Management Services Categories
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Airport Management & Operations
This products & services section relates to all airport management and operations solutions, such as ground operations management, ground traffic management, stand and gate management and maintenance management. This category also includes digital operations tools for landside and terminal operations such as workforce management. You will also find all the latest supplier updates and news about this sector here.
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Terminal Operations Management
A directory of suppliers who provide digital solutions for terminal operations. This section covers areas such as cybersecurity, building control and baggage tracking. You will also find all the latest news about these suppliers and the sector here.
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Terminal Property Management
A directory of airport industry suppliers who provide property management services for airport terminals. You will also find all the latest news about the sector here.
Management Services News
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Plaza Premium Group Expands Latin America Footprint with Entry into Santiago de Chile International Airport
Plaza Premium Group enters Chile with five new lounges at Santiago Airport, expanding its Latin America presence.
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Smart Traveller and HSBC Credit Cards Launch Summer Campaign to Elevate Family Travel Through Seamless Rewards and Airport Experiences
Smart Traveller and HSBC Credit Cards launch a summer campaign offering seamless rewards and curated airport experiences.
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IROPS Are No Longer the Exception and Airports Must Stop Treating Them Like One
As IROPS are the new normal for airports, TAV Technologies argues resilience, not contingency planning, is now the priority.
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Frank Jaffé to Lead the Team That Keeps the Aviation Industry Running
SITA appoints Frank Jaffé as SVP of SITA Global Services, leading the team that keeps airports and airlines running.
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The Five Stages of Airport Intelligence: A Roadmap to 2040
TAV Technologies maps a five-stage roadmap helping airports build AI-driven operations by 2040.
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Aviation's Disruption Cost is a Problem Created by the Clock Nobody is Watching
Aviation's real disruption problem isn't delays, it's decision latency. SITA explores how agentic AI can close the gap.
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In Retrospective: Forty Years of Support for Bandaranaike Airport
NACO reflects on 40 years at Bandaranaike International Airport, from master planning to runway rehabilitation and a new 30-year masterplan.
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AI is an Answer. The Outcome Depends on your Objective
SITA's CTO of SITA for Aircraft explains why AI must serve a clear business objective to deliver value in aviation operations.
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Amadeus Report Identifies Opportunities for Airlines with Agentic AI, and Recommends First Steps for Adoption
Agentic AI is set to radically transform how airlines operate, that's the main finding of a new report from Amadeus, supported by Microsoft.
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New Acquisition Brings Proven AI Disruption Recovery to Airlines Worldwide, Reducing Disruption Costs by up to 30%
SITA acquires Big Blue Analytics and its OCCam AI platform, helping airlines cut disruption costs by up to 30% at scale.
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Helping Airports Make the Most of their Data
NACO’s Data Dictionary standardises airport asset data, enabling better interoperability, and data-driven planning, design, and operations.
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Qmatic Launches Qmatic Aiva – AI Voice Agent for Enterprise Customer Journeys
Qmatic announce the launch of Qmatic Aiva, a multilingual AI voice agent built to elevate customer service across enterprise environments.
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Embracing New Frontiers Through Secure and Robust Connectivity
SITA explores how airlines can enable more flexible passenger processing through secure and reliable connectivity during check ins.
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How Can Predictive Operations Transform Airport Management?
Predictive, integrated operations are arguably helping to improve efficiency and future-proof management at airports globally.
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Heathrow Selects New Digital Platform to Coordinate Airport Operations
Heathrow Airport has selected the AIRHART Platform as its new digital backbone. The system is supplied by Smarter Airports.
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Qmatic Signs eTermin as New Solution Partner to Expand Presence in the German Market
Qmatic partners with eTermin to expand advanced queue and customer journey management solutions across Germany.
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AI in Aviation: The Future We Imagine, and the Reality We Shape
SITA explores how purpose-driven AI is transforming airport operations, baggage management, and passenger experience.
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Abu Dhabi Airports Signs MoU with SITA to Develop Intelligent Total Airport Management Platform (iTAM)
Abu Dhabi Airports and SITA will co-develop the AI-driven iTAM platform to optimise real-time airport operations.
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Staying Focused in Disruption
NACO’s Sustainable Aviation Summit brings together aviation leaders to explore future-focused airport strategies amidst industry disruption.
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Qatar Airways Supercharges Global Operations with Next-Generation Network
Qatar Airways partners with SITA to deploy a next-generation SD-WAN across 350+ global outstations, improving security and the passenger exp…
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Unlocking Airport Potential: The Critical Role of BIM and Open Data in Modern Infrastructure
The Catenda Hub platform is designed to support data management for airport projects, by using Building Information Modeling (BIM).
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Smarter Operations at Geneva Airport Transforms Passenger Journey
SITA's modern Airport Operations System will be introduced at Geneva Airport to meet rising demand and improve efficiency.
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Houston’s Bush Airport Opens New Integrated Coordination Centre
Houston’s George Bush Airport (IAH) has opened a new Integrated Coordination Centre for airport operations, security and emergency response.
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Passenger Terminal Expo; 4 Reasons You Can’t Miss It
Join SITA at Passenger Terminal Expo 2025 in Madrid, from April 8–10, to explore the latest in airport technology at booth #1202.