Qmatic today announced a new partnership with eTermin GmbH, strengthening Qmatic’s presence in the German market and expanding access to advanced queue and customer journey management solutions across Germany.
Under the partnership, eTermin will act as a Qmatic solution partner, delivering Qmatic’s portfolio to organizations seeking to improve service efficiency, customer flow, and digital appointment management.
The partnership is built on a joint ambition to support public and private sector organizations in Germany with modern, scalable solutions for managing customer interactions across physical and digital touchpoints.
David Larsson, CEO at Qmatic, said:Germany is an important market for Qmatic, and eTermin brings strong local market knowledge and customer proximity, this partnership allows us to accelerate growth in Germany while ensuring customers benefit from local expertise combined with Qmatic’s global platform.
Robert Zeh, Director at eTermin, said:We are excited to partner with Qmatic and bring their proven customer journey management solutions to the German market, together, we see strong potential to help organizations modernize service delivery and create more efficient, customer-friendly experiences.
This article was originally published by Qmatic.
