Address: InfraRed Integrated Systems Ltd (Irisys)
Park Circle
Tithe Barn Way
Swan Valley
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Airport People Counting

Airports, train stations and other transport hubs are some of the busiest places in the modern world, so you need the best and most accurate technology available in order to operate effectively. Data from Irisys‘ advanced airport people counting sensors give transport hub operators a powerful tool for daily management, future planning and making sure everything runs as efficiently as possible whilst providing a high level of customer satisfaction for travellers.

Monitor Passenger Flow Traffic

Queues are the bane of travellers’ lives. In an increasingly competitive industry, people will often choose one airport over another because of a better customer experience.

With large-scale movements of people in your facility throughout the day, it is vital you can identify areas of congestion to ensure passenger flow is not disrupted. With privacy protecting sensors that preserve anonymity for everyone that passes by them, you can implement Irisys’ systems discretely and effectively.

Maximise the Value of Your Real-Estate

The rent from retail partners within transport hubs is a valuable source of revenue and one that you can make the most of using good business intelligence.

Irisys people counters can highlight the most popular routes or those with the highest footfall, helping you to set realistic rental values for retail tenants.

Footfall data also helps plan investment in new retail or food outlets, highlighting optimum positions based on passenger traffic and giving you objective data for ROI calculations.

Identify and Manage in Real-Time

Delivering real-time information on passenger numbers and movement throughout your facility, our people counting systems can give you detailed insight for planning staff deployment and scheduling, identifying and predicting passenger congestion, and where to place essential services such as passenger information and ticket sales.

Facilities can be divided into specific zones or rooms e.g. arrivals, departures, security, retail – for easy and fast comparison.

Assign Staff Deployment Based on Demand

By measuring the usage of different areas of your transport hub – such as information points, ticket sales and washrooms, you can create staff schedules that accurately reflect the demands of passengers.

This reduces the time your staff spend where they aren’t required and enables you to re-deploy them to where they are required, to make cost savings and to create a better experience for passengers and other airport visitors.

Build Relationships with Your Retail Partners

The information generated by Irisys people counting systems helps station operators to pass on useful data to their retail partners, fostering stronger co-operation for mutual benefit.

By helping your retail partners with setting and measuring KPIs such as customer conversion rates, you can increase their successes and by doing so increase the value of your retail space.

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