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Accessibility Equipment
Accessibility equipment includes specialist solutions that enable passengers with reduced mobility to move through airport terminals and board or leave aircraft. This covers ambulifts, PRM boarding ramps, wheelchair lifts, aisle chairs, mobility aids, tactile wayfinding systems, induction loop systems, accessible lifts and escalators, and adapted seating or toilet facilities. The category also includes PRM transport vehicles and equipment used at check-in, security and gate areas to assist with passenger movement within the terminal.
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Biometrics & Identity Management
This category contains suppliers and news focused on identity verification technologies, particularly those that use biometric data or digital ID platforms.
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Check-In & Security
The check-in and security category features suppliers who provide products and services relating to this aspect of passenger handling, such as those providing check-in kiosks or scanners. The products & services in this section relate to the physical and procedural systems that move passengers through the airport.
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Passenger Counting
Passenger counting and monitoring passenger flow at airports are related processes used to manage and optimise passenger traffic through airport terminals. Passenger counting involves accurately tracking the number of passengers entering or exiting an airport at any given time. This data is typically collected through a combination of manual and automated methods, such as ticket sales, check-ins, boarding passes and sensors. The data is then used to help airport operators allocate resources, identify congestion points and improve passenger flow. Monitoring passenger flow is the process of tracking how passengers move through an airport terminal. This includes tracking how long it takes for passengers to pass through security checkpoints, how long they wait in line at ticket counters or baggage check-in areas, and how long it takes for passengers to board or disembark from planes. This data is used to identify bottlenecks, optimise passenger flow and improve the overall airport experience for travellers. By combining passenger counting and monitoring passenger flow, airport operators can make informed decisions about staffing levels, security requirements and facility upgrades. This data also helps operators identify areas where congestion is likely to occur and take proactive measures to prevent delays or bottlenecks. In addition, analysing passenger flow data over time provides valuable insights into how passenger traffic is evolving and what changes may be needed to better serve the needs of travellers. The suppliers on this page provide passenger counting and passenger flow monitoring solutions.
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Passenger Information Technology
A directory of airport industry suppliers who provide terminal passenger information technology such as flight information displays and public address systems as well as all the latest news about the area.
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Passenger Services
This section is for suppliers who provide passenger services at airports such as business and conference facilities, currency exchange and banking services, and lounges, hotels and sleeping pods as well as retail facilities and food outlets.
Passenger Handling News
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Document Scanning Remains a Popular Feature in Kiosks
imageHOLDERS Core Range of kiosks have excellent document scanning capabilities, making them ideal for ID verification in airports.
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SITA Delivers 400 New TS6 Kiosks to Air France-KLM Group
SITA is upgrading 400 self-service kiosks in Paris’ Charles de Gaulle Airport, Amsterdam’s Schiphol Airport, and other hub airports in Europ…
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Oakland International Airport Completes Terminal 2 Security Exit Project
Oakland International Airport has completed its Terminal 2 Security Exit Project, which will increase security and provide welcoming art.
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SITA and Indicio Partner to Develop Digital Travel Credentials
SITA has signed a co-innovation agreement with Indicio to accelerate the deployment of Digital Travel Credentials (DTC) for travel.
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CLEAR and Tulsa International Airport Announce New Lanes
CLEAR is launching its identity verification technology at Tulsa International Airport (TUL)'s Main Terminal.
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UK eGates Now Open to All Children Aged 10 and Up
The UK Home Office has announced that all eGates are now open for children aged 10 and 11 years old following successful trials in spring.
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Zagreb Airport Improves Passenger Experience with TAV
Zagreb Airport has implemented TAV Technologies IT solutions, creating a better passenger experience and increasing operational efficiency.
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British Airways Trials Digital Wayfinding Tool at London Heathrow
British Airways is trialling a new digital wayfinding tool to help passengers navigate through London Heathrow Airport (LHR).
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Leidos to Deliver New Security Technology at Leeds Bradford Airport
Leeds Bradford Airport has contracted Leidos to provide new scanners, tray return systems and security software at its security checkpoint.
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Lagardère Travel Retail Opens The Gallery in Barcelona
Lagardère Travel Retail opens “The Gallery In Barcelona”, the first airport store to seamlessly blend fashion and food.
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Denver International Airport Extends DEN Reserve Programme
Denver International Airport is extending its DEN Reserve programme, via which passengers can book a specific time slot at airport security.
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CLEAR and DEN Help Passengers Save Time at Airport Security
Denver International Airport (DEN) has partnered with CLEAR to extend the DEN Reserve programme, saving passengers time at airport security.
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SITA’s Passenger Processing to Power Airports Authority of India
SITA has partnered with the Airports Authority of India to provide its passenger processing solutions to 43 of India's biggest airports.
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PHL Completes Second Phase of Its Queue Management System
Philadelphia: PHL has completed the second phase of its queue management system, giving passengers real-time information about wait times.
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Resolving Airport Capacity Constraints Through Flow Management
TAV Technologies argues the importance of flow management strategies in addressing the issues brought on by airport capacity constraints.
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Dallas Fort Worth Launches 'PourAway' Pilot Programme
Passengers at DFW will be able to pour away prohibited liquids using a liquid-disposal container before recycling or reusing their bottles.
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Lagardère Travel Retail Expands Strategic Partnership with Inflyter
Lagardère Travel Retail and Inflyter take their collaboration further to digitalise the Duty Free shopping experience for more travelers.
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Edinburgh Airport Purchases CT Scanners to Upgrade Security
Edinburgh Airport has selected Smiths Detection to supply 8 computed tomography (CT) scanners that will enhance operations through security.
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US Preclearance Facility to Be Built at Billy Bishop Toronto City Airport
Canada's Minister of Transport is investing up to 30 million CAD to construct a US preclearance facility at Billy Bishop Toronto City Airpor…
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More Passengers Head for the Airport This Summer
As passenger numbers increase, airports must address concerns over delays and congestion through automation, says SITA CEO.
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Alaska Airlines and CLEAR Announce Innovative Partnership
Alaska Airlines and CLEAR have announced a collaboration to make travel easier & more predictable for Alaska Airlines' Mileage Plan members.
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PANGAIA Opens First Travel Retail Location in Dubai
PANGAIA, in partnership with Lagardère Travel Retail, is opening its first travel retail store in Terminal 3 of Dubai International (DBX).
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PHL Completes Installation of Biometric Screening Technology in Terminal A
Philadelphia International Airport (PHL) has installed biometric screening technology at all 25 gates across Terminal A.
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Amadeus Self-Service Bag Drop and Check-In Units Installed at JFK T4
Amadeus’ Auto Bag Drop and Next Generation Kiosk self-service units have been installed at John F. Kennedy International Airport (JFK) T4.
