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Accessibility Equipment
Accessibility equipment includes specialist solutions that enable passengers with reduced mobility to move through airport terminals and board or leave aircraft. This covers ambulifts, PRM boarding ramps, wheelchair lifts, aisle chairs, mobility aids, tactile wayfinding systems, induction loop systems, accessible lifts and escalators, and adapted seating or toilet facilities. The category also includes PRM transport vehicles and equipment used at check-in, security and gate areas to assist with passenger movement within the terminal.
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Biometrics & Identity Management
This category contains suppliers and news focused on identity verification technologies, particularly those that use biometric data or digital ID platforms.
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Check-In & Security
The check-in and security category features suppliers who provide products and services relating to this aspect of passenger handling, such as those providing check-in kiosks or scanners. The products & services in this section relate to the physical and procedural systems that move passengers through the airport.
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Passenger Counting
Passenger counting and monitoring passenger flow at airports are related processes used to manage and optimise passenger traffic through airport terminals. Passenger counting involves accurately tracking the number of passengers entering or exiting an airport at any given time. This data is typically collected through a combination of manual and automated methods, such as ticket sales, check-ins, boarding passes and sensors. The data is then used to help airport operators allocate resources, identify congestion points and improve passenger flow. Monitoring passenger flow is the process of tracking how passengers move through an airport terminal. This includes tracking how long it takes for passengers to pass through security checkpoints, how long they wait in line at ticket counters or baggage check-in areas, and how long it takes for passengers to board or disembark from planes. This data is used to identify bottlenecks, optimise passenger flow and improve the overall airport experience for travellers. By combining passenger counting and monitoring passenger flow, airport operators can make informed decisions about staffing levels, security requirements and facility upgrades. This data also helps operators identify areas where congestion is likely to occur and take proactive measures to prevent delays or bottlenecks. In addition, analysing passenger flow data over time provides valuable insights into how passenger traffic is evolving and what changes may be needed to better serve the needs of travellers. The suppliers on this page provide passenger counting and passenger flow monitoring solutions.
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Passenger Information Technology
A directory of airport industry suppliers who provide terminal passenger information technology such as flight information displays and public address systems as well as all the latest news about the area.
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Passenger Services
This section is for suppliers who provide passenger services at airports such as business and conference facilities, currency exchange and banking services, and lounges, hotels and sleeping pods as well as retail facilities and food outlets.
Passenger Handling News
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United Airlines Now Using Clorox® to Disinfect Terminals
The electrostatic spraying system's disinfecting solution is EPA-approved to kill SARS-CoV-2, the virus that causes COVID-19.
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SFO Postpones Additional Construction Projects
As a result of reduced passenger activity and revenues caused by the COVID-19 pandemic, SFO has announced plans to postpone constructions.
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ACI World Publishes Airport Security Risk Assessment Handbook
The Airport Security Risk Assessment Handbook assists airports in understanding threats, assessing risks and allocating resources.
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Orlando International to Assist Travelers with Hidden Disabilities
The Sunflower Lanyard program debuted today at MCO, providing an extra layer of assistance for those coping with hidden disabilities.
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Bristol Airport Announces Plans for Substantial Improvement
Bristol Airport has announced plans to bring forward the construction of a multi-million-pound Public Transport Interchange (PTI) facility.
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E-Boarding Live for International Passengers at GMR Hyderabad
GMR led Hyderabad International Airport is now the first and only airport in India to offer truly end-to-end paperless E-boarding.
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Global Recognition For Dublin Airport’s COVID-19 Safety Measures
Dublin Airport is now a member of the Airport Health Accreditation programme with efforts have being formally recognised by ACI World.
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Heathrow T2 and T5 Testing Facility Launches
The UK's first pre-departure testing facility is a critical step towards recovery, restoring traveller confidence and re-opening routes.
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Sharjah Airport Authority Opens the East Expansion Project
The East Expansion project from SAA, which extends over an area of 4000 square meters, cost of 40 million dirhams.
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Airport Authority Hong Kong Extends Relief Package to Year End
The relief package sees the waiver or reduction of various fees for the aviation industry announced in August will continue to December.
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Mobile COVID-19 Laboratory at Brussels Airport Operational
With this laboratory, the samples taken in the Test Centre can be analysed immediately on site, and therefore faster than before.
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COVID-Safe Australian First Means Perth Airport Is “Ready to Go”.
Perth Airport’s efforts to keep WA flying have seen it become the first Australian airport to receive a new global COVID-safe airport rating…
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Lyon Launches MONA - A Facial Recognition Travel Companion
MONA is a mobile assistant, based on facial recognition, which escorts you at each step, from travel preparation at home up to your flight.
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New Mobile Food & Drink Ordering Service at Teesside Airport
The OrderNext ordering platform is now live at the airport and is the latest in a series of improvements for passengers at Teesside.
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Riga Airport's Electronic Passenger Registration System
Riga Airport welcomes the government's decision to set up an electronic registration system and will provide support for its successful use.
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Acrylic Barriers to Help Protect Passengers and Workforce at Philadelphia Airport
TSA is installing acrylic barriers at Philadelphia International Airport to help protect passengers and workforce from coronavirus.
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Flughafen Zürich AG Signs Concession Agreement in India
At the end of November 2019, Flughafen Zürich AG was selected as the preferred bidder for the new Delhi Noida International Airport in India…
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Edinburgh Airport Publishes COVID-19 Data on Website
The Airport has published COVID-19 Dashboards containing WHO data in a bid to allow passengers to make more informed travel decisions.
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First Airport on the U.S. West Coast Receives ACI Recognition
The FlyHealthy program at Seattle-Tacoma International Airport (SEA) has achieved a Global Health Accreditation from ACI.
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Gatwick Airport to Introduce Charges for Vehicles Using Its Forecourts
The revenue raised from the charges will help Gatwick to continue its recovery from the economic impact of the COVID-19 crisis.
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‘LAX Order Now’ Expands Mobile Ordering, Payment and Pick-Up
Guests at LAX can now use their mobile device to order food and beverages from restaurants throughout the airport’s terminals.
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Hamad International Airport Trials Solution for Safe Self Check-in and Baggage Drop
Qatar’s HIA has launched it's testing of happyhover™ and SITA Mobile Solution technology for contactless self-check-in and baggage drop.
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Over €100 Million Spent on Budapest Airport Development
The Budapest Airport developments make travel faster and more convenient, while maintaining a high level of safety and security.
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CVG Airport Introduces Sustainable Water Stations
CVG Airport installed two Drop Water stations for passengers fill their own water bottles or purchase a drink in a 100% compostable containe…
