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Accessibility Equipment
Accessibility equipment includes specialist solutions that enable passengers with reduced mobility to move through airport terminals and board or leave aircraft. This covers ambulifts, PRM boarding ramps, wheelchair lifts, aisle chairs, mobility aids, tactile wayfinding systems, induction loop systems, accessible lifts and escalators, and adapted seating or toilet facilities. The category also includes PRM transport vehicles and equipment used at check-in, security and gate areas to assist with passenger movement within the terminal.
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Biometrics & Identity Management
This category contains suppliers and news focused on identity verification technologies, particularly those that use biometric data or digital ID platforms.
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Check-In & Security
The check-in and security category features suppliers who provide products and services relating to this aspect of passenger handling, such as those providing check-in kiosks or scanners. The products & services in this section relate to the physical and procedural systems that move passengers through the airport.
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Passenger Counting
Passenger counting and monitoring passenger flow at airports are related processes used to manage and optimise passenger traffic through airport terminals. Passenger counting involves accurately tracking the number of passengers entering or exiting an airport at any given time. This data is typically collected through a combination of manual and automated methods, such as ticket sales, check-ins, boarding passes and sensors. The data is then used to help airport operators allocate resources, identify congestion points and improve passenger flow. Monitoring passenger flow is the process of tracking how passengers move through an airport terminal. This includes tracking how long it takes for passengers to pass through security checkpoints, how long they wait in line at ticket counters or baggage check-in areas, and how long it takes for passengers to board or disembark from planes. This data is used to identify bottlenecks, optimise passenger flow and improve the overall airport experience for travellers. By combining passenger counting and monitoring passenger flow, airport operators can make informed decisions about staffing levels, security requirements and facility upgrades. This data also helps operators identify areas where congestion is likely to occur and take proactive measures to prevent delays or bottlenecks. In addition, analysing passenger flow data over time provides valuable insights into how passenger traffic is evolving and what changes may be needed to better serve the needs of travellers. The suppliers on this page provide passenger counting and passenger flow monitoring solutions.
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Passenger Information Technology
A directory of airport industry suppliers who provide terminal passenger information technology such as flight information displays and public address systems as well as all the latest news about the area.
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Passenger Services
This section is for suppliers who provide passenger services at airports such as business and conference facilities, currency exchange and banking services, and lounges, hotels and sleeping pods as well as retail facilities and food outlets.
Passenger Handling News
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Edinburgh Airport Completes Installation of New Security Scanning Technology
Passengers passing through Edinburgh Airport can now keep liquids & large devices in their bags thanks to a suite of new security scanners.
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Revealed: 10 Secrets Behind High-Performing Facial Recognition Systems
HID reveals the 'must-haves' to ensure high-performing biometric facial recognition technology designed for image capturing.
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Lagardère Travel Retail Redefines Retail at Belfast International Airport
Lagardère Travel Retail is set to transform retail space at Belfast International Airport, including a bold new dining concept.
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Brussels Airport Announces Passenger Infrastructure Investments
Brussels Airport (BRU) has unveiled plans for its future with a significant new investment programme in passenger infrastructure.
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Plaza Premium Group and Hong Kong Airlines Sign Landmark MOU To Elevate Guest Experience
Plaza Premium Group and Hong Kong Airlines have signed an MOU to expand cooperation and enhance airport hospitality for their guests.
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E-Gate Rollout Expanded to Improve Airport Border Control in Saudi Arabia
The Saudi Data and Artificial Intelligence Authority (SDAIA) has deployed 152 automated e-gates at airports across Saudi Arabia.
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Lagardère Travel Retail Wins Duty Free Tender at Auckland Airport
Lagardère Travel Retail has secured a tender to operate duty-free at Auckland Airport, enhancing traveller experience with tailored retail.
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London Gatwick Completes Transition to CT Security Scanners
London Gatwick Airport has upgraded its security scanners, allowing passengers to keep electronic devices and liquids in their cabin bags.
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TSA Security Checkpoint 2 Opens at CLT Airport
Charlotte Douglas International Airport (CLT) has opened its new Transportation Security Administration (TSA) Checkpoint 2 security area.
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Revolutionising Airport Tech: Trends That Will Shape the Next Terminals
SITA discusses innovations that will shape the future of aviation, improving efficiency, security, and the passenger experience.
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Prepare for the Air Travel Surge: How Facial Recognition Fuels Fast, Accurate and Secure Passenger Processing
HID explores how biometric technologies such as facial recognition are revolutionising passenger processing in airports.
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Lagardère Travel Retail Expands Into Albania with Duty Free Operations at Tirana International Airport
Lagardère Travel Retail has announced it's expansion into Albania with the launch of duty-free services at Tirana International Airport.
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UK Airports to Benefit from New Security Technology Funding
The UK government has announced new funding to support the development of smart airport security technology.
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Beonic and JFKIAT Implement AI-Driven Solutions at JFK Terminal 4
Beonic has partnered with JFKIAT, the operator of JFK Terminal 4, to implement AI-driven solutions that improve passenger flow management.
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CLEAR, an Official TSA Precheck Enrollment Provider, Expands Enrollment and Renewal Options
CLEAR has expanded enrolment and renewal options for TSA PreCheck at new Simon mall locations.
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Québec City Airport Trials New Customised Security Screening Line
CATSA has introduced a new customised screening line at Québec City Jean Lesage International Airport (YQB).
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Lagardère Travel Retail Wins Tender to Operate Retail and Dining at Belfast International Airport
Lagardère Travel Retail has won a contract to operate retail and new Food & Beverage spaces at Belfast International Airport.
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Pittsburgh International Airport's New Pilot Addresses Travel Disruptions
Pittsburgh International Airport's new pilot programme aims to address common travel disruptions such as lost luggage and gate changes.
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Paws Before You Board: Therapy Animals Ease Airport Travel
Amid the hustle of the airport, there’s a growing trend that’s helping to calm frayed nerves and offer a comforting touch: therapy animals.
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Vanderlande to Upgrade Security Checkpoints at Copenhagen Airport
Vanderlande has been contracted by Copenhagen Airport to deliver 20 automated screening lanes featuring central image processing.
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Frankfurt Becomes First Airport to Regularly Use Walk-Through Passenger Scanners
Frankfurt Airport (FRA) has become the world’s first to implement walk-through security scanners for routine passenger screening.
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Facial Recognition for Border Control and Travel: 2025 Trends and Insights
HID discusses the rise in facial recognition biometrics at airports and 2025 trends in border control security.
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Revolutionizing Airline Distribution and Airport Efficiency
The New Distribution Capability is designed to modernise the exchange of information between airlines, airports and technology providers.
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Fraport Partners with Avolta and Lagardère for Terminal 3 Dining
Fraport has announced a partnership with both Avolta and Lagardère Travel Retail for the delivery of food and beverage outlets in Terminal 3…
