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Accessibility Equipment
Accessibility equipment includes specialist solutions that enable passengers with reduced mobility to move through airport terminals and board or leave aircraft. This covers ambulifts, PRM boarding ramps, wheelchair lifts, aisle chairs, mobility aids, tactile wayfinding systems, induction loop systems, accessible lifts and escalators, and adapted seating or toilet facilities. The category also includes PRM transport vehicles and equipment used at check-in, security and gate areas to assist with passenger movement within the terminal.
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Biometrics & Identity Management
This category contains suppliers and news focused on identity verification technologies, particularly those that use biometric data or digital ID platforms.
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Check-In & Security
The check-in and security category features suppliers who provide products and services relating to this aspect of passenger handling, such as those providing check-in kiosks or scanners. The products & services in this section relate to the physical and procedural systems that move passengers through the airport.
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Passenger Counting
Passenger counting and monitoring passenger flow at airports are related processes used to manage and optimise passenger traffic through airport terminals. Passenger counting involves accurately tracking the number of passengers entering or exiting an airport at any given time. This data is typically collected through a combination of manual and automated methods, such as ticket sales, check-ins, boarding passes and sensors. The data is then used to help airport operators allocate resources, identify congestion points and improve passenger flow. Monitoring passenger flow is the process of tracking how passengers move through an airport terminal. This includes tracking how long it takes for passengers to pass through security checkpoints, how long they wait in line at ticket counters or baggage check-in areas, and how long it takes for passengers to board or disembark from planes. This data is used to identify bottlenecks, optimise passenger flow and improve the overall airport experience for travellers. By combining passenger counting and monitoring passenger flow, airport operators can make informed decisions about staffing levels, security requirements and facility upgrades. This data also helps operators identify areas where congestion is likely to occur and take proactive measures to prevent delays or bottlenecks. In addition, analysing passenger flow data over time provides valuable insights into how passenger traffic is evolving and what changes may be needed to better serve the needs of travellers. The suppliers on this page provide passenger counting and passenger flow monitoring solutions.
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Passenger Information Technology
A directory of airport industry suppliers who provide terminal passenger information technology such as flight information displays and public address systems as well as all the latest news about the area.
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Passenger Services
This section is for suppliers who provide passenger services at airports such as business and conference facilities, currency exchange and banking services, and lounges, hotels and sleeping pods as well as retail facilities and food outlets.
Passenger Handling News
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Ontario International Airport Introduces Simplified Arrival Biometric Technology
California, Ontario International Airport (ONT) has introduced Simplified Arrival biometric technology to help reduce inspection wait times.
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AACO and SITA Digital Identity and Sustainability Management
AACO and SITA have announced the launch of pilot projects tackling airline sustainability management and digital identity.
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Mobile Technologies in Creating a Flawless Airport Experience
The integration of mobile technologies in airports, driven by companies like TAV, is reshaping the way we experience air travel.
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Frankfurt Airport Offers Biometric Passenger Journey
Frankfurt Airport (FRA) has become the first airport in Europe to offer a comprehensive biometric passenger journey for all passengers.
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Liberty Defense to Conduct HEXWAVE Trial at DEN
Liberty Defense has announced it will conduct a customer trial of its HEXWAVE™ system at Denver International Airport (DEN).
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TSA Opens New Security Checkpoint at CLT
TSA recently previewed a new security checkpoint installed within Charlotte Douglas International Airport (CLT).
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Christchurch Airport Partners with Amadeus to Enhance Passenger Experience
Christchurch International Airport has partnered with Amadeus in a bid to upgrade its passenger service infrastructure.
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UK Government Updates Its Air Passenger Travel Guide
The UK government has updated its 'Air passenger travel guide' to help passengers understand their rights and responsibilities.
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Lagardère's Concession Agreement at Cotonou International Airport
Lagardère Travel Retail expands its West African footprint with a new master concession agreement at Cotonou International Airport.
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NTL Leads the Digitalization Journey of Australian Regional Airports
Newcastle Airport (NTL) deploys SITA’s cloud-based Flex solution to reduce IT costs, boost efficiency, and improve the passenger experience.
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VINCI Airports Invests £100 Million in Belfast International Airport
VINCI Airports is investing 100 million GBP in Belfast International Airport to improve operational efficiency and passenger experience.
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KL Sentral Station To Benefit From Bag Drop Services From SITA
ERL partners with SITA for efficient passenger check-in and bag drop services, improving travel experience.
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Munich Airport Introduces 'Smart' Baggage Trolleys
Munich Airport introduces 'smart' baggage trolleys at Terminal 2 as part of a six-month pilot project conducted by Danish company ITS.
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What Makes an Airport Provide the Best Passenger Experience?
TAV Technologies explores the products and services that nurture the best passenger experience in the world's top airports.
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Heathrow Timeslot Trial Looks to Reduce Security Wait Times
London Heathrow Airport (LHR) has launched a 6-month trial allowing passengers to pre-book a slot to pass through security.
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The Impact of Virtual Assistants
TAV Technologies believes that one of the biggest innovations that has created a difference in the aviation industry is Virtual Assistants.
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Better Parking Management - The Secret to a Happy Employee
KINTO Join explores the symptoms of parking anxiety and the best way to tackle this issue with more efficient mobility solutions.
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Walk-Through Security Scanner Trialled at Frankfurt Airport
Fraport has begun testing Rohde & Schwarz's first walk-through security scanner in Terminal 1 at Frankfurt Airport (FRA).
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Acquisition of Tastes on the Fly, Award-Winning Airport Dining
Lagardère Travel Retail has signed an agreement to acquire award-winning airport restaurateur Tastes on the Fly.
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Passports Can Be Held as a Digital Identity on Your Mobile
SITA and the Government of Aruba have showcased the successful implementation of verifiable digital travel credential technology.
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RESERVE Powered by CLEAR Hits Major Milestone
CLEAR has announced today that its free virtual queuing service, RESERVE powered by CLEAR, has surpassed 5 million reservations.
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Finnish Border Guard Trials Digital Travel Credentials at Helsinki Airport
The Finnish Border Guard has partnered with Finnair, the police and Finavia to trial Digital Travel Credentials at Helsinki Airport.
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Navigating the Skies of Safety
TAV believes that in the digital age, airports have become living hubs of technological innovation and connectivity.
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Airport Security: The Power of Technology Explained
TAV Technologies explores the technological advancements that have transformed airports into secure and efficient travel hubs.
