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Accessibility Equipment
Accessibility equipment includes specialist solutions that enable passengers with reduced mobility to move through airport terminals and board or leave aircraft. This covers ambulifts, PRM boarding ramps, wheelchair lifts, aisle chairs, mobility aids, tactile wayfinding systems, induction loop systems, accessible lifts and escalators, and adapted seating or toilet facilities. The category also includes PRM transport vehicles and equipment used at check-in, security and gate areas to assist with passenger movement within the terminal.
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Biometrics & Identity Management
This category contains suppliers and news focused on identity verification technologies, particularly those that use biometric data or digital ID platforms.
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Check-In & Security
The check-in and security category features suppliers who provide products and services relating to this aspect of passenger handling, such as those providing check-in kiosks or scanners. The products & services in this section relate to the physical and procedural systems that move passengers through the airport.
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Passenger Counting
Passenger counting and monitoring passenger flow at airports are related processes used to manage and optimise passenger traffic through airport terminals. Passenger counting involves accurately tracking the number of passengers entering or exiting an airport at any given time. This data is typically collected through a combination of manual and automated methods, such as ticket sales, check-ins, boarding passes and sensors. The data is then used to help airport operators allocate resources, identify congestion points and improve passenger flow. Monitoring passenger flow is the process of tracking how passengers move through an airport terminal. This includes tracking how long it takes for passengers to pass through security checkpoints, how long they wait in line at ticket counters or baggage check-in areas, and how long it takes for passengers to board or disembark from planes. This data is used to identify bottlenecks, optimise passenger flow and improve the overall airport experience for travellers. By combining passenger counting and monitoring passenger flow, airport operators can make informed decisions about staffing levels, security requirements and facility upgrades. This data also helps operators identify areas where congestion is likely to occur and take proactive measures to prevent delays or bottlenecks. In addition, analysing passenger flow data over time provides valuable insights into how passenger traffic is evolving and what changes may be needed to better serve the needs of travellers. The suppliers on this page provide passenger counting and passenger flow monitoring solutions.
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Passenger Information Technology
A directory of airport industry suppliers who provide terminal passenger information technology such as flight information displays and public address systems as well as all the latest news about the area.
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Passenger Services
This section is for suppliers who provide passenger services at airports such as business and conference facilities, currency exchange and banking services, and lounges, hotels and sleeping pods as well as retail facilities and food outlets.
Passenger Handling News
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Istanbul Airport Receives First ‘Airport Health Accreditation’ Certificate
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CLEAR Brings Touchless Screening to Nashville International Airport
CLEAR uses biometrics to confirm it’s really you and replaces the need to use traditional identification documents prior to air travel.
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Melbourne Airport’s Sustainable Solar Approach
A new solar farm at Melbourne Airport will have the capability to produce renewable energy to power all four terminals when turned on in 202…
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New Baggage Sorting Hall under Construction at Budapest Airport
New baggage sorting hall is under construction at Budapest Airport. Work is due to be completed by summer 2020.
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SITA Steps up Development of a Self-Sovereign Identity for Air Travel
SITA has ramped its commitment to developing a permanent digital identity for air travel by becoming a Premium Donor of the Sovrin Foundatio…
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The Helsinki Airport Development Programme Continues
The Helsinki Airport development programme continues as a new terminal 2 Is being built next to the old terminal building.
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Temperature Screening Equipment Now Being Trialled at Heathrow
Thermal screening technology is being trialled at Heathow to detect elevated temperatures of arriving passengers.
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Smiths Detection: Ultraviolet Light Killing 99.9% of Microorganisms on Baggage Trays
Smiths Detection announced the launch of its new ultraviolet light kits capable of destroying up to 99.9% of microorganisms on baggage trays…
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New Stansted Check-in Area with Gate Technologies
Across two phases, Gate Technologies designed and provided 32 new check-in counters and back walls for London Stansted.
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Pittsburgh International Airport to Use Autonomous UV Robotic Cleaners
Pittsburgh International Airport one of the first U.S. Airports to deploy autonomous robotic cleaners that use ultraviolet technology.
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COVID Detection Trials Landing at Heathrow
Heathrow to drive forward development of a Common International Standard by trialling technologies that reduce risk of Covid-19 transmission…
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Government Measures Needed for UK Aviation Industry
Chief Executive of the AOA Karen Dee outlines the steps the UK Government will need for the UK aviation industry to remain strong.
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Vanderlande: Heathrow Airport’s Strategic Baggage Partner
Vanderlande has been formally selected as Heathrow Airport’s strategic baggage partner for the next ten years.
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BEUMER Group Awarded An Upgrade Contract in Singapore
BEUMER Group has been awarded a contract to upgrade the Baggage Handling System (BHS) at Singapore Changi Airport’s Terminal 2.
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SITA Deploys Self-Service Bag Drop for LATAM Airlines
SITA is installing its Scan & Fly self-service bag drop for LATAM Airlines Group at 18 airports in five countries.
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Beumer Helps Kempegowda Airport Meet Future Capacity Challenges
BEUMER Group, a leading global supplier of automated baggage handling systems, has been selected by Bengaluru International Airport in In...
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Swissport Opens Executive Aviation Terminal in Marrakech
Swissport Executive Aviation has opened a VIP terminal at Marrakech Airport. It can accommodate up to 40 passengers.
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APM Project Gets Off the Ground at LAX
The first above-ground construction for the automated people mover system has got under way at Los Angeles Airport.
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Birmingham Airport Begins 30m GBP Departure Lounge Extension
Birmingham Airport begins 30m GBP departure lounge extension as part of its TE18 programme. Mr Maynard attended the ground-breaking ceremony…
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Construction for New Aspire Lounge Begins at Perth Airport
Construction begins on Perth Airport's new international Aspire Lounge (Terminal 1), which will be managed by Swissport.
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Chicago O'Hare Gets New Police Facility
Chicago O'Hare airport has opened a new police facility. Mayor Lori Lightfoot attended the ribbon-cutting ceremony commemorating the opening…
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New Boarding Hall Opens at Budapest Airport
Phase 1 of Budapest Airport's new boarding hall opened to passengers on 15 January with the old basic gates being discontinued on 17 January…
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Vilnius Airport to Install New Baggage Management System
Lithuanian Airports has launched two public procurements, looking for contractors to intall a new baggage management system at Vilnius Airpo…
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Beijing Capital International Airport to Get New APM Cars
Beijing Capital International Airport is upgrading its APM system and has contracted a consortium of Bombardier joint ventures to deliver th…
