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Accessibility Equipment
Accessibility equipment includes specialist solutions that enable passengers with reduced mobility to move through airport terminals and board or leave aircraft. This covers ambulifts, PRM boarding ramps, wheelchair lifts, aisle chairs, mobility aids, tactile wayfinding systems, induction loop systems, accessible lifts and escalators, and adapted seating or toilet facilities. The category also includes PRM transport vehicles and equipment used at check-in, security and gate areas to assist with passenger movement within the terminal.
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Biometrics & Identity Management
This category contains suppliers and news focused on identity verification technologies, particularly those that use biometric data or digital ID platforms.
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Check-In & Security
The check-in and security category features suppliers who provide products and services relating to this aspect of passenger handling, such as those providing check-in kiosks or scanners. The products & services in this section relate to the physical and procedural systems that move passengers through the airport.
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Passenger Counting
Passenger counting and monitoring passenger flow at airports are related processes used to manage and optimise passenger traffic through airport terminals. Passenger counting involves accurately tracking the number of passengers entering or exiting an airport at any given time. This data is typically collected through a combination of manual and automated methods, such as ticket sales, check-ins, boarding passes and sensors. The data is then used to help airport operators allocate resources, identify congestion points and improve passenger flow. Monitoring passenger flow is the process of tracking how passengers move through an airport terminal. This includes tracking how long it takes for passengers to pass through security checkpoints, how long they wait in line at ticket counters or baggage check-in areas, and how long it takes for passengers to board or disembark from planes. This data is used to identify bottlenecks, optimise passenger flow and improve the overall airport experience for travellers. By combining passenger counting and monitoring passenger flow, airport operators can make informed decisions about staffing levels, security requirements and facility upgrades. This data also helps operators identify areas where congestion is likely to occur and take proactive measures to prevent delays or bottlenecks. In addition, analysing passenger flow data over time provides valuable insights into how passenger traffic is evolving and what changes may be needed to better serve the needs of travellers. The suppliers on this page provide passenger counting and passenger flow monitoring solutions.
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Passenger Information Technology
A directory of airport industry suppliers who provide terminal passenger information technology such as flight information displays and public address systems as well as all the latest news about the area.
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Passenger Services
This section is for suppliers who provide passenger services at airports such as business and conference facilities, currency exchange and banking services, and lounges, hotels and sleeping pods as well as retail facilities and food outlets.
Passenger Handling News
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Passenger Processing: Mobile CUPPS is on the Rise
TAV Technologies explores the key trends in passenger processing, including Mobile Common Use Passenger Processing Systems.
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BER Biometrics Launched at Berlin Airport
Flughafengesellschaft Berlin Brandenburg has launched biometric passnenger processing services at Berlin Airport (BER).
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TPA Advances Construction on Security Checkpoint Expansion Projects
Tampa International Airport (TPA) is progressing its security checkpoint expansion projects at Airsides A and E.
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Orlando International Airport Prepares for Projected Rise in Traveller Numbers
The Greater Orlando Aviation Authority (GOAA) has several projects in the works to accommodate an expected increase in passenger traffic.
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TSA Begins Accepting New York Mobile Driver Licenses Nationwide
TSA has announced it will now begin accepting New York-issued mobile driver licenses at its checkpoints nationwide.
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SITA to Transform ITA Airways’ Digital Network Infrastructure
SITA has announced a new partnership with ITA Airways to transform the company’s global network infrastructure.
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Charting the Course of CT Scanners in UK Airport Security
We take a look at how UK airports have responded to the June 2024 mandate to implement CT scanners and how this will impact passengers.
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CLEAR Expands by Opening New Location
CLEAR continues to expand locations to enroll and renew consumers in the Trusted Traveler program by opening a new location at SLC.
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SITA Announces Acquisition of Materna IP
SITA has announced its acquisition of Materna IPS, leader in passenger handling for airports and airlines.
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TAV Technologies Expands Operations in Chile
TAV Technologies will implement new system installations at Santiago International Airport Arturo Merino Benítez.
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UK: Teesside International Airport Launches Lounge to Aircraft Boarding
Teesside International Airport in Country Durham has become the first airport in the UK to offer direct lounge to aircraft boarding.
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Singapore's First "Zero-Energy" Hotel to Be Built at Changi Airport
Changi Airport Group has awarded a tender to OUE Limited for the lease and development of a "zero-energy hotel" at Changi Airport Terminal 2…
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Aeroporti di Roma Offers Too Good To Go at FCO and CIA Airports
Aeroporti di Roma has partnered with Too Good To Go to reduce food waste at Fiumicino (FCO) and Ciampino (CIA) airports in Rome.
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SITA Leads the Way in Transforming Air Travel Experience
Success stories at Aruba and AAI airports showcase how SITA has redefined the journey through an airport and beyond.
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Autonomous Shuttle Service Launches at Honolulu International Airport
The Hawaiʻi Department of Transportation has launched an autonomous shuttle service at Daniel K. Inouye International Airport in Honolulu.
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SITA Grows Canadian Footprint with Check-in and Boarding Solutions
SITA, in partnership with Hamilton International Airport, will be supporting future digitalisation efforts and passenger experience.
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BEUMER and HÖRMANN Introduce SECTRO Security Concept
BEUMER Group and HÖRMANN Klatt Conveyors have partnered to redesign security checkpoints at airports with their SECTRO screening concept.
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Biometrics Holds the Key to Smarter Digital Travel
SITA’s Biometrics White Paper, ‘Face the Future’ presents how biometrics can create a smoother and safer air transport experience.
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UK Airports Granted Extensions to Install New Security Technology
The UK government has extended the deadline for airports to install CT security scanners to enhance the passenger screening process.
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Houston to Procure New TSA Equipment for Upcoming Terminal at IAH
More efficient TSA equipment will be procured for the new Mickey Leland International Terminal at George Bush Intercontinental Airport (IAH)…
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How Virtual Assistants Revolutionise Passenger Experience
TAV Technologies discusses the use of AI-driven Virtual Assistants, which integrate seamlessly into travellers' mobile apps.
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Autonomous Service Robot Introduced at Munich Airport
Munich Airport (MUC) has introduced the JEEVES service robot in Terminal 2 to provide snacks and beverages for passengers.
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KLM Conducts DTC Pilot at Amsterdam Schiphol Airport
KLM Royal Dutch Airlines has launched a Digital Travel Credential (DTC) pilot project at Amsterdam Schiphol Airport (AMS).
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From Polaroid to Selfies: How We Fly Now
TAV Technologies offers airport technologies tailored to the changing needs of different generations of passengers.
