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Accessibility Equipment
Accessibility equipment includes specialist solutions that enable passengers with reduced mobility to move through airport terminals and board or leave aircraft. This covers ambulifts, PRM boarding ramps, wheelchair lifts, aisle chairs, mobility aids, tactile wayfinding systems, induction loop systems, accessible lifts and escalators, and adapted seating or toilet facilities. The category also includes PRM transport vehicles and equipment used at check-in, security and gate areas to assist with passenger movement within the terminal.
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Biometrics & Identity Management
This category contains suppliers and news focused on identity verification technologies, particularly those that use biometric data or digital ID platforms.
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Check-In & Security
The check-in and security category features suppliers who provide products and services relating to this aspect of passenger handling, such as those providing check-in kiosks or scanners. The products & services in this section relate to the physical and procedural systems that move passengers through the airport.
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Passenger Counting
Passenger counting and monitoring passenger flow at airports are related processes used to manage and optimise passenger traffic through airport terminals. Passenger counting involves accurately tracking the number of passengers entering or exiting an airport at any given time. This data is typically collected through a combination of manual and automated methods, such as ticket sales, check-ins, boarding passes and sensors. The data is then used to help airport operators allocate resources, identify congestion points and improve passenger flow. Monitoring passenger flow is the process of tracking how passengers move through an airport terminal. This includes tracking how long it takes for passengers to pass through security checkpoints, how long they wait in line at ticket counters or baggage check-in areas, and how long it takes for passengers to board or disembark from planes. This data is used to identify bottlenecks, optimise passenger flow and improve the overall airport experience for travellers. By combining passenger counting and monitoring passenger flow, airport operators can make informed decisions about staffing levels, security requirements and facility upgrades. This data also helps operators identify areas where congestion is likely to occur and take proactive measures to prevent delays or bottlenecks. In addition, analysing passenger flow data over time provides valuable insights into how passenger traffic is evolving and what changes may be needed to better serve the needs of travellers. The suppliers on this page provide passenger counting and passenger flow monitoring solutions.
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Passenger Information Technology
A directory of airport industry suppliers who provide terminal passenger information technology such as flight information displays and public address systems as well as all the latest news about the area.
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Passenger Services
This section is for suppliers who provide passenger services at airports such as business and conference facilities, currency exchange and banking services, and lounges, hotels and sleeping pods as well as retail facilities and food outlets.
Passenger Handling News
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Amadeus Self-Service Bag Drop and Check-In Units Installed at JFK T4
Amadeus’ Auto Bag Drop and Next Generation Kiosk self-service units have been installed at John F. Kennedy International Airport (JFK) T4.
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Liberty Defense to Provide HEXWAVE Security Screening at Toronto Airport
Liberty Defense's HEXWAVE walkthrough security detection portal will be deployed at Toronto Pearson International Airport.
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Unveiling The World's Most Expensive Airport Construction Projects
TAV Technologies takes a closer look at the innovative technologies in some of the world’s most remarkable airport projects.
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Plaza Premium Group Debuts in Japan at NGO
Plaza Premium Group debuts in Japan with the opening of Plaza Premium Lounge Nagoya at Chubu Centrair International Airport (NGO).
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Delta and LAX Open West Headhouse and Delta One Check-In in T3
Delta Air Lines and Los Angeles World Airports have opened the west headhouse check-in and bag-drop area at LAX Terminal 3.
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Lagardère Perú Partners with Lima Airport Partners and Inflyter
Lagardère is launching, in partnership with Lima Airport Partners and Inflyter, a new automated duty free locker service in Perú.
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Munich Airport Installs CT Security Scanners in Terminals 1 and 2
Munich Airport has put five new CT scanners into operation in Terminals 1 and 2 to make security screening safer and more efficient.
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TSA Deploys Upgraded Security Checkpoint Technologies at US Airports
As the demand for air travel continues to grow, the TSA is modernising airport checkpoints to enhance security effectiveness and efficiency.
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Groupe ADP Becomes an Official Partner in Preparing for the Paris 2024 Olympics
International airport operator, Groupe ADP has become an Official Partner of the Paris 2024 Olympic and Paralympic Games.
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Lagardère France Renewed at Marseille Provence Airport
Lagardère Travel Retail France has won both the travel essentials and duty free tenders at Marseille Provence Airport.
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Emirates Launches Robot Check-In Assistant in Dubai
Emirates has opened a new 'City Check‑in and Travel Store' in Dubai, featuring the world's first robot check-in assistant.
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ITA Airways Allows Passengers to Check In at the FCO Rail Station
ITA Airways has partnered with Aeroporti di Roma and Trenitalia to allow passengers to check-in at Rome Fiumicino's (FCO) train station.
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Post-Covid Air Travel: Moving in the Flight Direction
Post-Covid passenger numbers in the US now consistently meet or exceed pre-pandemic figures, leading to a new era of airport redevelopments.
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LAX Trials Liberty Defense's HEXWAVE Security Screening Portal
Los Angeles International Airport (LAX) is trialling Liberty Defenses' HEXWAVE security solution for aviation worker screening.
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Pittsburgh International Airport to Purchase New Electric Shuttle Buses
Pittsburgh International Airport (PIT) will receive over 1.4 million USD in FAA funding to purchase new electric shuttle buses.
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Lagardère Travel Retail Appointed by Time Out Market
Time Out Market has appointed Lagardère Travel Retail as its exclusive partner to support its expansion into airport locations.
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Oakland International Airport to Trial HEXWAVE Security Portal
Oakland International Airport (OAK) is undertaking an evaluation trial of Liberty Defense's HEXWAVE security system for screening employees.
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CLEAR Launches New Lanes at Bradley International Airport
Clear has announced the launch of its identity verification technology at Bradley International Airport (BDL).
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US TSA Invests $1.3 Billion in CT Security Scanners
The Transportation Security Administration (TSA) is investing up to 1.3 billion USD in Computed Tomography (CT) scanners for US airports.
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The First Autonomous Shop at Hong Kong International Airport
Lagardère Travel Retail unveils its autonomous convenience store, Travelwell, at Hong Kong International Airport.
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Vision-Box to Install Biometric Border Control Framework in Vietnam
Vision-Box has been selected to provide an updated biometric Border Control Framework across five international airports in Vietnam.
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TPA to Upgrade Airsides A and C APM Shuttle Service
Tampa International Airport (TPA) is updating its Airsides A and C automated people mover (APM) shuttles and guideways.
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How a Hand Sanitising Fixture Won 50+ Awards
Vaask founder, John Olsen, believes that hand sanitiser, while more important than ever before, has desperately needed a transformation.
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Innovation Arrives at Aruba’s Queen Beatrix International Airport
SITA and Indicio have implemented a privacy-preserving decentralised identity technology for Queen Beatrix International Airport passengers.
