Latest Passenger Services News
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Gatwick Partners with GRIDSERVE to Build an Electric Forecourt
Gatwick Airport and GRIDSERVE will build the Gatwick Electric Forecourt – an electric charging, net zero equivalent to a petrol station.
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Denver International Airport Opens Largest Self-Bag Drop Installation in the US
DEN has installed 86 new self-bag drop systems developed by Materna IPS as part of the airport's newly renovated Level 6.
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Nice Côte D’Azur Protects Passengers with “Touchless” Check-in Service
Nice Côte D’Azur has developed a solution with its partners which allows passengers to avoid touching self-service check-in kiosks.
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San Diego Flyer Electric Bus Service Launches
San Diego International Airport has launched the San Diego Flyer, a free electric shuttle bus between SAN and Old Town Transit Center.
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New Rental Car Centre Opens at Portland International Airport
With the opening of a new rental car center at Portland International Airport renting a car is easier and more convenient for travelers.
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New Parking Hall to Open at Helsinki Airport
Finavia will open a new parking hall at Helsinki Airport on 1 December, when the upgraded Terminal 2 will be opened.
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BIAL and Microsoft India Launch the ‘BIAL Genie Hackathon’
Bangalore International Airport Limited (BIAL) has partnered with Microsoft India for the ‘BIAL Genie Hackathon’ to develop an app using Mic…
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Car Parks Get Green Light at Perth Airport
Perth Airport has given the green light for construction to begin on the airport’s first multi-storey car park in front of its Terminal 1 bu…
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Lagardère and Inflyter Launch World’s First Digital Duty Free Vending Machine
Lagardère Travel Retail Switzerland has unveiled the world’s first automated, fully digital, duty free retail machine in partnership with In…
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Zurich Airport Equipped with Google Maps Live View
Google has activated the Live View feature in Google Maps at Zurich Airport, making it the first airport in the world with this function.
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LAX to Pilot Earthquake Early Warning System via Innovation Funding
LAX will pilot a new earthquake early warning system designed to provide airport employees and guests extra warning prior to an earthquake.
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Plaza Premium Group to Reinvent Passenger Services at BLR
Plaza Premium Group has been appointed by BIAL to manage Passenger Services at the Kempegowda International Airport (BLR).
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DEN Lost and Found Services Upgraded
DEN has upgraded our Lost and Found system to better locate items passengers left behind during their journey through the airport.
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LAX Launches NomNom, a Food Delivery Robot
LAX this week is launching a robotic ambassador for its popular online food and beverage ordering service, LAX Order Now.
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Toronto Pearson Launches New e-Commerce Platform
Toronto Pearson has launched The Shops at Pearson, an exciting online shopping experience, with products available for delivery in Ontario.
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This Is How a POS Kiosk Improves More Than Just Your Revenue
POS kiosks encourage more purchases, but also indirectly boosts revenue by increasing productivity and efficiency throughout your business.
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How Airports Can Get Ready for a Surge in Passenger Numbers
WiFi SPARK discusses how WiFi solutions can help airports level-up and get ready for the oncoming surge in passenger numbers.
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SITA Passenger Self Services for Addis Ababa Bole International Airport
SITA has deployed enhanced check-in and bag drop self-services with Ethiopian Airlines at Bole International Airport (ADD).
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Fraport Testing Yoordi Food Ordering Service at Frankfurt Airport
Passengers and guests at Frankfurt Airport can now use their smartphones to conveniently order and pay for food and beverages.
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Rockbot, Clear Channel Airports Partner for Air Traveler Entertainment
Rockbot re-imagines the traveler experience and fills the video content void left by exiting CNN Airport TV network.
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Luton Airport Announces Digital Services Boost for Passengers
London Luton Airport (LLA) has announced a range of new digital services to further improve the passenger experience.
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MIA Opens Wheelchair Charging Stations
To kick off Mobility Awareness Month, 10 new wheelchair charging stations have been installed at Miami International Airport (MIA).
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Pristina Airport to Automate Check-in and Bag Drop Process
The project sees 10 Auto Bag Drop (ABD) units from ICM Airport Technics, an Amadeus company, deployed at Pristina Airport.
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Touchless Technology to Aid Travel at SEA Airport
Seattle-Tacoma International (SEA) is innovating with seamless, touchless travel to improve ease and wellness at the airport.