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Accessibility Equipment
Accessibility equipment includes specialist solutions that enable passengers with reduced mobility to move through airport terminals and board or leave aircraft. This covers ambulifts, PRM boarding ramps, wheelchair lifts, aisle chairs, mobility aids, tactile wayfinding systems, induction loop systems, accessible lifts and escalators, and adapted seating or toilet facilities. The category also includes PRM transport vehicles and equipment used at check-in, security and gate areas to assist with passenger movement within the terminal.
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Biometrics & Identity Management
This category contains suppliers and news focused on identity verification technologies, particularly those that use biometric data or digital ID platforms.
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Check-In & Security
The check-in and security category features suppliers who provide products and services relating to this aspect of passenger handling, such as those providing check-in kiosks or scanners. The products & services in this section relate to the physical and procedural systems that move passengers through the airport.
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Passenger Counting
Passenger counting and monitoring passenger flow at airports are related processes used to manage and optimise passenger traffic through airport terminals. Passenger counting involves accurately tracking the number of passengers entering or exiting an airport at any given time. This data is typically collected through a combination of manual and automated methods, such as ticket sales, check-ins, boarding passes and sensors. The data is then used to help airport operators allocate resources, identify congestion points and improve passenger flow. Monitoring passenger flow is the process of tracking how passengers move through an airport terminal. This includes tracking how long it takes for passengers to pass through security checkpoints, how long they wait in line at ticket counters or baggage check-in areas, and how long it takes for passengers to board or disembark from planes. This data is used to identify bottlenecks, optimise passenger flow and improve the overall airport experience for travellers. By combining passenger counting and monitoring passenger flow, airport operators can make informed decisions about staffing levels, security requirements and facility upgrades. This data also helps operators identify areas where congestion is likely to occur and take proactive measures to prevent delays or bottlenecks. In addition, analysing passenger flow data over time provides valuable insights into how passenger traffic is evolving and what changes may be needed to better serve the needs of travellers. The suppliers on this page provide passenger counting and passenger flow monitoring solutions.
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Passenger Information Technology
A directory of airport industry suppliers who provide terminal passenger information technology such as flight information displays and public address systems as well as all the latest news about the area.
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Passenger Services
This section is for suppliers who provide passenger services at airports such as business and conference facilities, currency exchange and banking services, and lounges, hotels and sleeping pods as well as retail facilities and food outlets.
Passenger Handling News
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PHL Introduces New Touchless Systems to Expedite Travel
PHL partners recently launched two programmes that aim to speed up travellers' journey through security and international arrivals.
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East Midlands Airport Invests in New Airfield Security Checkpoints
East Midlands Airport has upgraded its airfield security checkpoints, supporting the expansion of its cargo operations.
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Plaza Premium Group Celebrates Grand Opening of its First Plaza Premium First Lounge in Europe
Plaza Premium Group opens its first Plaza Premium First Lounge in Europe at Rome Fiumicino, redefining premium airport hospitality.
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Cognitec Supplies Biometric Camera Devices and Related Services to Home Affairs in Australia
Major Australian airports to receive 250 Cognitec camera devices for facial image capture, image quality checks and identity verification.
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Heathrow Drops 100ml Liquids Limit Following £1bn Security Upgrade
Heathrow Airport has completed a 1 billion GBP upgrade of its security screening systems, implementing next-generation CT scanners.
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The Role of Body-worn Cameras and Two-way Radios in Aviation Security
Radiocoms Systems explore how body-worn cameras and two-way radios create clearer communication, incident evidence and improved training.
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Designing Airports for the Ears, Not Just the Eyes
AtlasIED's Justin Young explores how advanced PA systems are critical to safety and passenger experience in modern airports.
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Aerotel Shanghai Wins Dual Honors as Plaza Premium Group Leads the Way in Airport Hospitality
Aerotel Shanghai at Pudong Airport wins two major hotel industry awards, highlighting Plaza Premium Group’s premium in-terminal hospitality.
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How Two Fingerprints Transform Life Across Poland
To meet the mandatory EU Regulation, Poland leverages HID DigitalPersona 5300 fingerprint readers to streamline national ID enrolment.
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TSA to Upgrade Security Screening Technology at FIFA World Cup 2026 Host Airports
TSA has contracted Rohde & Schwarz to supply advanced passenger security screening equipment at FIFA World Cup 2026 host airports.
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Finavia to Begin Gradual EES Implementation at Lapland Airports
Finavia has announced that the European Entry/Exit border system (EES) will be implemented at Lapland airports in the coming months.
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CATSA Introduces CT X-Ray Screening Technology at Edmonton International Airport
CATSA has begun operating computed tomography (CT) X-ray security screening technology at Edmonton International Airport (YEG).
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Peru Sets New Latin American Standard with Automated Border Control at Lima
SITA’s automated border control system at Lima Airport streamlines immigration with eGates, self-service kiosks, and biometric identificatio…
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Turkish Airlines Unveils New Edinburgh Airport Lounge Operated by Plaza Premium Group
Turkish Airlines in partnership with Plaza Premium Group proudly announces the opening of the new Turkish Airlines Lounge at Edinburgh Airpo…
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The Data-Driven Future of Automated Airport Announcements
AtlasIED's AI-powered airport announcements transform passenger communication with real-time, multilingual automation.
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CLEAR Launches CLEAR ID: A New, Free Way to Present Your ID at TSA Checkpoints
CLEAR, the secure identity company, announced the launch of CLEAR ID. A new, free way to present your ID at TSA checkpoints.
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Angola Powers its Ambition to Become a Global Transport Hub with New Digital Border Upgrade
ANAC deploys SITA’s API PNR Gateway, preparing to inaugurate a new national Passenger Information Monitoring center to modernize border mana…
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Designing an Aircraft Ramp Around Passengers and the Teams Who Support Them
Portaramp allows passengers to walk up safely or be pushed in an aisle chair without tipping, making boarding much safer, smoother, and more…
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Digital Borders Need Data. Lots of it. What Does That Mean for Data Privacy?
SITA explains how digital border systems rely on extensive API and PNR data and looks into what increasing data requirements mean for passen…
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Calgary International Airport Introduces Centralized Security Screening
Calgary International Airport (YYC) has opened its Centralized Security Screening area for domestic passengers.
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An Autumn Full of Exhibitions for Kromek
Kromek rounds off 2025 with a busy season of global security and CBRN exhibitions, showcasing its latest radiation detection technologies.
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Liberty Defense Holdings Joins NVIDIA Connect Program
Liberty Defense Holdings has officially joined the NVIDIA Connect Program, allowing it to bolster automated threat detection performance.
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Leidos Explosive Trace Detection System Achieves EU Security Standard
Leidos has announced that its B220-HT explosive trace detection (ETD) system has officially achieved G1 Standard certification.
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Why ADA Compliance and Biometrics Must Evolve Together in Kiosk Design
imageHOLDERS explore how biometric technology is changing airport experiences, highlighting the importance of ADA-compliant kiosk design.
