by Airport Industry-News
09 Jun 2022
Events Passenger Terminal Expo
SITA to Deploy Airline Technology to Manage Repatriation of Lost Items at Passenger Terminal Expo 2022
SITA WorldTracer® Lost and Found Property reduces the cost and time to trace missing property.
SITA has signed an exclusive agreement with UKi Media & Events to trace and repatriate lost items at this year’s Passenger Terminal Expo, the world’s biggest airport exhibition being held in Paris from 15-17 June.
Using SITA WorldTracer® Lost and Found Property, attendees will be able to use their mobile device to register any missing items, which are automatically matched with found items, dramatically reducing the time and cost of repatriating lost items. Every year more than 10,000 people from 130 countries visit the exhibition, with hundreds of personal items being left behind or lost.
SITA WorldTracer Lost and Found Property was launched in 2021 to solve a million-dollar headache for airlines: how to quickly return items left behind on aircraft or in airports to their owners. Every year passengers leave millions of items – including phones, wallets and bags – on planes and in airports, costing the industry millions of dollars in repatriation costs.
The benefits of the solution have now been recognized by security companies, airports and event organizers who face a similar challenge. It can cost up to $95USD to manage and repatriate a lost item, including registration, handling inquiries and customer calls, storage and postage. Leveraging SITA’s WorldTracer solution, Lost and Found Property cuts the cost of repatriating lost items by 75%. The solution also dramatically speeds up the time taken to find and return found items, with 60% of these items returned within the first 48 hours.
“As one of our largest exhibitions, Passenger Terminal Expo sees thousands of people streaming through its doors each year. With such a large number of attendees, it is inevitable that personal items will be left behind or misplaced. Managing this challenge is both expensive and time-consuming. With SITA we know that we can streamline the process and focus on delivering a great event.”
Using computer vision, natural language processing and automated translation, WorldTracer Lost and Found Property searches a global database of images and descriptions to match the found item to a missing item report. The solution uses image recognition to identify details such as brand, material, and color of the found item. It is also recognizes similar words in the description to make a definitive match.
“For more than 30 years, airlines have used WorldTracer to trace mishandled baggage. Now, leveraging new technologies, we have been able to expand the use of WorldTracer to lost property and to other sectors in the travel and tourism industry.”
WorldTracer® Lost and Found Property is the latest module to SITA’s WorldTracer service which is used by more than 500 customers in 2,200 airports worldwide to trace mishandled baggage. Being multi-language and pay-as-you-go with the option for airlines to recover their handling costs from the passenger, the new Lost and Found Property is as easy to use for passengers as it is for airlines, airports and ground handlers.
This article was originally published by SITA.
Construction has commenced on the 28 million USD terminal expansion project at Chattanooga Airport in Hamilton County, Tennessee.
Zurich Airport has selected the winning design for its new Dock A terminal building, which will be built using sustainable wood.
SENEAM, the Air Navigation Service Provider of Mexico, has selected a turnkey VSAT network solution from Frequentis, in cooperation with ND Satcom.
On 21 June 2022, airport operator, Finavia opened a new centralised terminal at Helsinki Airport in Finland.
Phoenix Sky Harbor International Airport (PHX) has opened a new eighth concourse at Terminal 4, the airport's busiest terminal.
French Air Navigation Service Provider, DSNA has selected Frequentis to supply its state-of-the-art Remote Digital Tower (RDT) solution in France.
The Polish Air Navigation Services Agency has SITA to digitally transform air/ground communications and boost airspace traffic safety and efficiency.
Fintraffic Air Navigation Services (ANS) Ltd has enhanced its air traffic surveillance capability with a WAM system from Frequentis Comsoft.
Construction is ready to begin on JFK's new 9.5 billion USD Terminal 1 following the project's financial and environmental approvals.
SITA has signed a partnership agreement with Alstef Group to launch Swift Drop, a new self-bag drop solution.
The European Commission has approved easyJet's application to obtain 18 available take-off and landing slots at Lisbon airport.
To advance a sustainable future for the aviation industry, it remains crucial for airlines to continue decarbonising ground operations.
Frequentis and Metron Aviation will cooperate on projects of mutual interest in the fields of air traffic flow, arrival and departure management solutions.
SITA Flex-as-a-Service is a next-generation “beyond common-use” platform that allows airlines to provide a completely mobile experience to passengers.
The Passenger Terminal Expo is returning to Paris, France in 2022: find imageHOLDERS at the Neonode stand on 15th – 17th June.
Düsseldorf Airport has extended the use of their departure manager after seven successful years using the system in Düsseldorf’s A-CDM implementation.
Nashville International Airport (BNA) has announced a new 1.4 billion USD improvement and expansion plan, which includes two new concourses.
DAMM Cellular Systems invites you to visit them at Critical Communications World in Vienna, Austria from 21 to 23 June at stand F110.
Airservices Australia has selected Thales to launch an integrated drone surveillance trial at Sydney Kingsford Smith Airport (SYD).
Delta Air Lines and Misapplied Sciences are launching the first PARALLEL REALITY experience for customers at Detroit Metropolitan Airport.
Delta Air Line's new Terminal C has opened at LaGuardia Airport, marking the near completion of the entirely reconstructed airport.
Smiths Detection deploys high speed explosives detection systems into multilevel hold baggage handling system at Stuttgart Airport.
NAV CANADA has deployed Intelligent Approach air traffic control technology at Toronto Pearson (YYZ) to reduce airport emissions and delays.
The Ready Return/Idle Storage building at LAX's Consolidated Rent-A-Car facility has been handed over to rental car tenants fro development.
As demand for train & air tickets grow, seamless integration of rail and airline systems provides a smoother journey for passengers.
PHL upgrading the entryways and exteriors of Terminals D and E to make them more attractive, energy efficient, and safe.
AAHK has announced that a renewed aerodrome licence for HKIA and its third runway has been issued by the Civil Aviation Department.
Siemens Logistics has announced it will present its latest innovations for improved airport baggage handling at Passenger Terminal EXPO 2022.
The Government of Canada is collaborating with airports and airlines across the country to reduce passenger wait times.
Gatwick Airport has announced a focused statutory public consultation on plans to bring the Northern Runway into routine use.
Global Mobility Call will take place on 14-16 June 2022 and will be key in globally redefining sustainable mobility.
With more passengers seeking sustainable travel, airports and airlines will need to respond to these demands to keep up in a highly competitive industry.
Blast Delectors, Inc. celebrates 65 years as a global leader in the design, manufacture, and supply of jet blast deflectors and ground run-up enclosures.
AA2000 is implementing Veovo's Passenger Predictability at two Argentinian airports to optimise operations and improve passenger flow.
OAK has completed Phase 1 of its Airport Perimeter Dike Improvement Project to provide protection against flooding and rising sea levels.
The global mishandled baggage rate has spiked by 24% as the industry recovers from the pandemic, according to the SITA Baggage IT Insights 2022.
PANYNJ has announced the concessions lineup for Newark Liberty International Airport's new Terminal A development.
Work is set to resume on Changi Airport's Terminal 5, following a previous pause due to the impacts of the COVID-19 pandemic.
Details of San Antonio International Airport's (SAT) 2.5 billion USD Terminal Development Program (TDP) have been announced.
Rome Fiumicino International Airport/ Leonardo da Vinci Airport (FCO) has inaugurated its new boarding area A facility.
ICAO and the MEVA III Member States have contracted Frequentis to continue the management of its satellite network services until 2025.
Miami International Airport will soon be launching biometric boarding technology to improve the boarding process for international flights.
CLT has announced that construction is underway on Phase II of its Concourse A Expansion project, which is scheduled for completion in 2023.
Qatar Civil Aviation Authority (QCAA) has selected Frequentis to upgrade its existing VCS and modernise its air traffic control (ATC) tower operation.
The FAA has awarded 608 million USD under the Airport Improvement Program to build safer, more accessible airports across the US.
Dallas Fort Worth International Airport (DFW) has completed construction for its Northeast End-Around Taxiway (EAT).
At Passenger Terminal Expo 2022, NACO will be showcasing how the company has defined world-leading airport design and pioneered a revolution in aviation.
Aukland Airport has announced that a new Transport Hub will be built at the international terminal as part of the airport's expansion.
Houston Airports has partnered with Amadeus Flow to offer an enhanced self-service passenger experience at George Bush and William P. Hobby.
Edinburgh Airport has started powering its airside vehicles with Hydrotreated Vegetable Oil (HVO) fuel rather than diesel to reduce emissions.
Denver International Airport (DEN) has cut the ribbon on 16 new gates on Concourse C as part of the airport's gate expansion programme.
BDI is pleased to announce that Andrew (Andy) Solsvig has joined its team as a Business Development Representative in its Reno, NV (USA) headquarters.
San Francisco International Airport (SFO) Harvey Milk Terminal 1 has received the AIASF People’s Choice Award for projects over $10 million.
In addition to using the necessary fire trucks and equipment, correct firefighting agents must be used depending on the type of fire being suppressed.
Austin-Bergstrom International Airport (AUS) has secured 400 million USD in funding to support its Airport Expansion and Development Program.
Oshkosh Airport Products has delivered four Striker 4x4 ARFF vehicles in The Bahamas to support operations at four international airports.
SITA believes that growth and an environmentally sustainable air travel industry are not mutually exclusive, but to achieve both, we need to start now.
Quad Cities International Airport in Illinois has begun construction to remove the bullseye configuration on its airfield.
The Directorate National of Civil Aviation in Uruguay (DINACIA) has selected Frequentis to upgrade its ATS Message Handling System (AMHS).
Smiths Detection's HI-SCAN 100100V-2is is its latest system to be qualified on the TSA's Air Cargo Screening Technology List.
Long Beach Airport has cut the ribbon on its new 16,700-square-foot ticketing lobby and checked baggage inspection system facility.
The FAA has started investing the first 1 billion USD in funding to modernise the US's air traffic control system.
Gerald R. Ford International Airport has raised a ceremonial beam to celebrate its 110 million USD Concourse A expansion project
The Greater Toronto Airports Authority hosted a ground-breaking ceremony for Toronto Pearson's rehabilitation project for Runway 06L/24R.
SITA has implemented its airport management solution at Athens International Airport, delivering significantly improved airport processes.
The Port Authority of New York and New Jersey has unveiled a solar roof on the newly built parking garage at LaGuardia Airport, New York.
Smiths Detection has supplied Tokyo International Airport with multiple intelligent technology solutions for a seamless and safe check-in experience.
Calgary Airport Authority has selected Altitude Infrastructure Group for the planning and design of YYC's runway rehabilitation project.
Phoenix City Council has approved plans to construct a cross-field taxiway at Phoenix Sky Harbor International Airport (PHX).
SITA helps airports streamline operations using Airport Collaborative Decision Making. Or, 'It helps stop traffic jams for airplanes.'
Airpro has invested in four electric de-icers for Helsinki Airport, in order to move to greener ground handling services in Finland.
Construction is now complete on the 2.25-mile elevated guideway structure for LAX's Automated People Mover's (APM).
Seattle-Tacoma International Airport (SEA) has welcomed the first passenger flight at its new International Arrivals Facility (IAF).
With Apple launching support for digital ID and mobile driving licenses (mDLs), the future looks bright and digital for a more seamless passenger journey.
Smiths Detection will supply a suite of leading-edge passenger baggage screening equipment at Incheon International Airport’s (ICN) Terminal 1.
The Australian government has announced 55 million AUD in funding to upgrade and expand Newcastle Airport’s international passenger terminal.
King Khalid International Airport has become the first airport in the world to provide flight notifications in sign language.
A 34,000-square-foot Concourse E expansion has opened at Charlotte Douglas International Airport (CLT) to improve operational efficiency.
Smiths Detection has launched its latest automated detection algorithm; currency recognition software, iCMORE Currency.
The newly expanded terminal at Belgrade Nikola Tesla Airport has opened for operations, increasing BER's capacity, comfort, and efficiency.
Learn how Oshkosh Airport Products conducts tests to ensure the Oshkosh Striker® vehicles are manufactured to comply with NFPA 414 standards.
Airports Council International (ACI) World has published data showing the top 10 busiest airports in the world for 2021.
Frequentis' IP network solution has been extended to the second Malaysian Flight Information Region (FIR) to encompass the rest of Malaysia.
The Metropolitan Washington Airports Authority is proposing a new concourse at Washington Dulles International Airport.
The Chicago Department of Aviation has announced that the first phase of gate renumbering is complete at O’Hare International Airport T5.
The FAA has dedicated a newly commissioned environmentally sustainable air traffic control tower at Charlotte Douglas International Airport.
DFW has announced the inclusion of four of its key infrastructure projects in the FY22 Federal Appropriations Act.
Qatar Airways Cargo has successfully completed testing of Gaussin's AMDT FULL ELEC multi-directional transporter for air cargo pallets.
Siemens Logistics has launched a pilot of its new automated system, VarioTip, at Munich International Airport.
Bahrain Airport Services will deploy SITA Airport Management to manage its ground handler operations as cost effectively as possible.
A new centralised headhouse has been unveiled for Terminals 2 and 3 at Los Angeles International Airport (LAX).
Fort Wayne International Airport has opened the first portion of its expanded terminal as a part of the West Terminal Expansion Project.
Construction has officially started on the runway at Western Sydney International (Nancy-Bird Walton) Airport.
Washington Dulles International Airport has purchased five Proterra electric buses for use in its fleet of parking shuttles.
Naviair, the ANSP of Denmark, will replace its current backup ATM system with a PRISMA backup solution from Frequentis Comsoft.
Southwest Airlines has opened a new airside complex at DEN, which includes a technical operations aircraft maintenance hangar.
Smiths Detection will be supplying 47 CTX 9800 DSi explosive detection systems to the Transport Security Administration (TSA).
Hamburg Airport has become the first major commercial airport in Germany to have CO2-neutral operations according to the ACI certification.
The FAA has given Mercer County approval for the design and construction of a new passenger terminal at Trenton-Mercer Airport, New Jersey.
Use the form opposite to get in touch with SITA directly to discuss any requirements you might have.