Latest Passenger Services News
-
Heathrow T2 and T5 Testing Facility Launches
The UK's first pre-departure testing facility is a critical step towards recovery, restoring traveller confidence and re-opening routes.
-
LAX 'Smart Parking' Contract Approved by Board
A contract with ABM Aviation Inc. has been approved to provide “smart parking” services, including valet and online reservation at LAX.
-
Mobile COVID-19 Laboratory at Brussels Airport Operational
With this laboratory, the samples taken in the Test Centre can be analysed immediately on site, and therefore faster than before.
-
Lyon Launches MONA - A Facial Recognition Travel Companion
MONA is a mobile assistant, based on facial recognition, which escorts you at each step, from travel preparation at home up to your flight.
-
New Mobile Food & Drink Ordering Service at Teesside Airport
The OrderNext ordering platform is now live at the airport and is the latest in a series of improvements for passengers at Teesside.
-
Riga Airport's Electronic Passenger Registration System
Riga Airport welcomes the government's decision to set up an electronic registration system and will provide support for its successful use.
-
‘LAX Order Now’ Expands Mobile Ordering, Payment and Pick-Up
Guests at LAX can now use their mobile device to order food and beverages from restaurants throughout the airport’s terminals.
-
Hamad International Airport Trials Solution for Safe Self Check-in and Baggage Drop
Qatar’s HIA has launched it's testing of happyhover™ and SITA Mobile Solution technology for contactless self-check-in and baggage drop.
-
Collins Aerospace Reveals Contactless Check-In and Baggage Drop Offering
The new solution from Collins Aerospace enables passengers to use their phones to control airport kiosks - no app installation necessary.
-
AirAsia Introduces Counter Check-In Fees
AirAsia intoduces the fees following the successful deployment of its contactless check-in kiosks and enhanced mobile app features recently.
-
COVID-19 Testing Facility Ready to Go at Heathrow Airport
The Terminal 2 facility enables arriving passengers to be tested for COVID-19 upon landing and receive results just hours later.
-
New Check and Fly App Provides Airport Health Measures
ACI World has launched a new smart phone app informing passengers about the health measures in place at individual airports around the world…
-
New Pickup Curb for App-Based Ride at Dulles International
The curb was built to better accommodate transportation network company vehicles and to redistribute traffic volume.
-
SITA Steps up Development of a Self-Sovereign Identity for Air Travel
SITA has ramped its commitment to developing a permanent digital identity for air travel by becoming a Premium Donor of the Sovrin Foundatio…
-
Temperature Screening Equipment Now Being Trialled at Heathrow
Thermal screening technology is being trialled at Heathow to detect elevated temperatures of arriving passengers.
-
Qmatic Solution Deployed at Hamad COVID-19 Clinic
The Qmatic Solo system will enable Hamad staff to segment passengers into groups, providing a safer and quicker thermal screening service.
-
SITA Deploys Self-Service Bag Drop for LATAM Airlines
SITA is installing its Scan & Fly self-service bag drop for LATAM Airlines Group at 18 airports in five countries.