Airport Retail Management
One of the two divisions of the Lagardère group, Lagardère Travel Retail is a pioneering global leader in the travel retail industry.
Cumulating more than 170 years of experience in travel retail since the opening of the first bookstore in 1852 at Paris Gare de Lyon, we deliver new experiences for travellers every day.
Operating over 5,000 stores across Travel Essentials, Duty Free & Fashion and Foodservice in airports, railway stations and other concessions in 42 countries worldwide, we generated €5.2bn sales in 2022.
We are the global leader and expert in travel essentials. Thanks to our comprehensive proprietary and partner brand portfolio, we cover all our travellers’ needs:
Convenience: we develop one-stop shop concepts, offering a wide range of products from press, magazines and books, food and beverages, souvenirs and cigarettes to electronics, travel accessories and care products. Relay is our number one convenience brand and the leading global travel essentials convenience brand. We also partner with innovative and renowned brands such as TripAdvisor, 7-Eleven and Today. We cater to specific convenience segments, such as commuters, thanks to proprietary brand concepts like 1 Minute and Hubiz.
Souvenirs: we offer concepts deeply rooted in each platform’s culture, through our proprietary souvenir brand, Discover, and through the development of bespoke speciality concepts such as the Tour Eiffel boutiques in Paris, the Sydney Opera House store, and the official All Blacks store at Auckland airport.
Electronics: we have developed the Tech2Go electronics concept. We also partner with local industry leaders such as Fnac or Virgin in selected markets.
Duty Free & Fashion
Lagardère Travel Retail offers a large portfolio of performing, innovative and experiential retail concepts in Duty Free & Fashion
Lagardère Travel Retail’s goal is to reinvent the Duty Free & Fashion shopping experience for passengers around the world, by creating excitement and emotion at the airport.
We develop high-performing and innovative retail brands and concepts, with the objective to create a real and memorable shopping experience for travellers. We tailor each brand to each market, to reflect local specificities and sense of place, while leveraging digital functionalities to offer new omnichannel services to travellers from “Click&Collect” to “Shop&Collect”.
A leader in foodservice, with dedicated experts worldwide for a reliable and privileged partnership.
Focusing on quality and operational excellence, we offer a strong brand portfolio combining partner brands – from global brands to local favourites – and internal brands, covering the whole spectrum of the food offer and customers’ needs.
To address the specifications and constraints of certain locations, Lagardère Travel Retail offers differentiating bespoke concepts with a strong sense of place.