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Accessibility Equipment
Accessibility equipment includes specialist solutions that enable passengers with reduced mobility to move through airport terminals and board or leave aircraft. This covers ambulifts, PRM boarding ramps, wheelchair lifts, aisle chairs, mobility aids, tactile wayfinding systems, induction loop systems, accessible lifts and escalators, and adapted seating or toilet facilities. The category also includes PRM transport vehicles and equipment used at check-in, security and gate areas to assist with passenger movement within the terminal.
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Biometrics & Identity Management
This category contains suppliers and news focused on identity verification technologies, particularly those that use biometric data or digital ID platforms.
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Check-In & Security
The check-in and security category features suppliers who provide products and services relating to this aspect of passenger handling, such as those providing check-in kiosks or scanners. The products & services in this section relate to the physical and procedural systems that move passengers through the airport.
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Passenger Counting
Passenger counting and monitoring passenger flow at airports are related processes used to manage and optimise passenger traffic through airport terminals. Passenger counting involves accurately tracking the number of passengers entering or exiting an airport at any given time. This data is typically collected through a combination of manual and automated methods, such as ticket sales, check-ins, boarding passes and sensors. The data is then used to help airport operators allocate resources, identify congestion points and improve passenger flow. Monitoring passenger flow is the process of tracking how passengers move through an airport terminal. This includes tracking how long it takes for passengers to pass through security checkpoints, how long they wait in line at ticket counters or baggage check-in areas, and how long it takes for passengers to board or disembark from planes. This data is used to identify bottlenecks, optimise passenger flow and improve the overall airport experience for travellers. By combining passenger counting and monitoring passenger flow, airport operators can make informed decisions about staffing levels, security requirements and facility upgrades. This data also helps operators identify areas where congestion is likely to occur and take proactive measures to prevent delays or bottlenecks. In addition, analysing passenger flow data over time provides valuable insights into how passenger traffic is evolving and what changes may be needed to better serve the needs of travellers. The suppliers on this page provide passenger counting and passenger flow monitoring solutions.
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Passenger Information Technology
A directory of airport industry suppliers who provide terminal passenger information technology such as flight information displays and public address systems as well as all the latest news about the area.
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Passenger Services
This section is for suppliers who provide passenger services at airports such as business and conference facilities, currency exchange and banking services, and lounges, hotels and sleeping pods as well as retail facilities and food outlets.
Passenger Handling News
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View’s Smart Windows to Transform Passenger Experience at DFW
View’s smart building network platform and AI-powered products are set to enhance passenger wellness in new “Gate of the Future” at DFW.
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Avinor Partners with Happyornot to Boost Customer Experience
HappyOrNot’s Smiley Touch terminals will help Avinor collect customer feedback at security checkpoints within eight of its biggest airports.
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Finavia Starts Renovation of Terminal 2 at Helsinki Airport
The terminal renovation work covers approximately 35,000 square metres, and is part of the Helsinki Airport development programme.
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Hudson to Open Airport Stores Using Amazon’s Just Walk Out Technology
The first Hudson store to implement Amazon’s contactless technology will open in the first quarter of 2021 at Dallas Love Field Airport.
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Renovation of Finland's Kittilä Airport Completed
The renovation at Kittilä saw added check-in counters, new security technical installations and an expansion of the baggage handling area.
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SkySquad Launches at CVG Airport
CVG is launching SkySquad - a reservation-based curated service to improve the airport journey experience for anyone who needs an extra hand…
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Refurbishment and Upgrade of Jomo Kenyatta International Airport
The JKIA upgrade of the departure halls will improve the check-in, security screening, retail operations and passenger lounge experience.
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Contactless Covid-19 Testing Point Starts Operating at Riga Airport
The E.Gulbis Laboratory contactless Covid-19 testing point was opened at Riga Airport today, providing opportunities for convenient testing.
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Ontario Launches Innovative Free Testing Program at Pearson Airport
The Ontario government has launched a new voluntary and free COVID-19 border testing pilot program at Toronto Pearson International Airport.
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Amadeus and Star Alliance Unite for Touchless Travel
The milestone partnership betweeen Amadeus and Star Alliance will allow travelers the benefit of identity verification during their journey.
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Saliva Instead of Swabs – New Coronavirus Tests at Zurich Airport
Ender Diagnostics, the new provider at Zurich Airport offers a new type of PCR test which uses saliva samples rather than nasal swabs.
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TPA, BayCare extend Airport Covid-19 Testing Program into 2021
Since the program launched at TPA on October 1st, the testing site has processed more than 12,000 FDA-approved COVID-19 tests.
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TSA Checkpoint at Syracuse Hancock Gets New 3-D Checkpoint Scanner
A state-of-the-art CT checkpoint scanner (CT) has been installed at the TSA checkpoint at Syracuse Hancock International Airport.
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Virtual Concessions 'Meet and Greets' for New Terminal at KCI
The vision for the Build KCI Concessions Program is customer-centric, providing a sense of place and integrating the spirit of Kansas City.
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TSA Installs Acrylic Shields at Charlottesville-Albemarle Airport
The protective barriers at Charlottesville-Albemarle have been installed in areas where TSA officers typically interact with passengers.
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Quito Airport Presents New Smartphone App
One of the main functionalities of the Quito Airport app is the option to use the self-check and luggage tagging kiosks remotely from your p…
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Grimshaw Wins Design Competition for India’s Greenest Airport
Grimshaw has won an international design competition for the new passenger terminal of Delhi Noida International Airport, India.
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Teesside Airport’s £3million Security Overhaul under Way
The £3million overhaul of Teesside Airport’s check-in and security will help to welcome thousands of extra passengers in 2021.
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Tulsa International Airport to Offer COVID-19 Testing for Passengers
Tulsa Airports Improvement Trust board has approved the proposal for COVID-19 testing services to be provided at the Airport.
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Robot Enhances Cleaning at Key West International
Key West is the first Florida airport to implement a new autonomous robot that eradicates 99.9% of pathogens (inclusive of COVID-19).
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Wellington Airport Launches Sunflower Lanyard
Wellington Airport is the first airport in New Zealand to launch the Hidden Disability initiative, which was first introduced in the UK.
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Bermuda’s New Passenger Terminal Building Officially Opens
Bermuda’s state-of-the-art, 288,000 square foot passenger terminal building at the LF Wade International Airport is officially open.
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New ABC Gates at Riga Airport for Faster Border Crossing
The system allows travellers to cross the border at Riga by scanning a travel document – biometric passport – at the ABC gates.
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Orlando International Airport to Offer on-Site COVID-19 Testing
Orlando International Airport has added another layer to the health and safety procedures already in place with a COVID-19 testing clinic.
