by Airport Industry-News
21 Nov 2022
Passenger Processing Technology
Terminal Passenger Handling
An effective visitor management system is essential for businesses across a multitude of industries.
Self-check-in kiosks are efficient, cost-effective and provide high security. This means they are the ideal visitor management solution.
Hotels, events and exhibitions, restaurants, coffee shops, bars and fast food facilities can all benefit from visitor management kiosks.
Self-check-in kiosks at hotels reduce queues at the main desk. This allows staff to concentrate on customer service and to assist in other areas of the hotel. Plus, digital kiosks can be fitted with a secure key drop compartment, allowing guests a fuss-free check-out option, 24/7.
Visitor management kiosks can integrate with QR code scanners for ticket scanning. This allows for efficient and secure entry into events.
Additionally, interactive kiosks can have table booking and/or menu ordering software. Walk-in customers at restaurants or bars can view availability, book a table, or order a takeaway.
Airports, docks and train and bus stations all benefit from visitor management kiosks. They can scan tickets, allowing access to only those with valid travel passes. The screen can also display timetables and give the option to buy tickets.
At airports, self-check-in kiosks reduce queues at the check-in desk, passport scanning and bag drop. All this can be successfully managed by kiosks fitted with scanners, printers and cameras.
Self-service kiosks are ideal for visitors at schools and universities, as they can check-in and have a guest pass printed on the spot. They can also register their car number plate so that their parking on-site is authorised.
Digital kiosks can also be used for booking facilities such as study rooms and sports equipment.
Additionally, guest lectures and seminars are often ticketed. Thus a digital kiosk with a QR scanner can allow entry for students with a ticket to the auditorium.
The retail industry is changing. A visitor management system can track footfall, and therefore manage how many shoppers are entering the store.
Interactive kiosks can also be used to book personal shopping slots in store.
These interactive kiosk solutions are especially popular with automotive companies. Booking slots with a representative is easy and effortless with a digital kiosk. This boosts customer satisfaction as making a large purchase, such as a car, requires extra care and assistance.
In the automotive retail environment, self-service kiosk solutions can be used for key drop services. This makes car drop off’s quick and easy for customers.
Patient self-check-in kiosks can reduce staff costs. They are also ideal for wayfinding and delivering information. When patients arrive at your facility, they can use self-service kiosks to sign in for an appointment. They can also register their name if it’s their first visit, submit and print prescriptions, make follow-up appointments or view information and announcements.
Healthcare kiosks can also enable you to gather crucial patient feedback. This data can then be used to improve service and treatment. With quantifiable data, operational processes can be reviewed and optimised accordingly.
Significantly reduce queues and enable visitors to check-in quickly with an easy-to-use visitor management system. Self-check-in kiosks can include printer device integration, allowing for the printing of visitor badges for access.
Access control kiosks can restrict access to resources or rooms during certain times for a seamless access control system. A fingerprint attendance system is typically a cost-effective alternative to keys, fobs or keypad locks.
Digital kiosk solutions are beneficial for managing both building and room access to contractors. They can be used to track and log arrival, and to track the time spent on the premises. This is beneficial if they are charging by the hour as a record will be stored. Access cards can be created and printed, with a set usage time-frame, and restrictions added to any areas that they aren’t permitted to enter.
Interactive kiosks can be a one stop solution across multiple sectors in the leisure and entertainment industry. They are a great solution for museums and galleries, gyms, cinemas, casinos and betting shops.
Visitor management kiosks can be integrated with QR and/or barcode scanners, biometric readers, cameras and printers. Each allows access to visitors via a membership card, digital ticket or members with either identity detection via a camera or fingerprint reader.
This way, staff don’t need to sign in every visitor , saving the business money and improving productivity.
This article was originally published by imageHOLDERS.
ANA Aeroportos de Portugal has awarded OSI Systems a contract to provide multiple units of its RTT 110 explosive detection units.
AECOM has been contracted to provide project management consultancy services for Saudi Arabia’s NEOM International Airport (NIA).
The Greater Toronto Airports Authority is integrating Assaia's ApronAI technology at Toronto Pearson International Airport’s (YYZ) gates.
Hong Kong International Airport (HKIA) has selected SITA to provide a carbon management platform to monitor data on carbon emissions.
Auckland Airport (AKL) has confirmed its plans to carry out a 3.9 billion NZD terminal integration programme.
Vancouver International Airport (YVR) and Unity have signed a MoU to commercialise YVR’s Digital Twin model for the global aviation industry.
SITA and Indicio have implemented a privacy-preserving decentralised identity technology for Queen Beatrix International Airport passengers.
The PANYNJ has authorised 12m USD for planning work to improve access to Newark Liberty International Airport (EWR) and its transit network.
In partnership with SITA, Lufthansa aims to digitally automate baggage reflight to reduce the costs and inconveniences of mishandled baggage.
ATG Airports is proud to have supplied and installed new runway and taxiway lighting, cabling infrastructure & more at Farnborough Airport.
The Oshkosh ECO EFP™ testing system tests the foam proportioning system on ARFF vehicles to determine if it is operating properly.
Royal Schiphol Group has partnered with Pangiam to develop new security technology that could help screen hand baggage quickly and safely.
The Port Authority of New York and New Jersey has released a report assessing the options for mass transit to and from LaGuardia Airport.
Los Angeles International Airport (LAX) has celebrated the topping out of the Tom Bradley International Terminal Core.
FREQUENTIS is leading an artificial intelligence research project to enhance remote digital tower safety and efficiency.
Pittsburgh International Airport (PIT) has unveiled designs for a new connector bridge and tunnel to connect its future landside terminal.
United Airlines is set to modernise its US deicing operations with a system-wide deployment of JCAII's Icelink solution.
Siemens Logistics has won a contract in eastern China to supply a new baggage handling system at Hefei Xinqiao Airport's (HFE) Terminal 2.
Budapest International Airport (BUD) is implementing Veovo’s Passenger Predictability solution to optimise passenger flows in the terminal.
Avinor, Frequentis, and Norwegian Air Ambulance have been awarded for the safe and effective integration of drones into traditional airspace.
SMATSA has selected SITA as its primary datalink service provider to comply with a mandate to modernise air traffic control communications.
FREQUENTIS AG and LVNL have extended their Integrated Tower solution at Schiphol Airport in Amsterdam to increase efficiency.
Rushlift GSE has won an extension on its five-year agreement to manage easyJet’s ground-handling fleet at London Gatwick Airport (LGW).
Finavia has announced that it will upgrade all hand baggage security control equipment at Helsinki Airport in Finland (HEL) by summer 2023.
Düsseldorf Airport (DUS) has contracted Materna IPS to implement several self-service check-in and bag drop systems across the airport.
Sacramento International Airport (SMF) has partnered with Amadeus to deploy facial biometric technology at its boarding gates.
Sarajevo Airport’s long-awaited new terminal building will be equipped with 12 raised-floor check-in desks, provided by Gate Technologies.
Royal Schiphol Group has submitted an action plan on reducing the use of auxiliary power units (APU) at Amsterdam Airport (AMS).
London Luton Airport (LTN) has submitted an application to expand its current cap of 18 million annual passengers up to 32 million passengers.
Western Sydney International Airport has provisionally secured the three-letter code, WSI more than three years ahead of its opening.
Fraport is trialling an autonomous baggage and freight tractor on an eight-kilometre test track at Frankfurt Airport (FRA).
Porter Aviation is developing a new terminal at Montréal Saint-Hubert Airport (YHU) to serve over 4 million passengers each year.
The PANYNJ will a host three-vehicle autonomous platooning demonstration at JFK Airport in partnership with Ohmio.
The FAA has awarded almost 1 billion USD in funding to 99 airports in the United States to meet increased air travel demands.
Rome–Fiumicino International Airport (FCO) has completed the installation of CT scanners at all security lanes in Terminal 1.
Ferrovial Construction has trialled Reactec’s R-Link smart watch to improve worker safety at London Heathrow Airport (LHR).
Airservices Australia has selected Frequentis for a continent-wide solution for its Aviation Rescue Fire Fighting Service.
Jewers Doors will be exhibiting at MRO Middle East on 1 and 2 March 2023 at Dubai World Trade Centre, booth #301.
Vueling has partnered with WheelTug to deploy its electric taxi solution that enables aircraft engines to remain switched off on the ground.
Luton Rising and Luton Council have confirmed that the Luton DART will start carrying its first passengers on Friday 10 March.
PANYNJ and JFK Millennium Partners have broken ground on a 4.2 billion USD project to develop a new Jet Blue Terminal 6 at JFK Airport.
London Luton Airport (LTN) has selected Leidos as the principal contractor to upgrade technology across multiple security checkpoints.
CWC has completed work on Kansas City International Airport's new single terminal, which will open to passengers on 28 February.
Air Canada has become the first airline in Canada to use digital identification facial recognition technology.
imageHOLDERS' new range of airport kiosks is futureproof, easy to maintain, and robust for withstanding high-traffic environments.
Amsterdam Airport Schiphol and Axxicom Airport Caddy are testing WHILL's autonomous mobility vehicles to transport passengers.
London Heathrow Airport (LHR) has embarked on the second year of its Sustainable Aviation Fuel (SAF) incentive scheme.
Smiths Detection has announced iCMORE Prohibited Items, its latest automated detection algorithm for baggage and cargo screening.
Grand Canyon West Airport in Arizona has taken delivery of an Oshkosh® Airport Products Striker® 4x4 ARFF vehicle.
In the approach to the World Cup 2022, and throughout, SITA worked with the Government of the State of Qatar, DOH and Qatar Airways.
Changi Airport Group (CAG) is partnering with Aurrigo to trial self-driving baggage tractors on the airfield.
The TSA has contracted Leidos to upgrade its Pro:Vision Advanced Imaging Technology (AIT) at airport security checkpoints.
ZeroAvia and Birmingham Airport (BHX) have announced a partnership to support zero-emission, hydrogen-powered air travel.
Alstef Group has been chosen as the preferred partner for Edmonton International Airport's (YEG) baggage system modernisation programme.
API has been selected by Air Belgium to provide exclusive crew sourcing and contracting, as well as manage DPAX services for the airline.
Orlando International Airport (MCO) has purchased two new Rosenbauer Panther Aircraft Rescue and Fire Fighting (ARFF) vehicles.
London Heathrow, Gatwick and Stansted airports are trialling the use of eGates for children aged 10 and 11 during half term travel.
Robson Handling Technology are pleased to be an active member of the Future Travel Experience (FTE) Baggage Innovation Working Group (BIWG).
San Antonio International Airport (SAT) has revealed the design renderings and a 3D model of its new terminal.
Aena has selected Siemens Logistics to operate and maintain the baggage handling systems at Madrid-Barajas Airport in Spain (MAD).
Brussels Airport has begun replacing its Pier B boarding bridges, inaugurating the first two modernised bridges on 13 February 2023.
Oshkosh gives a brief breakdown of different kinds of electric-based vehicle systems, stressing the importance of the move to electric power.
SITA's new 2022 Air Transport IT Insights report indicates Chinese airports will be investing heavily in IT from 2022 to 2023.
Lithuanian Airports has announced that preparations for a modern border screening system are complete at Vilnius, Kaunas and Palanga.
The National Aerospace Research & Technology Park (NARTP) has been awarded 2.249 million USD to advance airfield automation technologies.
Menzies is piloting Mullen electric vans and Loop charging infrastructure across its operations at Los Angeles International Airport (LAX).
ZeroAvia is collaborating with Shell and Rotterdam The Hague Airport to enable commercial hydrogen-powered passenger flights by 2025.
Smiths Detection has been awarded a contract to equip five international airports with digitally advanced security screening technology.
Qatar Airways has become the first airline in the Middle East to offer electronic BAGTAG services to its passengers.
Glasgow Airport has announced a five-year partnership with Connected Places Catapult to establish the UK’s first Connected Airport Living Lab.
Frankfurt Airport has teamed up with SITA and NEC to introduce a biometric passenger journey across all terminals and airlines.
The Government of Honduras presents the Automatic Dependent Surveillance Broadcast (ADS-B) solution, Quadrant, by Frequentis AG.
Hartsfield-Jackson is continuing its Parking Deck Renewal and Replacement Project by commencing the overhaul of its North parking deck.
The new Terminal 2 at Santiago International Airport has become fully operational in time for the expected increase of holiday travellers.
Sacramento International Airport in Northern California has announced five major expansion plans to help meet future passenger demands.
H2FLY and Stuttgart Airport have announced a project to construct a Hydrogen Aviation Centre at Stuttgart Airport in Baden-Württemberg.
BEUMER Group will be attending Passenger Terminal Expo in Amsterdam 14-16 March 2023 to discuss its latest developments and installations.
On 31 January, Vilnius Airport (VNO) held an official ceremony to mark the start of construction for its new departure terminal.
San Francisco International Airport (SFO) has announced plans to repave and renovate its 1L runway this spring.
The Chicago Department of Aviation (CDA) has opened the eastern extension of O'Hare International Airport's (ORD) Terminal 5.
Airports and airlines are ramping up their investment in technology to digitalise their operations and speed up the passenger journey.
The High Court has dismissed a legal challenge against the Planning Inspectorate’s permission for Bristol Airport to expand its capacity.
The UK government has announced that airport slot rules will be restored to pre-pandemic levels for the upcoming travel periods.
Ford International Airport has announced the third round of Ford Launchpad for Innovative Technologies and Entrepreneurship (FLITE).
AlphaStruxure has been selected to design, construct and operate an integrated microgrid at JFK's New Terminal One.
The FAA has announced that construction is underway on a new air traffic control tower at Asheville Regional Airport (AVL) in North Carolina.
SITA & Zamna Technologies are innovating travel processes with cutting-edge technology to strengthen airline, airport, and border solutions.
Magnetic MRO is deploying Auve Tech autonomous vehicles to transport employees and small packages at Tallinn Airport (TLL) in Estonia.
Manchester Airports Group has announced a 440 million GBP investment in transforming Manchester Airport (MAN) Terminal 2.
Pollite frangible fencing is a non-conductive light-weight fencing system manufactured from FRP and GRP composites.
Raven SR has signed a MoU with H3 Dynamics to collaborate on waste-to-hydrogen energy systems for airport ground operations.
The first installation of Vanderlande’s PAX MX2 security screening system recently went into operation at Frankfurt Airport.
On 24 January, Nashville International Airport (BNA) welcomed its first passengers through its new Grand Lobby facility.
Los Angeles International Airport (LAX) has electrified the track at the Maintenance & Storage Facility for its APM system.
The Airports Authority of India has announced that check-in for Chennai International Airport will soon be available at metro stations.
The Pollite Internally Lit WDI incorporates the latest in LED technologies and uses a single houses bulb with 2 separate banks of lights.
Ghana Airports has received 2 Oshkosh Striker ARFF vehicles to support operations at Kumasi International and Tamale International Airport.
ESS will provide its Energy Warehouse battery solution at Amsterdam Airport Schiphol (AMS) to recharge Electric Ground Power Units (EPUs).
API has been selected by Virgin Atlantic to manage their network-wide disrupted passengers’ accommodation and transportation needs.
Use the form opposite to get in touch with imageHOLDERS directly to discuss any requirements you might have.