SITA

Address: Avenue des Olympiades 2
B-1140
Brussels
Belgium
Phone: +32 2 745 0510 Connect: Website: View website Contact: Contact supplier

SITA for Airports

SITA technology helps more than 1,000 airports worldwide deliver a hassle-free passenger journey. Our future proof solutions – including single token travel, common use in the cloud, business intelligence, near-field communications (NFC), day of travel services and beacons – are helping transform airports and improve the passenger experience around the world.

Airport Management and Airport Operations

Increasing passenger growth coupled with capacity constraints means that operating an airport demands insight and collaboration for the timely allocation of workforces and assets as well as the ability to make the right decisions at the right time to keep things moving.

SITA Airport Management is a suite of integrated software applications designed to support and enhance airport operations from landside to airside, from landing to take off. With SITA Airport Management solution, you have access to real-time data to better anticipate, plan and control your operations, assigning assets and resources more effectively.

SITA Airport Management gives you control of all of your operations from a central point. From service level agreements (SLAs) to passenger communications, from generating billing charges to real-time management of fixed and mobile resources, including staff.

Our AODB underpins A-CDM ensuring all key stakeholders have access to the data and shared KPIs they need to efficiently manage their daily operations.

Baggage Management

Delivering passengers’ bags from A to B may sound simple, but we all know it’s easy for things to go wrong. Passengers also spend a lot of time worrying that their bags will go astray. It’s no surprise then that baggage management is a leading investment priority for airlines, airports and ground handlers.

The SITA 2019 Baggage IT Insights research shows that the total number of mishandled bags has dropped over the past decade. It has plummeted by a massive 47%, from 46.9 million in 2007 to 24.8 million in 2018. The annual bill footed by the industry has also shrunk 43% to $2.4 billion, down from $4.22 billion in 2007.

Everyone in the industry needs to be trying to reduce the rate of mishandled bags, by adopting the latest technology, including tracking.

Baggage Management is the most advanced, comprehensive and flexible baggage solution ever developed. It gives you greater efficiencies, reduced costs and happier passengers. You’ll know precisely where every bag in your care is at every step of its journey. And if luggage should be mishandled, we’ll help you return it to its rightful owner in no time at all.

Airport MSI (Master System Integration)

SITA’s Airport MSI (master system integration) is a customizable blend of integrated professional services and technology, tailored to meet the needs of a new terminal or airport construction.

With Airport MSI, SITA takes responsibility for the production, design, supply, delivery, and integration of the passenger terminal IT and telecommunications. We also take responsibility for other systems that make airport processes faster and more efficient. As a result, the quality of services offered to passengers from arrival at the airport to boarding the aircraft is improved.

Using SITA’s decades of experience in airport IT and telecommunications, Airport MSI ensures the delivered technology aligns with the airport’s concept of operation. It provides the very best experience for everyone using airport facilities – from retailers and passengers to airlines and ground handlers.

SITA BagDrop

Checking in baggage can be stressful for passengers and a bad first impression can set the tone for the whole travel experience. The good news is that with the right bag drop solution, every journey can get off to a great start.

SITA BagDrop enables your passengers to easily check in luggage in as little as 15 seconds by offering more terminal capacity, reduced queues and lower operational costs.

SITA’s various product options offer airlines, airports and ground handlers an off-the-shelf solution to every environment. This includes common-use, multi-airline or dedicated, as well as retro- or new-fit bag drop.

SITA BagDrop is the result of years’ of experience at airports worldwide. This stakeholder knowledge and experience enables a swift and seamless deployment of bag drop into the airport and airline infrastructure.

Application Performance and Service Management

SITA Application Performance and Service Management optimizes and manages end-to-end communication infrastructure and applications with a focus on end-user performance. It enhances the end-user experience of your online applications and keeps you in pace with market-leading technology.

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SITA News

SITA Passenger Self Services for Addis Ababa Bole International Airport

SITA Passenger Self Services for Addis Ababa Bole International A...

SITA has deployed enhanced check-in and bag drop self-services with Ethiopian Airlines at Bole International Airport (ADD).

SITA Acquires Safety Line to Support Sustainable Aviation

SITA Acquires Safety Line to Support Sustainable Aviation

SITA has acquired Safety Line S.A.S., the Paris based start-up specializing in digital solutions for aviation safety and efficiency.

SITA Upgrades Passenger Processing at Prague Airport

SITA Upgrades Passenger Processing at Prague Airport

SITA today announced that it has implemented its new-generation of passenger processing infrastructure at Václav Havel Airport Prague.

SITA Is on Course to Be Carbon Neutral by or before 2022

SITA Is on Course to Be Carbon Neutral by or before 2022

Air transport IT provider SITA has released its annual CSR report, and is set to become a certified carbon neutral organization by 2022.

Star Alliance, NEC and SITA Sign Agreement for Touchless Journeys

Star Alliance, NEC and SITA Sign Agreement for Touchless Journeys

The agreement aims to accelerate the availability of biometric self-service touchpoints across Star Alliance’s member airlines.

SITA Slashes Passenger Processing Time at Istanbul Airport

SITA Slashes Passenger Processing Time at Istanbul Airport

SITA Smart Path PoC at Istanbul Airport (iGA) shortens lines, enables a low touch passenger experience, and boosts operational efficiency.

SITA: Biometric Solution For United Airlines’ Domestic Travelers At SFO

SITA: Biometric Solution For United Airlines’ Domestic Trav...

SFO and United Airlines have become the first in the US to trial a biometric-enabled airport experience from check-in to boarding from SITA.

SITA Launches WorldTracer for Lost and Found Property

SITA Launches WorldTracer for Lost and Found Property

SITA has launched WorldTracer Lost and Found Property, an AI-enabled solution that helps to quickly return lost items to their owners.

SITA and Sydney Airport Sign Five-Year Technology Deal

SITA and Sydney Airport Sign Five-Year Technology Deal

SITA has announced a five-year contract with Sydney Airport for the provision of common-use services at both Terminal 1 and Terminal 2.

SITA Helps Cyprus Comply with EU Air Traffic Control Standard

SITA Helps Cyprus Comply with EU Air Traffic Control Standard

Cyprus is the first country in southeastern Europe to implement mandatory Controller Pilot Data Link Communications (CPDLC).

SITA Injects Low-Touch Solutions into Bahrain International Airport

SITA Injects Low-Touch Solutions into Bahrain International Airpo...

Bahrain International Airport's new Passenger Terminal includes SITA Smart Path biometrics, SITA Flex, and an airport management system.

SITA Steps up Development of a Self-Sovereign Identity for Air Travel

SITA Steps up Development of a Self-Sovereign Identity for Air Tr...

SITA has ramped its commitment to developing a permanent digital identity for air travel by becoming a Premium Donor of the Sovrin Foundation

Tracking of ULDs Through Blockchain to Save Industry $400M

Tracking of ULDs Through Blockchain to Save Industry $400M

SITA and trade association ULD Care hope to bring new efficiency to the air cargo industry through accurate tracking and secure data sharing.

SITA Deploys Self-Service Bag Drop for LATAM Airlines

SITA Deploys Self-Service Bag Drop for LATAM Airlines

SITA is installing its Scan & Fly self-service bag drop for LATAM Airlines Group at 18 airports in five countries.

Fraport to Speed Passengers Through Two Brazilian Airports

Fraport to Speed Passengers Through Two Brazilian Airports

Fraport Brasil has installed SITA’s passenger processing technology at Fortaleza Airport and Porto Alegre Airport (POA).

China’s Airlines and Airports Take Automation to Next Level

China’s Airlines and Airports Take Automation to Next Level

China is embracing artificial intelligence and automation to provide the hyper-personalized self-service experience their passengers are demanding.

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SITA Airport Management

Integrated Operations Management System

SITA Airport Operations

Monitor, Predict, and Manage Daily Airport Operations

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Hassle Free Bag Drop

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