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Accessibility Equipment
Accessibility equipment includes specialist solutions that enable passengers with reduced mobility to move through airport terminals and board or leave aircraft. This covers ambulifts, PRM boarding ramps, wheelchair lifts, aisle chairs, mobility aids, tactile wayfinding systems, induction loop systems, accessible lifts and escalators, and adapted seating or toilet facilities. The category also includes PRM transport vehicles and equipment used at check-in, security and gate areas to assist with passenger movement within the terminal.
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Biometrics & Identity Management
This category contains suppliers and news focused on identity verification technologies, particularly those that use biometric data or digital ID platforms.
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Check-In & Security
The check-in and security category features suppliers who provide products and services relating to this aspect of passenger handling, such as those providing check-in kiosks or scanners. The products & services in this section relate to the physical and procedural systems that move passengers through the airport.
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Passenger Counting
Passenger counting and monitoring passenger flow at airports are related processes used to manage and optimise passenger traffic through airport terminals. Passenger counting involves accurately tracking the number of passengers entering or exiting an airport at any given time. This data is typically collected through a combination of manual and automated methods, such as ticket sales, check-ins, boarding passes and sensors. The data is then used to help airport operators allocate resources, identify congestion points and improve passenger flow. Monitoring passenger flow is the process of tracking how passengers move through an airport terminal. This includes tracking how long it takes for passengers to pass through security checkpoints, how long they wait in line at ticket counters or baggage check-in areas, and how long it takes for passengers to board or disembark from planes. This data is used to identify bottlenecks, optimise passenger flow and improve the overall airport experience for travellers. By combining passenger counting and monitoring passenger flow, airport operators can make informed decisions about staffing levels, security requirements and facility upgrades. This data also helps operators identify areas where congestion is likely to occur and take proactive measures to prevent delays or bottlenecks. In addition, analysing passenger flow data over time provides valuable insights into how passenger traffic is evolving and what changes may be needed to better serve the needs of travellers. The suppliers on this page provide passenger counting and passenger flow monitoring solutions.
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Passenger Information Technology
A directory of airport industry suppliers who provide terminal passenger information technology such as flight information displays and public address systems as well as all the latest news about the area.
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Passenger Services
This section is for suppliers who provide passenger services at airports such as business and conference facilities, currency exchange and banking services, and lounges, hotels and sleeping pods as well as retail facilities and food outlets.
Passenger Handling News
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Ontario International Airport to Gain Duty-Free Retail Outlet
3Sixty Duty Free will open a retail outlet at Ontario International Airport in July 2022, following a 10-year concession agreement.
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Denver International Airport Launches Queue Management System
DEN has installed LiveReach Media's AI and machine learning queue management technology to provide wait time information.
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Parsons Awarded $12M Contract at Fort Lauderdale Airport
Parsons has been awarded a 12M contract with JetBlue to build a new five-gate passenger terminal at Fort Lauderdale International Airport
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Shanghai Pudong Airport Initiates Phase-4 Expansion
Shanghai Pudong Airport has initiated Phase-4 of its expansion project, which will enable the airport to welcome over 100 million travellers…
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Tampa International Airport Activates New Central Utility Plant
Tampa International Airport's new Central Utility Plant is set to improve the efficiency of the airport's heating and cooling systems.
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MMI and ELR Appointed for Retail, and Food and Beverage at Zanzibar's ZNZ
Maritime and Mercantile International and Emirates Leisure Retail will act as the master concessionaire for F&B, duty-free in the new termin…
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Quad Cities Airport Selects Mortenson to Lead Project GATEWAY
Quad Cities International Airport has selected Mortenson to lead construction on Project GATEWAY, the airport's terminal renovation project.
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DEN Announces Details for Completion Phase of the Great Hall Project
DEN is seeking approval to complete the final phase of the Great Hall Project, which includes significant improvements to Jeppesen Terminal.
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Malaysia Airports Upgrades the Passenger Experience at KUL
Domestic and international passengers flying from KUL can now benefit from new SITA biometric-enabled self-service touchpoints.
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San Diego International Airport Celebrates Groundbreaking for New Terminal 1
The project includes replacing the outdated T1, improving the airfield, and improving transportation connectivity to the airport.
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Port of Portland Opens New Concourse B at PDX
PDX has opened Concourse B, a redeveloped replacement that is bigger and brighter than the previous Concourse A.
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Travizory Installs the World’s First Health Biometric Corridor in Seychelles
Travizory Border Security has installed a biometric corridor for traveler screening in Seychelles International Airport.
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Kansas City Airport to Install Wireless Charging for Electric Buses
The Kansas City Aviation Department is investing in the first wireless, vehicle charging system installed at a U.S. airport.
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Spirit Airlines Overhauls Dallas Fort Worth with New Check-in Technology
Guests are now checking out the latest evolution in check-in technology at Dallas Fort Worth International Airport (DFW).
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JFKIAT to Launch an AI-Powered Contactless Retail Concept at JFK T4
JFKIAT has announced a partnership with SSP America and Zippin for a contactless retail concept using artificial intelligence technology.
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Gold Coast Airport Terminal Expansion Takes Shape, Aerobridges Installed
Four aerobridges that will connect Gold Coast Airport passengers to their next journey are being installed as the terminal expansion takes s…
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BIAL and Microsoft India Launch the ‘BIAL Genie Hackathon’
Bangalore International Airport Limited (BIAL) has partnered with Microsoft India for the ‘BIAL Genie Hackathon’ to develop an app using Mic…
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SITA's Biometric-Enabled Kiosks Transform Frankfurt Airport
SITA has announced a large-scale technology deployment at Frankfurt Airport to enhance passenger experience and increase operational efficie…
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Finavia to Use UVC Disinfection Technology on Handrails of Escalators
At Helsinki Airport, the handrails of escalators will pass through disinfection machines installed by Finavia.
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MLB Celebrates Terminal Expansion Project Topping Out Ceremony
Airport officials, construction teams and community leaders celebrated progress of MLB's Terminal Renovation & Expansion Project with a Topp…
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Security Robot to Be Deployed at KIX Terminal 2
Kansai Airports will deploy Secom Robot X2, an autonomous patrolling robot, at Terminal 2 of Kansai International Airport (KIX).
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easyJet Opens Doors to Its First Airport Lounge at London Gatwick Airport
easyJet will open the doors to its first airport lounge in collaboration with No1 Lounges at the North Terminal at London Gatwick Airport.
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The Airport Industry-News Magazine Issue 1 2021 Is Here!
Issue 1 of our e-magazine is here! Centred around inter airport Europe, read about the decarbonisation of airports as well as updates from t…
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Bordeaux Airport Inaugurates Its 1st High Environmental Quality Facility
Bordeaux Airport’s new international pier was inaugurated last week by Simon DRESCHEL, Chairman of the Management Board of the Airport Compa…
