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Accessibility Equipment
Accessibility equipment includes specialist solutions that enable passengers with reduced mobility to move through airport terminals and board or leave aircraft. This covers ambulifts, PRM boarding ramps, wheelchair lifts, aisle chairs, mobility aids, tactile wayfinding systems, induction loop systems, accessible lifts and escalators, and adapted seating or toilet facilities. The category also includes PRM transport vehicles and equipment used at check-in, security and gate areas to assist with passenger movement within the terminal.
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Biometrics & Identity Management
This category contains suppliers and news focused on identity verification technologies, particularly those that use biometric data or digital ID platforms.
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Check-In & Security
The check-in and security category features suppliers who provide products and services relating to this aspect of passenger handling, such as those providing check-in kiosks or scanners. The products & services in this section relate to the physical and procedural systems that move passengers through the airport.
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Passenger Counting
Passenger counting and monitoring passenger flow at airports are related processes used to manage and optimise passenger traffic through airport terminals. Passenger counting involves accurately tracking the number of passengers entering or exiting an airport at any given time. This data is typically collected through a combination of manual and automated methods, such as ticket sales, check-ins, boarding passes and sensors. The data is then used to help airport operators allocate resources, identify congestion points and improve passenger flow. Monitoring passenger flow is the process of tracking how passengers move through an airport terminal. This includes tracking how long it takes for passengers to pass through security checkpoints, how long they wait in line at ticket counters or baggage check-in areas, and how long it takes for passengers to board or disembark from planes. This data is used to identify bottlenecks, optimise passenger flow and improve the overall airport experience for travellers. By combining passenger counting and monitoring passenger flow, airport operators can make informed decisions about staffing levels, security requirements and facility upgrades. This data also helps operators identify areas where congestion is likely to occur and take proactive measures to prevent delays or bottlenecks. In addition, analysing passenger flow data over time provides valuable insights into how passenger traffic is evolving and what changes may be needed to better serve the needs of travellers. The suppliers on this page provide passenger counting and passenger flow monitoring solutions.
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Passenger Information Technology
A directory of airport industry suppliers who provide terminal passenger information technology such as flight information displays and public address systems as well as all the latest news about the area.
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Passenger Services
This section is for suppliers who provide passenger services at airports such as business and conference facilities, currency exchange and banking services, and lounges, hotels and sleeping pods as well as retail facilities and food outlets.
Passenger Handling News
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Apple’s Move to Support Digital ID for Travel Marks an Important Milestone on the Journey to Digital Identity
With Apple launching support for digital ID and mobile driving licenses (mDLs), the future looks bright and digital for a more seamless pass…
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King Khalid International Provides Sign Language Flight Notifications
King Khalid International Airport has become the first airport in the world to provide flight notifications in sign language.
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Dulles International Airport Proposes New 14-Gate Concourse
The Metropolitan Washington Airports Authority is proposing a new concourse at Washington Dulles International Airport.
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LAX Cuts Ribbon on New Centralised Headhouse
A new centralised headhouse has been unveiled for Terminals 2 and 3 at Los Angeles International Airport (LAX).
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Advanced Technologies Installed at MCO South Terminal C
Orlando International Airport's (MCO) South Terminal C is due to open later this year and will be equipped with advanced technologies.
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Daktronics Expands Factories to Support Demand for LED Displays
Daktronics is currently expanding production capabilities in multiple factory locations to support increased demand.
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London Stansted to Renovate International Departure Lounge
London Stansted and its retail partners have invested over 12 million GBP in renovating the airport's international departure lounge.
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SEA Unveils New International Arrivals Facility
SEA has unveiled its new International Arrivals Facility, following the completion of the project's construction.
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DEN Launches Strategic Plan to Achieve Vision 100
Denver International Airport (DEN) has developed a strategic plan to achieve Vision 100 and support 100 million annual passengers.
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New Lounge for Unaccompanied Minors Opens at Dubai International Airport
Emirates has opened a new lounge designed for unaccompanied minors travelling from Dubai International Airport.
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Second Aspire Lounge Opening at Manchester Airport
Swissport is further expanding its lounge business in the UK with the opening the second Aspire lounge at Manchester Airport on 1 February 2…
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Aena Starts the Process to Renew Duty-Free Shops at Its Airports
Aena has launched the process of renewing the management of the duty-free shops at the airports in its network, which will come into force i…
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Edmonton International Offers Aira Service for Visually Impaired Passengers
Edmonton International Airport has teamed up with Aira to provide online real-time assistance to passengers with visual impairments.
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Lagardère Travel Retail Opens for Business in Peru
Lagardère Travel Retail has announced the opening of three Aelia Duty Free stores at Jorge-Chávez International Airport in Lima, Peru.
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Plans Unveiled for Premium Passenger Experience at JFK Terminal 8
American Airlines and British Airways have announced design details for an enhanced premium guest experience at JFK Terminal 8.
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Plaza Premium Group and NHY Group to Elevate Lounge Experience in Ethiopia
Plaza Premium Group and NHY Group will elevate the lounge experience in Africa's Addis Ababa Bole International Airport (ADD).
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LAX Installs Bridge Structure to Connect Automated People Mover Station
The third pedestrian bridge structure has been installed to connect LAX's terminal 3 to the upcoming Automated People Mover stations.
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China’s Airports Prioritize Tech to Improve Efficiency and Passenger Experience
Airlines and airports in China are automating the passenger journey, with 100% of airlines investing their passenger management systems.
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Swissport Expands Aspire Lounge Business to Asia
As part of the global expansion of its lounge business, Swissport will open Asia’s first Aspire lounge at Narita International Airport (NRT)…
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Malta International Airport Awarded ‘Autism Friendly Spaces’ Quality Label
The ‘Autism Friendly Spaces’ quality label was created to support organisations in making experiences more accessible to persons who are on …
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Bristol Airport to Commence Major Redevelopment of Departure Lounge
A major redevelopment project to improve the airside departure lounge at Bristol Airport will see an overall investment of £2.6 million.
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Vanderlande to Develop Self-Screening Checkpoint Concept
Vanderlande will develop its innovative concept for a self-screening passenger security checkpoint for the US Department of Homeland Securit…
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Avinor to Launch Retail and Food & Beverage Tender
Avinor is currently launching multiple contracts across retail, F&B and convenience with a combined value of 830 million euros.
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Riga Airport to Invest in Its Baggage Handling Infrastructure
Over the next year, Riga Airport will reconstruct and expand its baggage handling infrastructure, increasing baggage sorting capacity.
