Latest Passenger Services News
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Paws Before You Board: Therapy Animals Ease Airport Travel
Amid the hustle of the airport, there’s a growing trend that’s helping to calm frayed nerves and offer a comforting touch: therapy animals.
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Cathay Pacific and SITA Announce Agreement to Expand Network Connectivity Across 51 Global Airports
SITA and Cathay Pacific have announced an agreement to increase network connectivity at 51 airports with the SITA Connect Go service.
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JFK Millennium Partners Seeks Service Providers for Terminal 6
JFK Millennium Partners has issued requests for proposals (RFPs) for guest services, security, and maintenance services for Terminal 6.
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Fraport Partners with Avolta and Lagardère for Terminal 3 Dining
Fraport has announced a partnership with both Avolta and Lagardère Travel Retail for the delivery of food and beverage outlets in Terminal 3…
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What Happens to Items Lost at the Airport?
Brussels Airport (BRU) reports on what happens to items lost and found throughout the airport, with 24% returned to owners in 2024.
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Plaza Premium Group announces Joint Venture at Cairo International Airport
As part of a JV, Plaza Premium Group will manage and operate six lounges across multiple terminals at Cairo International Airport.
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Lagardère Travel Retail Wins a Travel Essentials Master Concession at Düsseldorf Airport
Lagardère Travel Retail has opened eleven new locations at Dusseldorf Airport as part of a tender for books, souvenirs and convenience.
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Plaza Premium Group Becomes World’s First IATA Strategic Partner in Accessibility
Plaza Premium Group has committed to inclusive travel as the world’s first IATA Strategic Partner in Accessibility.
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Lagardère Travel Retail Wins Major Duty Free Tender at Amsterdam Schiphol Airport
Lagardère Travel Retail has won a major tender that encompasses all Duty Free operations at Amsterdam Schiphol Airport.
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Air Canada Expands Digital Identification Boarding at YVR
Air Canada has expanded its Digital Identification programme for domestic flights departing from Vancouver International Airport (YVR).
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Plaza Premium Group Unveils Dual Lounge at Vancouver International Airport
Plaza Premium Group has unveiled its new Canadian flagship dual-concept lounge at Vancouver International Airport (YVR).
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Belgrade Airport Offers Free Solar Charging for Electric Vehicles
In a world first, Belgrade Airport (BEG) has begun offering off grid solar charging for electric vehicles free of charge.
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SITA and Accelya Partner to Redefine the Future of Airline Retailing
A partnership between SITA and Accelya will allow airports to migrate modern retailing for passengers, including biometric recognition.
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A Great Place to Make a Flying Start
In-airport hotels enhance the efficiency and reputation of airports, helping to shape a positive future for the industry and its passengers.
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How Accessible Digital Kiosks are Transforming Airport Experiences
imageHOLDERS looks at how digital self-service kiosks play a vital role in passenger handling and accessibility at airports.
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Nice Côte D’Azur Airport Unveils a New Passenger Experience
Lagardère Travel Retail France has won a tender to manage 14 boutiques in the duty free area at Nice Côte d'Azur Airport.
Suppliers Tagged Passenger Services
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Vaask
Vaask offers comprehensive touchless hand sanitising solutions and fixtures for the airport sector worldwide.
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Lagardère Travel Retail
Lagardère Travel Retail operates travel essentials, duty-free and food service stores in airports and railway stations worldwide.