Latest Passenger Services News
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New Digital Maps at Phoenix Sky Harbor International Airport
PHX guests can now benefit from upgraded website maps featuring user-friendly, mobile navigational support powered by LocusLabs.
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New Passenger Travel Portal Launched by London City Airport
London City Airport has announced the launch of a new travel portal to help passengers make more informed travel plans.
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SITA Slashes Passenger Processing Time at Istanbul Airport
SITA Smart Path PoC at Istanbul Airport (iGA) shortens lines, enables a low touch passenger experience, and boosts operational efficiency.
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Vision-Box and Princess Juliana International Airport Extend Contract
The extension will see Vision-Box implement the latest and most effective biometric technology across Princess Juliana International Airport…
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Austin-Bergstrom International Launches New Wayfinding Tool
Austin-Bergstrom International Airport (AUS) has launched LocusMaps on Web, a new online wayfinding platform in partnership with LocusLabs.
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KLIA Launches Facilities For Passengers With Hidden Disabilities
KLIA now enables a safer and friendlier journey for passengers with hidden disabilities through its latest inclusivity initiative.
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Inside of Bandaranaike Airport goes live on Google Indoor Maps
Google Indoor Maps was launched at Bandaranaike Airport (BIA) today, becoming the first indoor facility to enable this feature in Sri Lanka.
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Rolling Droid Delivers Food and Smiles at MSP
In partnership with AtYourGate, MSP ASAP has unleashed a rolling droid, to enhance contactless food ordering capabilities.
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SITA: Biometric Solution For United Airlines' Domestic Travelers At SFO
SFO and United Airlines have become the first in the US to trial a biometric-enabled airport experience from check-in to boarding from SITA.
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Seattle-Tacoma Opens Sensory Room for Passengers
On World Autism Awareness Day, Seattle-Tacoma International Airport launched a new Sensory Room for travelers who need a quiet space.
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Changi Airport Launches a New Travel Companion for Passengers
Planning air travel into Singapore during Covid-19 is now easier with the launch of the new Safe Travel Concierge by Changi Airport Group.
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Tampa International Airport Launches Airside Food Delivery Service
Tampa International is now offering a touchless delivery service to any terminal from more than 20 restaurant locations around the airport.
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Prague Airport Launches 'Fly via Prague' for Transfer Passengers
Prague Airport will launch a service for a new segment of passengers transferring in Prague between flights operated by different carriers.
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DXB to Become World’s First ‘Smart Reading Airport’ with Magzter
DXB customers now have free access to Magzter’s collection of more than 7,000 leading magazines, newspapers, journals and comics.
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Paradies Lagardère Launches MishiPay’s Scan, Pay & Go in U.S. Airports
Paradies Lagardère has become the first concessionaire to introduce MishiPay’s innovative technology in the U.S. airport market.
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Digital Health Pass Trial Successfully Completed at HKIA
Airport Authority Hong Kong (AA) together with its business partners and LAX successfully conducted a trial of digital health pass at HKIA.
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Inflyter Improves Lagardère Travel Retail’s Shopping Experience
Lagardère Travel Retail Switzerland has partnered with Inflyter to improve travelers’ Duty Free shopping experience.
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Tulsa International Set to Be First U.S. Dementia-Friendly Airport
Tulsa International Airport (TUL) is working with Dementia Friendly Tulsa to become the first dementia-friendly airport in the United States…
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Amadeus Adds New Capabilities to Traveler ID
Traveler ID contributes to the Safe Travel Ecosystem, Amadeus’ global program which is working to help restart travel.
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Prague Airport Assumes Management of Several Services
Václav Havel Airport Prague will manage assistance services for passengers with reduced mobility and oversize baggage check-in counters.
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SCL Makes Passenger Route Easier for People with Autism
In order to combat discrimination against people with disabilities, SCL is continuing its "Invisible Disabilities" programme.
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Robot Delivers Food to Airport Guests at PHL
The robot is part of a food delivery pilot program being launched through OrderAtPHL.com that will run from Feburary 22 until April at PHL.
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Social Robots Introduced at Istanbul's ISG Airport
Passengers travelling through ISG can enjoy a safe passenger engagement experience with the airport's first social robot, the “Aerobot”.
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SkySquad, AtYourGate Partner for Increased Airport Assistance
SkySquad has partnered with app-powered airport food delivery service AtYourGate with a view to expanding its Airport Assistant service.