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Accessibility Equipment
Accessibility equipment includes specialist solutions that enable passengers with reduced mobility to move through airport terminals and board or leave aircraft. This covers ambulifts, PRM boarding ramps, wheelchair lifts, aisle chairs, mobility aids, tactile wayfinding systems, induction loop systems, accessible lifts and escalators, and adapted seating or toilet facilities. The category also includes PRM transport vehicles and equipment used at check-in, security and gate areas to assist with passenger movement within the terminal.
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Biometrics & Identity Management
This category contains suppliers and news focused on identity verification technologies, particularly those that use biometric data or digital ID platforms.
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Check-In & Security
The check-in and security category features suppliers who provide products and services relating to this aspect of passenger handling, such as those providing check-in kiosks or scanners. The products & services in this section relate to the physical and procedural systems that move passengers through the airport.
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Passenger Counting
Passenger counting and monitoring passenger flow at airports are related processes used to manage and optimise passenger traffic through airport terminals. Passenger counting involves accurately tracking the number of passengers entering or exiting an airport at any given time. This data is typically collected through a combination of manual and automated methods, such as ticket sales, check-ins, boarding passes and sensors. The data is then used to help airport operators allocate resources, identify congestion points and improve passenger flow. Monitoring passenger flow is the process of tracking how passengers move through an airport terminal. This includes tracking how long it takes for passengers to pass through security checkpoints, how long they wait in line at ticket counters or baggage check-in areas, and how long it takes for passengers to board or disembark from planes. This data is used to identify bottlenecks, optimise passenger flow and improve the overall airport experience for travellers. By combining passenger counting and monitoring passenger flow, airport operators can make informed decisions about staffing levels, security requirements and facility upgrades. This data also helps operators identify areas where congestion is likely to occur and take proactive measures to prevent delays or bottlenecks. In addition, analysing passenger flow data over time provides valuable insights into how passenger traffic is evolving and what changes may be needed to better serve the needs of travellers. The suppliers on this page provide passenger counting and passenger flow monitoring solutions.
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Passenger Information Technology
A directory of airport industry suppliers who provide terminal passenger information technology such as flight information displays and public address systems as well as all the latest news about the area.
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Passenger Services
This section is for suppliers who provide passenger services at airports such as business and conference facilities, currency exchange and banking services, and lounges, hotels and sleeping pods as well as retail facilities and food outlets.
Passenger Handling News
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Next Phase of Harvey Milk Terminal 1 Opens at SFO
The San Francisco International Airport (SFO) has opened the next phase of the $2.4 billion Harvey Milk Terminal 1.
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LAX: Opening of West Gates at Tom Bradley International Terminal
Featuring the latest technology and show-stopping architecture, the West Gates at LAX's Tom Bradley International Terminal have been opened.
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Rohde & Schwarz to Deliver Passenger Security Scanners for LHR
Rohde & Schwarz has been chosen to supply R&S QPS201 Quick Personnel Security (QPS) scanners to Heathrow Airport (LHR).
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World Duty Free Wins Contract at Teesside International Airport
World Duty Free, subsidiary of Dufry, has won a concession contract to operate the tax and duty free store at Teesside International Airport…
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MIA Opens Wheelchair Charging Stations
To kick off Mobility Awareness Month, 10 new wheelchair charging stations have been installed at Miami International Airport (MIA).
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Pristina Airport to Automate Check-in and Bag Drop Process
The project sees 10 Auto Bag Drop (ABD) units from ICM Airport Technics, an Amadeus company, deployed at Pristina Airport.
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Touchless Technology to Aid Travel at SEA Airport
Seattle-Tacoma International (SEA) is innovating with seamless, touchless travel to improve ease and wellness at the airport.
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O’Hare International Launches Largest Concessions Offering In A Decade
The CDA released an RFP inviting operators to submit proposals to lease, develop and operate 10 concession locations at O’Hare International…
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Reagan National Airport Opens New 14-Gate Concourse
This week marked the soft opening of 14 gates in a newly constructed 225,000-square-foot concourse at Reagan National Airport.
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New Passenger Travel Portal Launched by London City Airport
London City Airport has announced the launch of a new travel portal to help passengers make more informed travel plans.
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CLEAR Brings Effortless Security Screening to OAK
CLEAR has announced that its trusted and transparent identity technology and touchless security lanes are available at OAK.
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Melbourne Airport Completes International Arrivals Refurbishment
Melbourne Airport has completed an $85 million refurbishment of its International Arrivals Hall, creating a more inviting environment.
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KfW IPEX-Bank: Further Financing For Helsinki Airport
KfW IPEX-Bank is contributing a further EUR 75 million to the financing of the expansion and modernisation of Helsinki Airport.
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Kansai Airports to Apply Antimicrobial Coating at KIX
Kansai Airports will use an antimicrobial coating on frequently touched surfaces such as elevators, handrails and more locations at KIX.
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Quito Airport Inaugurates Remodel of Public Areas
The remodel project at Quito Airport had an investment of US $2.18 million, financed by Quiport and its shareholders.
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Dufry Wins New Concession Contracts at Sangster International
Leading global travel retailer Dufry has been awarded a new concession license at Sangster International Airport in Montego Bay, Jamaica.
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YVR's Pier D Expansion Project is Complete
The Pier D Expansion Project was a significant project in the history of YVR and the largest expansion at the airport since 1996.
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Concepts to Enhance Passenger Health and Safety at SAN
The Airport Innovation Lab at SAN has launched its fifth accelerator program, this one focusing on health and safety at airports.
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Lagardère Travel Retail: New Exclusive Duty Free Concession in Tanzania
Lagardère and partners Bevco Limited have been awarded an exclusive concession for two Duty Free stores in the brand new terminal 3 at DAR.
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Malaysia Airports Deploys a Safer and Faster Security Screening Process
Malaysia Airports has collaborated with Malaysia Airlines have to introduce a new Passenger Reconciliation System (PRS) at KLIA.
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Emirates Brings Touchless Self Check-in Kiosks to Dubai
Emirates’ self-check-in and bag drop kiosks at Dubai International, have now gone touchless further enhancing the smart contactless journey.
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PIT’s Terminal Modernization Program Ready to Move Ahead
The TMP is a billion-dollar project to create a new consolidated terminal at PIT to better serve passengers, and fuel future development.
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Automated, Touchless Security Screening at LAX
LAX now offers touchless, automated photo identification scanners at all of the airport's security screening checkpoints.
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Modernized Central Area at Belgrade Nikola Tesla Airport
Belgrade Airport has completed works on the enhancement of the entire central area on the boarding level, worth more than EUR2 million.
