WHILL has announced the beginning of a new trial of its Autonomous Service at Heathrow Airport Terminal 3.
The deployment, which was delivered in partnership with ABM, began in late April, and enables travellers with mobility needs to navigate Terminal 3 using self-driving mobility devices equipped with advanced sensors and autonomous navigation technology.

Riders are given a choice of destination through a touchscreen interface, with the device transporting them through the terminal before autonomously returning to its home location once the ride is complete.
Matthias Pape, Vice President Business Development, WHILL Autonomous Service EMEA, said:As global travel continues to grow, airports are increasingly looking for innovative ways to improve accessibility while supporting operational efficiency.
Launching a trial at Heathrow Airport with ABM represents another significant step in expanding our global autonomous mobility network and bringing greater freedom, confidence, and convenience to travellers around the world.
WHILL’s Autonomous Service is now in operation at 26 airports and facilities across the globe, with more than 1 million autonomous rides being delivered worldwide.
The company has stated it will continue to work with airports, airlines and PRM Service Providers to help modernise passenger experiences, as well as address the increasing demand for accessible transportation solutions.
WHILL’s autonomous mobility devices are equipped with a full suite of safety technologies, including 360-degree sensors, automatic obstacle detection and autonomous stopping capabilities designed to support safe navigation through complex public environments.

