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Accessibility Equipment
Accessibility equipment includes specialist solutions that enable passengers with reduced mobility to move through airport terminals and board or leave aircraft. This covers ambulifts, PRM boarding ramps, wheelchair lifts, aisle chairs, mobility aids, tactile wayfinding systems, induction loop systems, accessible lifts and escalators, and adapted seating or toilet facilities. The category also includes PRM transport vehicles and equipment used at check-in, security and gate areas to assist with passenger movement within the terminal.
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Biometrics & Identity Management
This category contains suppliers and news focused on identity verification technologies, particularly those that use biometric data or digital ID platforms.
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Check-In & Security
The check-in and security category features suppliers who provide products and services relating to this aspect of passenger handling, such as those providing check-in kiosks or scanners. The products & services in this section relate to the physical and procedural systems that move passengers through the airport.
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Passenger Counting
Passenger counting and monitoring passenger flow at airports are related processes used to manage and optimise passenger traffic through airport terminals. Passenger counting involves accurately tracking the number of passengers entering or exiting an airport at any given time. This data is typically collected through a combination of manual and automated methods, such as ticket sales, check-ins, boarding passes and sensors. The data is then used to help airport operators allocate resources, identify congestion points and improve passenger flow. Monitoring passenger flow is the process of tracking how passengers move through an airport terminal. This includes tracking how long it takes for passengers to pass through security checkpoints, how long they wait in line at ticket counters or baggage check-in areas, and how long it takes for passengers to board or disembark from planes. This data is used to identify bottlenecks, optimise passenger flow and improve the overall airport experience for travellers. By combining passenger counting and monitoring passenger flow, airport operators can make informed decisions about staffing levels, security requirements and facility upgrades. This data also helps operators identify areas where congestion is likely to occur and take proactive measures to prevent delays or bottlenecks. In addition, analysing passenger flow data over time provides valuable insights into how passenger traffic is evolving and what changes may be needed to better serve the needs of travellers. The suppliers on this page provide passenger counting and passenger flow monitoring solutions.
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Passenger Information Technology
A directory of airport industry suppliers who provide terminal passenger information technology such as flight information displays and public address systems as well as all the latest news about the area.
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Passenger Services
This section is for suppliers who provide passenger services at airports such as business and conference facilities, currency exchange and banking services, and lounges, hotels and sleeping pods as well as retail facilities and food outlets.
Passenger Handling News
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How the Aircraft Ramp Was Born
The Portaramp Aircraft Ramp started in early 2024 when one of their team noticed a gap between the aircraft and the airbridge.
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TSA to Introduce $45 Fee for Travellers Without REAL ID
From 1 February 2026, passengers without a REAL ID can pay 45 USD to use TSA Confirm.ID at airport security checkpoints.
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Portaramp Aircraft Ramp Makes Boarding Easier for Passengers Across UK Airports
Portaramp Aircraft Ramps improve PRM boarding across UK airports, offering safer, faster, more accessible aircraft access for passengers.
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Plaza Premium Group Celebrates the Grand Opening of Australia’s Only Independent Domestic Airport Lounge in Adelaide
Plaza Premium Group opens a new domestic lounge at Adelaide Airport, offering comfort, dining, Wi-Fi and a premium airport experience
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Portaramp Announces Deployment of Aircraft Ramp at Edinburgh Airport
Portaramp’s Aircraft Ramp is set for rollout at Edinburgh Airport next year, showcasing rising industry commitment to inclusive aviation sol…
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MIA Launches Largest Deployment of Automated Passport Screening in the US
Miami International Airport has introduced the U.S. Customs and Border Protection's Enhanced Passenger Processing (EPP) system.
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Qatar Airways Supercharges Global Operations with Next-Generation Network
Qatar Airways partners with SITA to deploy a next-generation SD-WAN across 350+ global outstations, improving security and the passenger exp…
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Boosting Biometric Trust in a Spoofing World: What You Need to Know About Presentation Attacks
HID Global delivers advanced air-travel passenger-processing solutions combining biometrics, and seamless integration for airports
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The Countdown to EES: What Airports Need to Know About Europe’s Biometric Border Control Shift
HID Global guides airports through Europe’s EES biometric border-control shift with scalable, privacy-first passenger-processing solutions.
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Portaramp Partners with ABM to Deliver Industry-First Aviation Access Ramp
Portaramp UK partners with ABM to deliver an industry-first aviation access ramp, applying 25 years of rail expertise to aviation.
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Emirates Expands Facial Recognition Technology at Dubai International Airport
Emirates has announced an 85 million AED investment in new facial recognition systems across Terminal 3 at Dubai International Airport (DXB)…
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Lagardère Travel Retail Marks Major Milestone in Asia with the Official Opening of its Commercial Operations in Cambodia
Lagardère Travel Retail opens full-service retail at Cambodia’s Techo International Airport, marking a major milestone in Asia.
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AV Hardware & Network Solutions Transforming Transportation Systems
AtlasIED explores how AV hardware and networked solutions are transforming transportation systems for safety and passenger experience
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SITA Pioneers Mobile Ground Crew App With easyJet, Speeding Journeys for Millions
SITA launches its mobile ground‑crew app with easyJet, speeding airport journeys for millions of travellers
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Facial Recognition Takes Flight: A Strategic Shift in Air Travel
HID offers insights into how biometrics and facial recognition can help airports meet passenger expectations for speed and safety.
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CLEAR+ Enrollment Now Available to More International Travelers for Seamless Airport Journeys
CLEAR has announced the expansion of CLEAR+ enrollment to provide passengers a more seamless airport experience.
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US: BigBear.ai Deploys VeriScan Biometric Platform at ORD
AI-based security systems provider BigBear.ai has announced the successful deployment of its veriScan biometric identity platform at ORD.
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Reimagining the Airport Experience: The Rise of Quiet Airports
AtlasIED explains the Quiet Airport concept, which includes advanced audio technologies and thoughtful infrastructure design.
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Transforming the Airport Experience: How Next-Generation Kiosks Are Leading the Way
imageHOLDERS' self-services kiosks combine intuitive user interfaces and ergonomic design to create a seamless passenger experience.
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Smiths Detection Upgrades Checkpoint at Malta International Airport
Smiths Detection has announced the completion of a significant checkpoint upgrade at Malta International Airport (MLA).
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Why Accessible Kiosks Are the Future of Travel
imageHOLDERS explores how accessible, multimodal kiosks can future-proof travel and create inclusive passenger experiences.
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US: iProov Launches New Biometrics Solution
iProov has launched its new on-the-move biometrics solution for Enhanced Passenger Processing (EPP) in the United States.
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Your Face Is Your Boarding Pass: How Facial Recognition Is Reshaping Air Travel
Watch HID's online webinar and explore how facial recognition is transforming air travel for a more seamless passenger experience.
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Perth Airport to Install Amadeus Biometric Passenger System
Perth Airport has announced the installation of a brand-new biometric passenger system to accelerate the check-in process.
