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Passenger Handling

A directory of products and services relating to passenger handling at airports. This includes passenger information technology, check-in services and equipment, immigration and customs, lounges, sleeping pods and security screening.

  • Products & Services
  • Passenger Handling
    • Biometrics & Identity Management

      Biometrics & Identity Management

      This category contains suppliers and news focused on identity verification technologies, particularly those that use biometric data or digital ID platforms.

      • Automated Document Verification
      • Biometrics
      • E-gates & Immigration Counters
    • Check-In & Security

      Check-In & Security

      The check-in and security category features suppliers who provide products and services relating to this aspect of passenger handling, such as those providing check-in kiosks or scanners. The products & services in this section relate to the physical and procedural systems that move passengers through the airport.

      • Check-In Counters & Kiosks
      • Gate Desks
      • Queue Management
      • Security Screening Equipment
    • Passenger Counting

      Passenger Counting

      Passenger counting and monitoring passenger flow at airports are related processes used to manage and optimise passenger traffic through airport terminals. Passenger counting involves accurately tracking the number of passengers entering or exiting an airport at any given time. This data is typically collected through a combination of manual and automated methods, such as ticket sales, check-ins, boarding passes and sensors. The data is then used to help airport operators allocate resources, identify congestion points and improve passenger flow. Monitoring passenger flow is the process of tracking how passengers move through an airport terminal. This includes tracking how long it takes for passengers to pass through security checkpoints, how long they wait in line at ticket counters or baggage check-in areas, and how long it takes for passengers to board or disembark from planes. This data is used to identify bottlenecks, optimise passenger flow and improve the overall airport experience for travellers. By combining passenger counting and monitoring passenger flow, airport operators can make informed decisions about staffing levels, security requirements and facility upgrades. This data also helps operators identify areas where congestion is likely to occur and take proactive measures to prevent delays or bottlenecks. In addition, analysing passenger flow data over time provides valuable insights into how passenger traffic is evolving and what changes may be needed to better serve the needs of travellers. The suppliers on this page provide passenger counting and passenger flow monitoring solutions.

    • Passenger Information Technology

      Passenger Information Technology

      A directory of airport industry suppliers who provide terminal passenger information technology such as flight information displays and public address systems as well as all the latest news about the area.

    • Passenger Services

      Passenger Services

      This section is for suppliers who provide passenger services at airports such as business and conference facilities, currency exchange and banking services, and lounges, hotels and sleeping pods as well as retail facilities and food outlets.

      • Business & Conference Facilities

    Featured Passenger Handling Suppliers

    • HID


      HID manufactures cutting-edge passenger processing technology, such as biometric facial recognition, eGates, and ticket readers.

    Suppliers

    • Daktronics


      Daktronics produces digital LED displays for airports, as well as Flight Information Display Systems (FIDS) & more.

    • Lagardère Travel Retail


      Lagardère Travel Retail operates travel essentials, duty-free and food service stores in airports and railway stations worldwide.

    • imageHOLDERS


      imageHOLDERS provide cost-effective, efficient and future-proof airport kiosks to increase customer experience and engagement with effortles…

    • Qmatic


      The right queuing system is part of delighting your customers. We offer complete customer journey solutions for any size of organization.

    • SITA


      SITA Airport Management is a suite of integrated software applications designed to support & enhance airport operations.

    • NACO


      Since 1949, NACO has provided integrated and multi-disciplinary airport planning and design services for 600 airports in more than 100 count…

    • UBS Airport Systems


      UBS Airport Systems fulfills the demands of airports with special attention to electronic and electro-mechanical devices and offering high-t…

    • USM


      USM offers airports modular furniture solutions that combine the diversified demand of the user with the vision of planners and architects

    More Suppliers

    Latest Passenger Handling News

    • What Is a Quiet Airport? How Smart Technology Improves Passenger Experience 11 Aug 2025 | Supplier News

      What Is a Quiet Airport? How Smart Technology Improves Passenger Experience

    • 7 Aug 2025 | Comment

      Using Data and Quick Wins to Improve the Airport Experience

    • AtlasIED Announces Integration Partnership with Sittig Technologies’ PAXGuide Platform 6 Aug 2025 | Supplier News

      AtlasIED Announces Integration Partnership with Sittig Technologies’ PAXGuide Platform

    • Biometrics in Air Travel: Empowering a More Enjoyable Journey From Home to Gate 4 Aug 2025 | Supplier News

      Biometrics in Air Travel: Empowering a More Enjoyable Journey From Home to Gate

    • Luchtvaart Nieuws: Aviation Pioneers Shape Their World Far Into the Future 30 Jul 2025 | Supplier News

      Luchtvaart Nieuws: Aviation Pioneers Shape Their World Far Into the Future

    • 29 Jul 2025 | Terminal

      Manchester Airports Opens New Section of Redeveloped Terminal 2 Departure Lounge

    More News

    Downloads

    • Lagardère Travel Retail: Travel Experience Voices Report

      Lagardère Travel Retail: Travel Experience Voices Report

    • Daktronics - Total Airport Experience

      Daktronics - Total Airport Experience

    More Downloads

    Videos

    • HID U.ARE.U Camera Identification System for Facial Recognition

      HID U.ARE.U Camera Identification System for Facial Recognition

    • Elevating Travel Journeys with Passenger Identity Verification

      Elevating Travel Journeys with Passenger Identity Verification

    • Watch the Future of Passenger Processing: BG100 Speedgate from HID and ASSA ABLOY

      Watch the Future of Passenger Processing: BG100 Speedgate from HID and ASSA ABLOY

    More Videos
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