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Accessibility Equipment
Accessibility equipment includes specialist solutions that enable passengers with reduced mobility to move through airport terminals and board or leave aircraft. This covers ambulifts, PRM boarding ramps, wheelchair lifts, aisle chairs, mobility aids, tactile wayfinding systems, induction loop systems, accessible lifts and escalators, and adapted seating or toilet facilities. The category also includes PRM transport vehicles and equipment used at check-in, security and gate areas to assist with passenger movement within the terminal.
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Biometrics & Identity Management
This category contains suppliers and news focused on identity verification technologies, particularly those that use biometric data or digital ID platforms.
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Check-In & Security
The check-in and security category features suppliers who provide products and services relating to this aspect of passenger handling, such as those providing check-in kiosks or scanners. The products & services in this section relate to the physical and procedural systems that move passengers through the airport.
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Passenger Counting
Passenger counting and monitoring passenger flow at airports are related processes used to manage and optimise passenger traffic through airport terminals. Passenger counting involves accurately tracking the number of passengers entering or exiting an airport at any given time. This data is typically collected through a combination of manual and automated methods, such as ticket sales, check-ins, boarding passes and sensors. The data is then used to help airport operators allocate resources, identify congestion points and improve passenger flow. Monitoring passenger flow is the process of tracking how passengers move through an airport terminal. This includes tracking how long it takes for passengers to pass through security checkpoints, how long they wait in line at ticket counters or baggage check-in areas, and how long it takes for passengers to board or disembark from planes. This data is used to identify bottlenecks, optimise passenger flow and improve the overall airport experience for travellers. By combining passenger counting and monitoring passenger flow, airport operators can make informed decisions about staffing levels, security requirements and facility upgrades. This data also helps operators identify areas where congestion is likely to occur and take proactive measures to prevent delays or bottlenecks. In addition, analysing passenger flow data over time provides valuable insights into how passenger traffic is evolving and what changes may be needed to better serve the needs of travellers. The suppliers on this page provide passenger counting and passenger flow monitoring solutions.
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Passenger Information Technology
A directory of airport industry suppliers who provide terminal passenger information technology such as flight information displays and public address systems as well as all the latest news about the area.
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Passenger Services
This section is for suppliers who provide passenger services at airports such as business and conference facilities, currency exchange and banking services, and lounges, hotels and sleeping pods as well as retail facilities and food outlets.
Passenger Handling News
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Vilnius Airport Launches Tender to Construct New Departures Terminal
Vilnius Airport has launched an international public call for tenders for contractors to construct a new module of a passenger departures te…
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Dufry Extends Its Cambodia Duty-Free Concession with Three Airports
Dufry, has successfully extended its duty-free concession at Cambodia’s three international airports in Phnom Penh, Siem Reap and Sihanoukvi…
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LAX to Pilot Earthquake Early Warning System via Innovation Funding
LAX will pilot a new earthquake early warning system designed to provide airport employees and guests extra warning prior to an earthquake.
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Finavia to Use a Coating That Destroys Viruses and Bacteria at Helsinki Airport
Finavia will start use a coating solution to remove viruses and bacteria from airport surfaces and furniture at Helsinki Airport.
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Plaza Premium Group to Reinvent Passenger Services at BLR
Plaza Premium Group has been appointed by BIAL to manage Passenger Services at the Kempegowda International Airport (BLR).
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100 Days until the Opening of Helsinki Airport's New Entrance
Finavia will open the magnificent entrance to Helsinki Airport and the updated traffic arrangements for passengers in exactly 100 days.
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This Is How a POS Kiosk Improves More Than Just Your Revenue
POS kiosks encourage more purchases, but also indirectly boosts revenue by increasing productivity and efficiency throughout your business.
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How Airports Can Get Ready for a Surge in Passenger Numbers
WiFi SPARK discusses how WiFi solutions can help airports level-up and get ready for the oncoming surge in passenger numbers.
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Swissport Opens Australia’s First Aspire Lounge at Perth Airport
Swissport has launched the first Australian lounge under its global Aspire brand, located at Perth Airport's Terminal 2.
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A New Attraction at Frankfurt Airport: Fraport Visitor Center Opens
A new attraction is opening on August 2 at Frankfurt Airport: the multimedia Fraport Visitor Center in Terminal 1, Hall C.
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SSP Grows F&B Business in Australia with Contract at Gold Coast Airport
SSP Group is set to grow its footprint in Australia after winning a new tender at Gold Coast Airport.
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Construction Begins On $230 Million Renovation Project at LAX Terminal 6
Work has begun on a $230 million project that will greatly improve the guest experience at Terminal 6 at Los Angeles International Airport.
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SSP Lands Deal to Operate Six Malaysia Airports Holdings Berhad Lounges
SSP Group is expanding its airport lounge portfolio at two airports in Malaysia after signing a contract with Malaysia Airports Holdings Ber…
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Belfast City Airport Kickstarts Investment in Digital Transformation
Following a six-figure investment, George Best Belfast City Airport has launched a major five-year, digital transformation programme.
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Lagardère and Lima Airport Partners Enter Profit-Sharing Duty Free Deal
Lagardère Travel Retail and Lima Airport Partners have signed a long-term profits sharing concession contract.
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DEN Breaks Ground on Phase 2 of Great Hall Project
Last week, Denver International Airport (DEN) hosted a groundbreaking ceremony for Phase 2 of the $770 million Great Hall Project.
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ATL Deploys Smart Wayfinding and Digital Directory Kiosks
Acquire Digital has partnered with Flyin’ High Signs and Gable to deploy an innovative Digital Directory and Wayfinder kiosk program for ATL…
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Melbourne Airport Commits to Going Single-Use Plastic Free in 2021
Melbourne Airport has announced its commitment to ensuring all front of house hospitality venues and lounges become single-use plastic free.
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Schiphol Renovates Departure Hall 1
At Amsterdam Airport Schiphol, passengers are set to make use of a new-and-improved, more spacious and comfortable Departure Hall 1.
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Munich Airport Resumes Terminal 1 Operations
As the number of flights and passengers at Munich Airport picks up again, Terminal 1 will be reopened on June 23, 2021..
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LAX Opens Terminal 1 Extension
Last week, Los Angeles Mayor Eric Garcetti celebrated the opening of the new extension of Terminal 1 at LAX.
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Rockbot, Clear Channel Airports Partner for Air Traveler Entertainment
Rockbot re-imagines the traveler experience and fills the video content void left by exiting CNN Airport TV network.
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Luton Airport Announces Digital Services Boost for Passengers
London Luton Airport (LLA) has announced a range of new digital services to further improve the passenger experience.
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Next Phase of Harvey Milk Terminal 1 Opens at SFO
The San Francisco International Airport (SFO) has opened the next phase of the $2.4 billion Harvey Milk Terminal 1.
