Latest Passenger Services News
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Plaza Premium Group and Hong Kong Airlines Sign Landmark MOU To Elevate Guest Experience
Plaza Premium Group and Hong Kong Airlines have signed an MOU to expand cooperation and enhance airport hospitality for their guests.
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Lagardère Travel Retail Wins Duty Free Tender at Auckland Airport
Lagardère Travel Retail has secured a tender to operate duty-free at Auckland Airport, enhancing traveller experience with tailored retail.
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BAGTAG and Ink Innovation to Integrate Digital Bag Tags into Airline Check-In Systems
Ink Innovation and BAGTAG have announced a partnership to integrate digital bag tag technology into the Ink passenger handling ecosystem.
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Luton DART Marks Second Anniversary with Six Million Passenger Journeys
The Luton DART system has marked its second anniversary, having recorded over six million passenger journeys since opening in March 2023.
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Lagardère Travel Retail Expands Into Albania with Duty Free Operations at Tirana International Airport
Lagardère Travel Retail has announced it's expansion into Albania with the launch of duty-free services at Tirana International Airport.
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The Highest Rated Airports for Passenger Experience
Airports Council International (ACI) World and Amadeus have announced the winners of the 2024 ASQ Airport Experience Awards.
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Lagardère Travel Retail Wins Tender to Operate Retail and Dining at Belfast International Airport
Lagardère Travel Retail has won a contract to operate retail and new Food & Beverage spaces at Belfast International Airport.
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Paws Before You Board: Therapy Animals Ease Airport Travel
Amid the hustle of the airport, there’s a growing trend that’s helping to calm frayed nerves and offer a comforting touch: therapy animals.
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Cathay Pacific and SITA Announce Agreement to Expand Network Connectivity Across 51 Global Airports
SITA and Cathay Pacific have announced an agreement to increase network connectivity at 51 airports with the SITA Connect Go service.
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JFK Millennium Partners Seeks Service Providers for Terminal 6
JFK Millennium Partners has issued requests for proposals (RFPs) for guest services, security, and maintenance services for Terminal 6.
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Fraport Partners with Avolta and Lagardère for Terminal 3 Dining
Fraport has announced a partnership with both Avolta and Lagardère Travel Retail for the delivery of food and beverage outlets in Terminal 3…
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What Happens to Items Lost at the Airport?
Brussels Airport (BRU) reports on what happens to items lost and found throughout the airport, with 24% returned to owners in 2024.
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Plaza Premium Group announces Joint Venture at Cairo International Airport
As part of a JV, Plaza Premium Group will manage and operate six lounges across multiple terminals at Cairo International Airport.
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Lagardère Travel Retail Wins a Travel Essentials Master Concession at Düsseldorf Airport
Lagardère Travel Retail has opened eleven new locations at Dusseldorf Airport as part of a tender for books, souvenirs and convenience.
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Plaza Premium Group Becomes World’s First IATA Strategic Partner in Accessibility
Plaza Premium Group has committed to inclusive travel as the world’s first IATA Strategic Partner in Accessibility.
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Lagardère Travel Retail Wins Major Duty Free Tender at Amsterdam Schiphol Airport
Lagardère Travel Retail has won a major tender that encompasses all Duty Free operations at Amsterdam Schiphol Airport.
Suppliers Tagged Passenger Services
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Vaask
Vaask offers comprehensive touchless hand sanitising solutions and fixtures for the airport sector worldwide.
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Lagardère Travel Retail
Lagardère Travel Retail operates travel essentials, duty-free and food service stores in airports and railway stations worldwide.