Latest Passenger Services News
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Lagardère Travel Retail Wins Major Duty Free Tender at Amsterdam Schiphol Airport
Lagardère Travel Retail has won a major tender that encompasses all Duty Free operations at Amsterdam Schiphol Airport.
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Air Canada Expands Digital Identification Boarding at YVR
Air Canada has expanded its Digital Identification programme for domestic flights departing from Vancouver International Airport (YVR).
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Plaza Premium Group Unveils Dual Lounge at Vancouver International Airport
Plaza Premium Group has unveiled its new Canadian flagship dual-concept lounge at Vancouver International Airport (YVR).
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Belgrade Airport Offers Free Solar Charging for Electric Vehicles
In a world first, Belgrade Airport (BEG) has begun offering off grid solar charging for electric vehicles free of charge.
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SITA and Accelya Partner to Redefine the Future of Airline Retailing
A partnership between SITA and Accelya will allow airports to migrate modern retailing for passengers, including biometric recognition.
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A Great Place to Make a Flying Start
In-airport hotels enhance the efficiency and reputation of airports, helping to shape a positive future for the industry and its passengers.
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How Accessible Digital Kiosks are Transforming Airport Experiences
imageHOLDERS looks at how digital self-service kiosks play a vital role in passenger handling and accessibility at airports.
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Nice Côte D’Azur Airport Unveils a New Passenger Experience
Lagardère Travel Retail France has won a tender to manage 14 boutiques in the duty free area at Nice Côte d'Azur Airport.
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Uber for Business and API Collaborate on Ground Transportation Booking
API is collaborating with Uber for Business to integrate its Disrupted Passenger Assistance application with Uber’s Guest Rides API.
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Airport Passenger Personas in the Age of Technology
TAV Technologies looks at how airport technologies are helping to meet the demands of different 'passenger personas'.
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Record Attendance at SWIFT 2024 in Vancouver
The 2024 edition of the SWIFT conference, which took place last month, recorded its highest number of attendees ever.
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Lagardère Travel Retail Partners with TAV Airports
Lagardère Travel Retail has partnered with TAV Airports to introduce the Relay brand to Croatia and Kazakhstan.
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Plaza Premium Group Unveils Infinity Room at Hong Kong International Airport
Plaza Premium has unveiled the Infinity Room, a brand new premium VIP lounge at Hong Kong International Airport.
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Autonomous Aurrigo Shuttle Tested at Inverness Airport
Aurrigo has completed a pilot programme at Inverness Airport, transporting passengers from the railway station in its autonomous shuttles.
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First International Airline Secured for Western Sydney Airport
Singapore Airlines has become the first international airline to partner with Western Sydney International (Nancy-Bird Walton) Airport (WSI)…
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Elevate Your Travel Experience with Mobile Apps
The TAV Technologies Mobile App is a personalised, user-friendly service designed to enhance passengers' digital experience.
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PANYNJ Advances Newark AirTrain Replacement Program
PANYNJ has selected Stantec to lead the preliminary and final design for key elements of the Newark AirTrain Replacement Program at EWR.
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Vancouver International Airport Trials Self-Driving Robotic Pods
Vancouver International Airport (YVR) is trialling self-driving robotic pods developed by A&K Robotics to enhance accessibility.
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World Aviation Festival Confirms 2500 Attendees So Far
The World Aviation Festival is set to welcome an estimated 2,500 attendees from around the world – a 47% increase from the 2023 edition.
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HDR to Study Mobility at Minneapolis-St. Paul International Airport
HDR has been selected to study passenger mobility options at Minneapolis-St. Paul International Airport (MSP).
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Public Self-Driving Shuttle Pilot Launches at JFK
The PANYNJ is hosting a self-driving shuttle pilot for the travelling public at John F. Kennedy International Airport (JFK).
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Melbourne Airport Approves Plan for Above-Ground Rail Station
Melbourne Airport has approved the Government of Victoria's plans to build an above-ground rail station at the airport.
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Automated People Mover Train Car Commences Testing at LAX
The first Automated People Mover (APM) train car has commenced testing at Los Angeles International Airport (LAX).
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UK: Teesside International Airport Launches Lounge to Aircraft Boarding
Teesside International Airport in Country Durham has become the first airport in the UK to offer direct lounge to aircraft boarding.