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Aircraft Ramp
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Business & Conference Facilities
Airports often provide a range of business and conference facilities to meet the needs of travellers who need to work or hold meetings while waiting for their flights. These facilities may include meeting rooms that are equipped with tables, chairs and audio-visual equipment; business centres; and executive lounges.
Passenger Services News
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Plaza Premium Group and Hong Kong Airlines Sign Landmark MOU To Elevate Guest Experience
Plaza Premium Group and Hong Kong Airlines have signed an MOU to expand cooperation and enhance airport hospitality for their guests.
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Lagardère Travel Retail Wins Duty Free Tender at Auckland Airport
Lagardère Travel Retail has secured a tender to operate duty-free at Auckland Airport, enhancing traveller experience with tailored retail.
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Lagardère Travel Retail Expands Into Albania with Duty Free Operations at Tirana International Airport
Lagardère Travel Retail has announced it's expansion into Albania with the launch of duty-free services at Tirana International Airport.
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Lagardère Travel Retail Wins Tender to Operate Retail and Dining at Belfast International Airport
Lagardère Travel Retail has won a contract to operate retail and new Food & Beverage spaces at Belfast International Airport.
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Paws Before You Board: Therapy Animals Ease Airport Travel
Amid the hustle of the airport, there’s a growing trend that’s helping to calm frayed nerves and offer a comforting touch: therapy animals.
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Fraport Partners with Avolta and Lagardère for Terminal 3 Dining
Fraport has announced a partnership with both Avolta and Lagardère Travel Retail for the delivery of food and beverage outlets in Terminal 3…
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What Happens to Items Lost at the Airport?
Brussels Airport (BRU) reports on what happens to items lost and found throughout the airport, with 24% returned to owners in 2024.
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Plaza Premium Group announces Joint Venture at Cairo International Airport
As part of a JV, Plaza Premium Group will manage and operate six lounges across multiple terminals at Cairo International Airport.
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Lagardère Travel Retail Wins a Travel Essentials Master Concession at Düsseldorf Airport
Lagardère Travel Retail has opened eleven new locations at Dusseldorf Airport as part of a tender for books, souvenirs and convenience.
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Lagardère Travel Retail Wins Major Duty Free Tender at Amsterdam Schiphol Airport
Lagardère Travel Retail has won a major tender that encompasses all Duty Free operations at Amsterdam Schiphol Airport.
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SITA and Accelya Partner to Redefine the Future of Airline Retailing
A partnership between SITA and Accelya will allow airports to migrate modern retailing for passengers, including biometric recognition.
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Nice Côte D’Azur Airport Unveils a New Passenger Experience
Lagardère Travel Retail France has won a tender to manage 14 boutiques in the duty free area at Nice Côte d'Azur Airport.
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Uber for Business and API Collaborate on Ground Transportation Booking
API is collaborating with Uber for Business to integrate its Disrupted Passenger Assistance application with Uber’s Guest Rides API.
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Airport Passenger Personas in the Age of Technology
TAV Technologies looks at how airport technologies are helping to meet the demands of different 'passenger personas'.
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Lagardère Travel Retail Partners with TAV Airports
Lagardère Travel Retail has partnered with TAV Airports to introduce the Relay brand to Croatia and Kazakhstan.
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Implementing Health Screening Measures at Airports
TAV Technologies looks at the strategic implementation of passenger health monitoring systems across airports.
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Plaza Premium Group Unveils Infinity Room at Hong Kong International Airport
Plaza Premium has unveiled the Infinity Room, a brand new premium VIP lounge at Hong Kong International Airport.
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Vancouver International Airport Trials Self-Driving Robotic Pods
Vancouver International Airport (YVR) is trialling self-driving robotic pods developed by A&K Robotics to enhance accessibility.
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SITA to Transform ITA Airways’ Digital Network Infrastructure
SITA has announced a new partnership with ITA Airways to transform the company’s global network infrastructure.
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UK: Teesside International Airport Launches Lounge to Aircraft Boarding
Teesside International Airport in Country Durham has become the first airport in the UK to offer direct lounge to aircraft boarding.
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Singapore's First "Zero-Energy" Hotel to Be Built at Changi Airport
Changi Airport Group has awarded a tender to OUE Limited for the lease and development of a "zero-energy hotel" at Changi Airport Terminal 2…
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Aeroporti di Roma Offers Too Good To Go at FCO and CIA Airports
Aeroporti di Roma has partnered with Too Good To Go to reduce food waste at Fiumicino (FCO) and Ciampino (CIA) airports in Rome.
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Autonomous Service Robot Introduced at Munich Airport
Munich Airport (MUC) has introduced the JEEVES service robot in Terminal 2 to provide snacks and beverages for passengers.
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US: LAS Airport Introduces Remote Bag Drop
Harry Reid International Airport (LAS) has launched a remote bag drop service to enhance the customer experience and operational efficiency.