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Accessibility Equipment
Accessibility equipment includes specialist solutions that enable passengers with reduced mobility to move through airport terminals and board or leave aircraft. This covers ambulifts, PRM boarding ramps, wheelchair lifts, aisle chairs, mobility aids, tactile wayfinding systems, induction loop systems, accessible lifts and escalators, and adapted seating or toilet facilities. The category also includes PRM transport vehicles and equipment used at check-in, security and gate areas to assist with passenger movement within the terminal.
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Biometrics & Identity Management
This category contains suppliers and news focused on identity verification technologies, particularly those that use biometric data or digital ID platforms.
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Check-In & Security
The check-in and security category features suppliers who provide products and services relating to this aspect of passenger handling, such as those providing check-in kiosks or scanners. The products & services in this section relate to the physical and procedural systems that move passengers through the airport.
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Passenger Counting
Passenger counting and monitoring passenger flow at airports are related processes used to manage and optimise passenger traffic through airport terminals. Passenger counting involves accurately tracking the number of passengers entering or exiting an airport at any given time. This data is typically collected through a combination of manual and automated methods, such as ticket sales, check-ins, boarding passes and sensors. The data is then used to help airport operators allocate resources, identify congestion points and improve passenger flow. Monitoring passenger flow is the process of tracking how passengers move through an airport terminal. This includes tracking how long it takes for passengers to pass through security checkpoints, how long they wait in line at ticket counters or baggage check-in areas, and how long it takes for passengers to board or disembark from planes. This data is used to identify bottlenecks, optimise passenger flow and improve the overall airport experience for travellers. By combining passenger counting and monitoring passenger flow, airport operators can make informed decisions about staffing levels, security requirements and facility upgrades. This data also helps operators identify areas where congestion is likely to occur and take proactive measures to prevent delays or bottlenecks. In addition, analysing passenger flow data over time provides valuable insights into how passenger traffic is evolving and what changes may be needed to better serve the needs of travellers. The suppliers on this page provide passenger counting and passenger flow monitoring solutions.
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Passenger Information Technology
A directory of airport industry suppliers who provide terminal passenger information technology such as flight information displays and public address systems as well as all the latest news about the area.
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Passenger Services
This section is for suppliers who provide passenger services at airports such as business and conference facilities, currency exchange and banking services, and lounges, hotels and sleeping pods as well as retail facilities and food outlets.
Passenger Handling News
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Amadeus to Acquire Vision-Box to Expand Biometrics Solutions
Amadeus has announced its planned acquisition of Vision-Box to expand its portfolio of biometrics solutions for airports.
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US: LAS Airport Introduces Remote Bag Drop
Harry Reid International Airport (LAS) has launched a remote bag drop service to enhance the customer experience and operational efficiency.
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US: Liberty Defense Announces New Agreement with Safe Skies
Liberty Defense Holdings Ltd. has announced that its new HEXWAVE system is set to undergo a series of testing and evaluation at the Port of …
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Transforming US Regional Airports into the First Choice for Passengers
SITA makes the case for using modern technology to transform US regional airports into the first choice for passengers.
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Ford International Airport Funds Innovative Industry Technologies
The Gerald R. Ford International Airport Authority has announced over 200,000 USD in additional grant funding through its FLITE programme.
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Liberty Defense to Provide HEXWAVE Security Screening in the Philippines
Liberty Defense has announced the sale of its HEXWAVE security portal for an international airport in the Philippines.
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Biometric Boarding Launched at Airports in Portugal
VINCI Airports and ANA - Aeroportos de Portugal are launching Vision-Box's biometric solution across airports in Portugal.
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Airport Technologies Cleared for Takeoff at CES 2024
With airports using digital technologies to rebound from the pandemic, innovations showcased at CES will prove highly relevant to the indust…
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Digital Identity is Transforming Your Next Trip
TAV Technologies explores the potential of digital identity in air travel from booking to check-in using a hypothetical flight.
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How Cisco and Wipro are Improving the Airport Experience
Cisco and Wipro are delivering the future of digital signage to airports with Wipro’s cloud-based dynamic digital signage, VisionEDGE.
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US: Self-Service Security Screening to Launch at LAS
The Department of Homeland Security's Science and Technology Directorate will trial self-service security screening at Harry Reid Internatio…
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Lagardère Wins Foodservice Master Concession Tender
Lagardère Travel Retail will manage the Foodservice Master Concession at Varna and Burgas international airports.
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CLEAR Launches New Lanes at Pittsburgh International Airport
CLEAR announced it is launching its identity verification technology at Pittsburgh International Airport (PIT).
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MIA Introduces Free Exchange Library
Miami International Airport (MIA) has opened a free exchange library in its Southern Terminal.
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KRS & Lagardère to Supply Duty Free at Kansai Airport Terminal 1
KRS partners with Lagardère Travel Retail to supply the new Duty Free walk-through store at Kansai Airport Terminal 1.
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Delta Extends Digital ID Programme to LAX, LGA and JFK
Delta has expanded its Digital ID programme for customers flying out of LAX, LGA and JFK airports.
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Lagardère Travel Retail Wins Foodservice Tender at HAM
Lagardère Travel Retail has won the foodservice tender to open four food & beverage areas at Hamburg Airport (HAM) in 2024.
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HNL Selects SITA Smart Path for Biometric-Enabled U.S. Exit
Honolulu’s International Airport (HNL) is the latest in the U.S. to adopt the biometric-enabled SITA Smart Path for passenger screening.
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Transforming Passenger Experience with Self-Service Airline Kiosks
imageHOLDERS modular design allows its airline kiosks to be future-proof with a reduced Total Cost of Ownership (TCO).
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JFKIAT Deploys Synect Communication Systems at JFK T4
JFKIAT is deploying Synect’s ReadySeeGo communication systems at security checkpoints across JFK Terminal 4.
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Digitalizing Brazil’s Border Processes
Brazil is looking to future-proof its borders and facilitate a next-generation immigration experience with SITA's eVISA and ETA solutions.
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CLEAR Launches New Lanes at PVD
CLEAR is launching its identity verification technology at Rhode Island T.F. Green International Airport's (PVD) main terminal.
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Icelandair to Roll Out Electronic Bag Tags
Icelandair is offering BAGTAG's electronic bag tag system for its passengers, with the solution set to be rolled out later this month.
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SITA Revolutionises the Check-In Experience at Seymour Airport
The introduction of SITA FlexBox at Seymour cruise terminal in the Galápagos Islands allows easy off-airport check-in.
