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Accessibility Equipment
Accessibility equipment includes specialist solutions that enable passengers with reduced mobility to move through airport terminals and board or leave aircraft. This covers ambulifts, PRM boarding ramps, wheelchair lifts, aisle chairs, mobility aids, tactile wayfinding systems, induction loop systems, accessible lifts and escalators, and adapted seating or toilet facilities. The category also includes PRM transport vehicles and equipment used at check-in, security and gate areas to assist with passenger movement within the terminal.
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Biometrics & Identity Management
This category contains suppliers and news focused on identity verification technologies, particularly those that use biometric data or digital ID platforms.
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Check-In & Security
The check-in and security category features suppliers who provide products and services relating to this aspect of passenger handling, such as those providing check-in kiosks or scanners. The products & services in this section relate to the physical and procedural systems that move passengers through the airport.
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Passenger Counting
Passenger counting and monitoring passenger flow at airports are related processes used to manage and optimise passenger traffic through airport terminals. Passenger counting involves accurately tracking the number of passengers entering or exiting an airport at any given time. This data is typically collected through a combination of manual and automated methods, such as ticket sales, check-ins, boarding passes and sensors. The data is then used to help airport operators allocate resources, identify congestion points and improve passenger flow. Monitoring passenger flow is the process of tracking how passengers move through an airport terminal. This includes tracking how long it takes for passengers to pass through security checkpoints, how long they wait in line at ticket counters or baggage check-in areas, and how long it takes for passengers to board or disembark from planes. This data is used to identify bottlenecks, optimise passenger flow and improve the overall airport experience for travellers. By combining passenger counting and monitoring passenger flow, airport operators can make informed decisions about staffing levels, security requirements and facility upgrades. This data also helps operators identify areas where congestion is likely to occur and take proactive measures to prevent delays or bottlenecks. In addition, analysing passenger flow data over time provides valuable insights into how passenger traffic is evolving and what changes may be needed to better serve the needs of travellers. The suppliers on this page provide passenger counting and passenger flow monitoring solutions.
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Passenger Information Technology
A directory of airport industry suppliers who provide terminal passenger information technology such as flight information displays and public address systems as well as all the latest news about the area.
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Passenger Services
This section is for suppliers who provide passenger services at airports such as business and conference facilities, currency exchange and banking services, and lounges, hotels and sleeping pods as well as retail facilities and food outlets.
Passenger Handling News
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CT Technology to Be Installed across Airports in Canada
The Canadian Air Transport Security Authority has announced a multi-year initiative to install CT security technology at airports in Canada.
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Transforming National Security, Tourism and Traveler Experience
SITA looks at Brazil’s recovery of tourism numbers in recent years, including digitisation and facial biometrics for more efficient travel.
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Implementing Health Screening Measures at Airports
TAV Technologies looks at the strategic implementation of passenger health monitoring systems across airports.
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Munich Airport Expands Electric Bus Fleet with MAN Lion's City E
Munich Airport (MUC) has ordered 49 all-electric MAN Lion's City E buses as part of its sustainability strategy.
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Plaza Premium Group Unveils Infinity Room at Hong Kong International Airport
Plaza Premium has unveiled the Infinity Room, a brand new premium VIP lounge at Hong Kong International Airport.
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Denver International Airport Introduces Biometric Boarding for International Flights
Denver International Airport (DEN) has introduced biometric facial recognition technology at 15 gates to enhance the boarding process.
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CLT Advances Terminal Lobby Expansion Project
Charlotte Douglas International Airport (CLT) has provided the latest update on its ongoing Terminal Lobby Expansion (TLE) project.
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United Airlines Opens New Lobby at Miami International Airport
United Airlines has opened a new check-in lobby at Miami International Airport, featuring 10 new ticket counters and 13 self-serve kiosks.
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Digital Travel Credentials for Airlines
SITA has developed a digital travel credential (DTC) solution, with the aim of dramatically reducing fraud for airlines and airports.
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Alstom Delivers Final APM Train Cars to LAX
Alstom has delivered the final four Automated People Mover (APM) train cars to Los Angeles International Airport (LAX).
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Iraqi Airways Renews Its Contract with SITA
Iraqi Airways has renewed its partnership with SITA to maintain innovation in passenger and baggage handling systems.
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Passenger Growth Sets New Records at London Heathrow
So far this summer, London Heathrow Airport (LHR) has processed a record-breaking number of travelling passengers.
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The Rise of Portable Digitisation in Airports
imageHOLDERS looks at the ways in which portable digitisation is transforming passenger experience in airports.
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UK CAA Report Highlights Improved Accessibility Standards at Airports
The UK Civil Aviation Authority has released its annual Airport Accessibility report, showing positive trends.
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Changi Airport Offers Passport-Free Immigration
In Singapore, Changi Airport (SIN) is launching passport-free immigration checkpoints for arriving passengers.
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Materna IPS to Install Biometric Bag-Drop Systems at JFK Terminal 6
JFK Millennium Partners has contracted Materna IPS to supply biometric-enabled bag drop equipment at JFK's new Terminal 6.
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Elevate Your Travel Experience with Mobile Apps
The TAV Technologies Mobile App is a personalised, user-friendly service designed to enhance passengers' digital experience.
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SITA Installs Self-Service Solutions at Shanghai Pudong International Airport
SITA has installed self-service passenger verification and check-in technologies at Shanghai Pudong International Airport (PVG) in China.
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Digital Travel – A Win-Win-Win for All Stakeholders
SITA is ready to deliver on its promises of digital travel, which has advantages for airports, airlines, travellers and governments.
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Vancouver International Airport Trials Self-Driving Robotic Pods
Vancouver International Airport (YVR) is trialling self-driving robotic pods developed by A&K Robotics to enhance accessibility.
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CLEAR Expands Enrollment and Renewal Options
CLEAR has now launched its TSA PreCheck enrollment in 40 US airports and will continue to expand throughout the rest of 2024.
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SITA Installs First Self-Bag Drop Units at SFO
SITA has installed self-bag drop units at San Francisco International Airport (SFO) to enhance baggage processing for Alaska Airlines.
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The Explosion in the Digital Identity Market
SITA discusses how digital identity is a fast-growing market that will embrace technological developments and improve passenger experience.
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CLEAR Launches New Lanes at Daniel K. Inouye International Airport
CLEAR has launched its identity verification technology for security screening at Daniel K. Inouye International Airport in Honolulu.
