Latest Passenger Services News
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Bournemouth Airport Receives Go Ahead on Enhanced Passenger Facilities
BOH has received planning approval for an enhancement of passenger facilities, including an extended terminal & new transport interchange.
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London Luton Airport Launches 'Lilo Exchange' to Tackle Holiday Waste
London Luton Airport (LTN) has launched a summer initiative to reduce plastic waste generated by holidaymakers: the LLA Lilo Exchange.
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Luchtvaart Nieuws: Aviation Pioneers Shape Their World Far Into the Future
NACO explores how it has contributed to global airport design and played a key role in Poland’s CPK project.
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Lyft and BENTELER to Launch Autonomous Shuttles at US Airports
Lyft has announced plans to introduce autonomous airport shuttles to its network in partnership with BENTELER Mobility.
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Southwest Airlines to Introduce Assigned Seating from January 2026
Southwest Airlines is introducing assigned seating on flights from 27 January 2026—marking a shift from its open boarding process.
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Lagardère Travel Retail Celebrates Flagship Opening in Lima, Redefining the Passenger Experience in Latin America
Lagardère Travel Retail has launched new flagship stores and dining spaces in Lima, enhancing the travel experience.
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From Paper to Phone: How Technology and Consumers Are Changing the Face of Border Management
SITA explores how governments can embrace digital travel trends to streamline border control and enhance the passenger experience.
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Lagardère Travel Retail Redefines Retail at Belfast International Airport
Lagardère Travel Retail is set to transform retail space at Belfast International Airport, including a bold new dining concept.
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Plaza Premium Group and Hong Kong Airlines Sign Landmark MOU To Elevate Guest Experience
Plaza Premium Group and Hong Kong Airlines have signed an MOU to expand cooperation and enhance airport hospitality for their guests.
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Lagardère Travel Retail Wins Duty Free Tender at Auckland Airport
Lagardère Travel Retail has secured a tender to operate duty-free at Auckland Airport, enhancing traveller experience with tailored retail.
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BAGTAG and Ink Innovation to Integrate Digital Bag Tags into Airline Check-In Systems
Ink Innovation and BAGTAG have announced a partnership to integrate digital bag tag technology into the Ink passenger handling ecosystem.
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Luton DART Marks Second Anniversary with Six Million Passenger Journeys
The Luton DART system has marked its second anniversary, having recorded over six million passenger journeys since opening in March 2023.
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Lagardère Travel Retail Expands Into Albania with Duty Free Operations at Tirana International Airport
Lagardère Travel Retail has announced it's expansion into Albania with the launch of duty-free services at Tirana International Airport.
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The Highest Rated Airports for Passenger Experience
Airports Council International (ACI) World and Amadeus have announced the winners of the 2024 ASQ Airport Experience Awards.
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Lagardère Travel Retail Wins Tender to Operate Retail and Dining at Belfast International Airport
Lagardère Travel Retail has won a contract to operate retail and new Food & Beverage spaces at Belfast International Airport.
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Paws Before You Board: Therapy Animals Ease Airport Travel
Amid the hustle of the airport, there’s a growing trend that’s helping to calm frayed nerves and offer a comforting touch: therapy animals.
Suppliers Tagged Passenger Services
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Vaask
Vaask offers comprehensive touchless hand sanitising solutions and fixtures for the airport sector worldwide.
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Lagardère Travel Retail
Lagardère Travel Retail operates travel essentials, duty-free and food service stores in airports and railway stations worldwide.