywell to develop a live dashboard measuring air quality to identify and resolve issues in real time.
Airport operator Finavia is investing €5m in the renovation of the Mariehamn Airport runway. The project will last a total of three months.
MHT has announced that it has achieved Global Biorisk Advisory Council (GBAC) STAR™ accreditation, the gold standard for prepared facilities.
The first of 9,390 solar panels for Pittsburgh International Airport's microgrid project has now been installed.
Rohde & Schwarz has installed Ireland’s first Quick Personnel Security (QPS) scanner at Kerry Airport, Farranfore, Ireland.
HIAL's £3.7 million project hopes to develop a sustainable aviation programme to transform short flight travel between remote communities.
The value of the relief available to be granted under the COVID-19 Emergency Rent Relief Program at SFO is estimated at $21.3 million.
The ICAA has awarded the exclusive contract for the delivery of a full suite of ground handling, cargo and fuelling services at BGW to MASIL.
The New Terminal at Chennai Airport is expected to enhance capacity from 21 million passengers per annum to 35 million passengers per annum.
Kelowna International Airport (YLW) is introducing an app-based contactless payment option for airport parking.
Representing an investment of over GBP 30 million, the facility allows dnata to significantly expand its operations at Manchester Airport.
While retaining its remarkable legacy features, the new Oshkosh Striker ARFF vehicle maximizes innovation in the runway response industry.
AAI has signed 3 Concession Agreements for Operations, Management & Development of the Jaipur, Guwahati & Thiruvananthapuram Airports.
ACI is partnering with Amadeus for their world-renowned Airport Service Quality awards and the Customer Experience Accreditation programme.
SFO has announced plans to close Runway 28R for a period of four months to complete improvements originally scheduled to occur in 2022.
The "Airports for Trust" charter aims to build an even more sustainable and responsible airport industry, with enhanced cooperation.
Around a year and a half after construction began, the new high-tech logistics center at Munich Airport went into operation today.
Facial recognition technology will make for faster and safer passenger authentication at KL International Airport (KUL).
Please fill in the contact form opposite. A member of the team will be in touch shortly.