Accommodations Plus International, a leader in global travel solutions, has teamed up with Uber for Business to integrate its innovative DPAX (Disrupted Passenger Assistance) application with Uber’s Guest Rides API.
This integration, which is now live, allows airlines to request Uber rides on behalf of distressed passengers in the event of a flight cancellation or delay.
Accommodations Plus International’s DPAX platform automates travel disruption management, enhancing passenger satisfaction by providing real-time accommodation and communication solutions. Key features include automated disruption processing, real-time SMS and email notifications, virtual credit cards for seamless hotel check-in, and 24/7/365 global support.
The new feature enables users to request Uber rides for passengers through the DPAX application—taking the stress off finding a ride between the airport and home base while passengers wait for their flight. Airlines will have access to their ride history so they can easily keep track of spend and data for all rides they’ve arranged. The integration streamlines the entire ground transportation booking process for greater efficiency.
Jason Leone, SVP of Product at Accommodations Plus International, said:Collaborating with Uber for Business to integrate our DPAX application with Uber’s Guest Rides API is a significant milestone for us. This new feature will enhance our airline customers’ experience by allowing them to request Uber rides for their passengers via our DPAX platform, view the airline’s ride history seamlessly, and access detailed reports without switching between apps. Our goal is to simplify travel management and provide a smooth experience for our clients.
Josh Butler, Global GM, Uber for Business, said:We know flight disruptions are stressful for everyone involved. Through this integration with Accommodations Plus International, we’re making it easier for passengers to get from point A to point B in the event of a cancellation or delay—alleviating the burden for the passengers scrambling to figure out their next move and the gate agents trying to bring calm to the chaos.
The integration of Accommodations Plus International’s DPAX with Uber’s Guest Rides API is poised to transform how travelers and operations teams manage transportation needs, offering unprecedented convenience and efficiency.
This article was originally published by Accommodations Plus International.
