Western Sydney International Airport (WSI) has selected Amadeus as its airport systems technology partner to co-create its digital experience.
Under this partnership, Amadeus will provide software and hardware solutions for the airport and its airlines to deliver secure operations and passenger systems.
WSI Chief Executive Officer Simon Hickey said:Having one strategic airport systems technology partner to drive operational efficiency and customer experience gives WSI a clear advantage. Amadeus provides us with decades of experience combined with a common goal of advancing the digital experience that our customers expect.
Amadeus designed systems will manage a range of assets and touchpoints across the airport in an integrated way that will mean a more seamless experience for our customers, including flight data, check-in facilitation, aircraft stands and gates, as well as bag-drop, boarding and biometrics services.
Western Sydney International is scheduled to open in late 2026.
Amadeus’ involvement in delivering the new airport is expected to elevate the role of digital technology to ensure efficient collaboration between airlines, ground handlers and other providers.
SVP Airport & Airline Operations, APAC Sarah Samuel said:WSI provides much needed aviation capacity to the Sydney market, and it will be exciting to see the impact of fully integrated systems for passengers flying from this new global gateway. Our self-service capabilities will support the airport’s goals to deliver an efficient and seamless experience for passengers.
